Customer Ratings & Reviews
- Model:
- WA44A3405AV/A4
- SKU:
- 6447499
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.
This summary was generated by AI based on customer reviews.
Terrible Buy is Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item itself is fine. The people who were supposed to install and haul away terrible They couldn’t even find our home after being given directions. Best Buy’s excuse, “The drivers are from PA. They don’t know NJ roads.” Horrible experience. We are both disabled and don’t drive. Hired a 3rd party handyman to do everything. He was cheaper and found our home. Go elsewhere to purchase anything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144708389.
-Noraina
Get your phone ready to call tech support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks awesome; however i used it twice and the motherboard qent out
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarkA, we want you to have a working dishwasher to have clean dishes to help you with the motherboard.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u .community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146670887) to help our team pull up your information.
Have a great day.
^Camille
Super cool and quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer. It has a lot of different settings and works very well. Very quiet and it even plays a song for you when its done. Im short so its hard for me to reach in and get the clothes out but a pair of tongs helps with that.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there shortnkrazy2, I am so glad to hear you are pleased with your Samsung Washer. Thank you for taking the time to share with us. We are happy to welcome you to our Samsung family. ^Brad
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Only thing i don't like is that the lid locks once it's started so you can't just lift it and throw something in if you forgot something.
I would recommend this to a friendwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how it washes the only bad part about it is when the machine stops and does not complete the rinse part.
No, I would not recommend this to a friendLove my new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer! Took a bit to learn how to use it since I have not had a new washer in years, but once I got past all that it works beautifully.
I would recommend this to a friendBest Buy worst service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service. My washer was supposed to be delivered Dec 24 which is on my receipt. I called and the best delivery date is Jan 14 or I can pick up on the 7th.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Big yikes.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is garbage. I wish I had a good thing to say about it, but I don’t. A little after having it for a year it’s caused us nothing but problems. Currently we are on our 7th service call about this dishwasher & it still doesn’t work. The water wall is great in theory, but ours has failed twice. Now it is now some panel they they have to replace. Samsung makes good phones, but their appliances.. not so much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello FindingGodzilla,
Thank you for bringing this to our attention.
I’m sorry to hear you’re not happy with our product the
Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Black stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
We would like to hear more about your concern.
For the immediate resolution of your concern or for service set up Appointment you may reach us via the following details.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:1144390338
Thank you for choosing Samsung.
^Ross
- Cons mentioned:Reliability
Broke twice within a month.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke twice within a month. Returned it today. Not recommended.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144648507.
-Noraina
Great washer and dryer combo.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer dryer combo is amazing. Clothes come out clean and they dry ON THE FIRST TIME. Thats huge. Coming from a horrible whirlpool unit that fell apart multiple times after 4 years of use, this seems much higher quality.
I would recommend this to a friendSam Sung is deceased. 6/4/2020 - 5/19/2022 R.I.P.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died in less than 2 years. 6/4/2020 - 5/19/2022 R.I.P. Warranty good for 1-year. Would not power up. Samsung operator said known issue where Power Button gets stuck and won’t turn on. Caveat Emptor. Sam was good to us until the day it died. RIP Lil Sam Sung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not powering on. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
The dishwasher doesn't turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
The dishwasher does not start or fill water:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
How to reset your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00087943/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144551681
Thank you for choosing Samsung. Have a great day.
-Trisha-
Piece of junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this dishwasher. I replaced two parts in two years. Dishes won't come clean. I am now replacing the dishwasher. It is a piece of junk. Repair technician suggested staying away from Samsung. I'm going to give Bosch a try.
No, I would not recommend this to a friendTry another
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not dry as well as we hoped and the top rack doesn't allow the glasses to fit securely
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GreatSecondDrawer! Thank you for taking the time to leave your feedback. I understand that your unit is not drying as it should and I would like to help you get your unit working as designed. Please see the link below to help rectify your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143907790
Thank you for choosing Samsung. ^Nic
- Cons mentioned:Reliability
Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working less than a year. Useless. Samsung souls stay away from home appliances
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Msalloum,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it stopped working less than a year. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001914/ if your dishwasher does not turn on.
You can also check this link https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA for the warranty information of your dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144412947.
-Noraina
Don’t waste your $$$
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give 0 stars I would. Don’t waste your money. I haven’t even had this dishwasher for a year now, hate it! I’m lucky if my dishes come out clean once out of every 10 times I use. Plus they are always wet even when left overnight. Worst product I have ever purchased.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, HeatherZ.
Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product, and we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom section stopped working after like a week!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146816717) to help our team pull up your information.
Have a great day,
-Ernest-
Best Buy s best washers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery Was quick and easy was kept in form of when they were in route till their arrival very polite and professional
I would recommend this to a friendTop Rack Nozzle Arm Falls Off Into Lower Rack
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher's top nozzle arm falls off onto the lower rack anytime you slide out the top rack. Samsung says they will just replace with SAME MODEL! Even when the repairman says the nozzle arm is just going to do the same thing and fall off! DO NOT BUY!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review, HomeOwner. We'll be glad to look into this for you!
You may contact us via our Support Channels below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
Good product for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real good for washing heavy blankets because of the agitator, but works very well for everything else.
I would recommend this to a friendHorrible Lemon! Do not buy!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But this dishwasher after all the high reviews. Had to replace the 1st one with constant breakdowns. Received new one. Nothing but problems again. Motor replaces, computer line replaced, you name it replaced! Never again Samsung! Every technician said there are constant problems with this machine. Do yourself a favor and buy a Boshe or Kitchenaid!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Dishwasher not working properly and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143159797. We thank you for being a part of the Samsung family. ^Brad