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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,541 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent Delivery and installation was excellent thanks bb

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with the Serviceman and Dryer since day 1

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When delivered I had styrofoam still stuck in the dryer vent and have had problems ever since. I put an order in for it to be serviced because it was not drying properly and the service man said everything was fine without even starting the dryer. 6 months later my dryer is making sounds like it is struggling to go. I have had this almost 2 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why everyone says this is such a great machine. Seems to me like you actually have to put in huge loads to really get the benefit of the agitator. Clothes don't seem to be any more clean than they were with our 30 year old Whirlpool. Also can't smartthings to link with me alexa app for voice control, and no help from smartthings people. They axed my review of them because I put a dirty word in the description! Not really impressed for the price we paid for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and works perfectly. Very sleek and easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the different options it has from how hot to how high you want the water level. It is pretty deep and has a good amount of power. The best thing is when it’s done it plays a cute tune that my kids especially like!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Moniz, I would like to congratulate you on your new Samsung Dryer and really appreciate you taking the time out of your day to share you experience. We are happy to welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It cleans very well and it’s awesome quality!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. It works and stuff. Really awesome stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The size is just right and the functions are great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST DISHWASHER EVER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dishwasher broke down one month after purchase. It was "fixed" by Samsung then broke down again 12 months later. This time Samsung said it was out of warranty, Best Buy won't help us. After having plumbers and electricians and repairmen out, we're just out of luck. I would never ever ever buy a Samsung appliance again. What a nightmare. Save yourself the headache.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I see that you have some concerns with getting your Samsung Dishwasher serviced and I would like to offer some help. I apologize for your experience and want to correct this. Please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143430094. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer great purchase. You want be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it’s easy to use and gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so QUIET! Love my new dishwasher. Old one kicked the bucket so needed a new one. We decided we wanted to match our refrigerator which is a Samsung in the Tuscan color. The only downside was that we had to wait about 6 weeks to get it but it was totally worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Error 31

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Error 31 and an alarm on first use. None of the factory or electrical panel resets worked. I called Bosch at 9 pm EST for help. Which is open for calls until 10 pm EST. Got the sorry you called when we were closed message. Not impressed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Scott,

      We know how important it is to have a reliable appliance at home. Let us help you with your dishwasher.

      Here is a link for troubleshooting steps for your dishwasher that is showing an error code; kindly choose the one that matches and click the embedded words.

      Samsung dishwasher is displaying an error code.
      https://www.samsung.com/us/support/troubleshoot/TSG10004499/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147988622) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean clothes!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very nicely! Definitely worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and color instructions and price size

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this dishwasher less than I year ago and it is already leaking. Got a technician over and said the pump is broken and is only getting worse. Over a thousand dollars on this dishwasher and it's already breaking. Buy anything else but Samsung for dishwashers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsumg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from school to these and I love it.I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has done a wonderful job getting our clothes clean!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious to do all your laundry needs, no fingerprints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy to use very pleased with the purchase

    I would recommend this to a friend