Customer Ratings & Reviews
- Model:
- WA44A3405AV/A4
- SKU:
- 6447499
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.
This summary was generated by AI based on customer reviews.
Garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I purchased a Samsung Refridgeerator and this dishwasher. Both garbage, refrigerator makes constant gurgling noise, a friends Samsung fridge also makes this annoying noise and the dishwasher top spray arm keeps falling off, it doesnt snap on like its supposed to and when you pull the top tray out it drops to the bottom shelf.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how it feels going through all this with your Samsung appliances, JamesC. We're here to help.
We suggest referring to the resource provided below to help you identify the cause of the noise from your Samsung refrigerator. Look at the guide and select the "Hissing, bubbling, or gurgling" section for troubleshooting steps. Additionally, the guide includes a video link you can watch from start to finish.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
For further assistance with the dishwasher top spray arms, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146719627) to help our team pull up your information when you message us.
Thank you.
-Angelica
Does the job
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After many attempts of damaged deliveries of a couple models I went with this washer. I have for a few months now. Overall it is a great washer. Have done small loads to bed sheets. I have not used all the options but it does have a good selection of them.
I would recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started leaking after barely a month of use, Called solutions center, different answer given after every call on top of being put on hold at least 30 min each time , this despite being an “elite” member , and a geek squad plan Even went to the store where we bought it and was given another number to call still with the same result
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI Jrb3! We are sorry to hear that your unit is leaking and you have not received the resolution you were seeking. Please see the link I have provided to help rectify your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01001021/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1144126982
Thank you for choosing Samsung. ^Nic
- Cons mentioned:Cycle time
washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes too long to do a load of laundry. Run calibration (which is recommended) did not work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SAMMY, we understand your concerns and we value your feedback. You are a value customer and your feedback is important to us. We are here to assist you with any questions or concerns that you have with your appliance. I am including a link to a troubleshooting guide to support your concerns on the cycle time (https://bit.ly/3nF2Ahx). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143709139) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Seems to be working fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still fairly new to me but seems to be working just fine. The laundry looks clean and smells clean. This purchase was a necessity after the 30 year old Whirlpool bought the farm.
I would recommend this to a friendInlet Valve Issue
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water is leaking into the dishwasher through the inlet valve when we run the kitchen sink; this was installed by a licensed plumber.
No, I would not recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off customer service is the best I’ve experienced ever. The product itself...well I’m on my 4th replacement due to leaks even had geek squad come out to check the install to make sure it is in-fact a leaky unit and not a separate issue now due to production limitations from the pandemic I can’t get it replaced for another 3 months the only reason I have not asked for a refund is because customer services are so good
I would recommend this to a friendSettings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job but the settings reset after every use. Since I use the same settings for most loads it would be nice if it didn’t reset
No, I would not recommend this to a friendDishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t even rate this. It stopped working on me 4 month after having it and the repair guy even told me he would never buy Samsung products that their customer service is the worse they will always only replace parts even if your item was on fire. Wish I knew this. I got all my appliances the same on Black Friday because they look good but functionally suck
No, I would not recommend this to a friendWould not buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for 13 months and this thing is a piece of junk. Was amazing for the first 6 months, but now I have had issues with 2 separate and large pieces just “falling off” and into my dishes. The cleaning is ok, but not great. Would not buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We understand your disappointment with the Samsung dishwasher model. We want to help.
To better assist you and collect more details, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146719179 to help our team pull up your information.
Leo
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher does not dry properly, leaves spots. Have tried different products with same results.
No, I would not recommend this to a friendLooks pristine, works like junk.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited about this dishwasher. After having it for about a year, it gave out. It did not properly clean the dishes, leaving residue and food remnants. Geek squad came out and said that its the motor and theres not much they can do. Please, purchase Bosch or some brand that does not sell TVS as well!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know how challenging it is to deal with a dishwasher not properly cleaning the dishes, Lydia. Let us help.
Below is a link to troubleshooting steps when the dishwasher does not clean the dishes properly. In this resource, there are other links we recommend checking when the unit displays an error code or has blinking lights and how to use the dishwasher detergent. It also contains a guide about loading the dishwasher and cleaning its interior.
Food particles on dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
You may also refer to the unit's user manual. See pages 47-48 for other recommended actions when dishes are not cleaned properly.
https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf
We have included other links to help improve the dishwasher's cleaning performance, cycles, settings, and options. Please watch the video from the start until 1:26 of the first link.
Improve your dishwasher's cleaning performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146700923) to help our team pull up your information when you message us.
Thank you.
-Angelica
Great set up and value.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set up and great deal. Delivery was early and done is 2 minutes or less. I bought my own kits to set up but had no issues. Washer and dryer have both worked phenomenally well and would recommend them. Bundle is misleading. Dryer is front loading and it top loading.
I would recommend this to a friendDO NOT BUY ; DOESNT DRY.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this dishwasher. It doesn’t wash and it doesn’t dry! It washes with the bare minimum. And everything stays soaking wet no matter what cycle I put it on. Save your thousand dollars somewhere else. My 10 year old Bosch worked so much better!!! You would think putting it on the sanitize cycle being in there for three hours would get everything dry. Nope soaking wet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! We appreciate you taking the time to leave your feedback. I understand that your unit is not cleaning and drying as it should and we would like to help rectify the concern. The two links below will help rectify the concerns.
Clean concerns: http://www.samsung.com/us/support/troubleshooting/TSG01000962/
Drying Concerns:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference:
1143825312
Thank you for choosing Samsung. ^Nic
diswasher not very good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not working good .. I but in less 2 most now is not working and
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AmarilisS,
We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146858369) to help our team pull up your information.
Have a great day,
-Ernest-
Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good washer. A few downfalls are the washing time, seems to take a long time and gets off balanced often.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Nick, thank you for taking the time to share you feedback on your Samsung Washer. I understand you have some concerns with the performance of the unit. I would like to provide you with some helpful guides to get your unit running efficiently. See links below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you need any additional support, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143788474. We thank you for being a part of our Samsung family. ^Brad
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look and functionality of the washing machine. My only complaint is that its a bit loud.
I would recommend this to a friendNot happy with Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to leave a review but it never made it into the house. Had a crease up by the controls . So delivery men returned it to the wrong store and it still has not come up as a return. I have spent at least 5 hours with people trying to help me. Ordered this in June and now they placed a new order and it won't be delivered until Aug 10. Meanwhile my kids and grandkids will be here in 11 days. We spent a lot of money on all new appliances and would expect better service.
I would recommend this to a friendTerrible dishwasher and terrible Samsung service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within one year the dishwasher has not been working properly. The bottom water jet keeps falling off rails and the dishes do not get cleaned. Have had to call Samsung technician twice now. This 2nd time the technician has rescheduled twice. It’s been two weeks now and still no repair work done.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with service on your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142559108. We thank you for being a part of the Samsung family. ^Brad
- Cons mentioned:Reliability
2 days and then nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after 2 days. in Mid wash just lost power. Very strange
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello chefreno! Thank you for taking the time to leave a review. We are sorry to hear that your dishwasher stopped mid-wash! Please know that we are here to help. I have provided a link that will help rectify your concerns. (https://www.samsung.com/us/support/troubleshooting/TSG01001914/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143919117
Thank you for choosing Samsung. ^Nic