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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,541 reviews
  • Rated 1 out of 5 stars

    Don't suggest Samsung Linear Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be the worst dishwasher - that doesn't wash dishes. Some portion of dishes from every load is not clean, esp the lower level. The upper rack is so finicky it gets hung up all of the time. Might be my worst appliance purchase ever.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We strive to offer a stress-free experience when using your dishwasher, Kramer2000. Let's get you the help you need.

      Make sure that nothing obstructs the rotation of the nozzles or water reflector, including pot handles and other items. Please watch the full video and follow the links and hyperlinks to fix this.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes

      Learn the best way to load a Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00062443/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146522944, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Love the color. It’s cool, it’s sleek, it’s fabulous!! Old school top loader lover. Con: I’m 4’11” and sometimes need the step stool. But I’m going to buy a cool one to match!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! I certainly agree this is a very sleek and fabulous washing machine! We are honored to be apart of your home! ^Shay Samsung

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A BAD BUY... CUSTOMER SERVICE IS THE WORSE AS WELL. I WILL NOT BUY ANOTHER ITEM FROM THEM.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    No to Samsung appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy Samsung in appliances. They should stay with phones. Had balancing issues, drain issues, spin issues. It's a bust

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drying issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't dry the dishes and leave water spots. I don't recommend it . We tried everything and we found it it's common issue with Samsung dishwashers.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to provide you with a hassle-free experience while using your dishwasher, MTaha. Let us help you.

      We suggest referring to the resources below to address your dishwasher's performance. Please click the link and hyperlinks and watch the instructional video for tips.

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      The white film left on dishes:
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147617078, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    DOA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks really nice. Unit I received may have just been a dud, but it was defective out of the box. It would wash, but never dry/open. So dishes always came out soaking wet. Samsung support started it would need to be repaired, after less than 24 hours of owning it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I understand you were having issues with your dishwasher not operating at its best performance. I am glad we were able to locate a technician and get this issue resolved for you. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To old to connect to the smart things app but its good other than that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not receive a set up booklet or product information when purchased was a floor model

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 hours to run a load of dishes and top rack still wet after cycle completed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you have some concerns with your Samsung Dishwasher drying your dishes. I have some helpful information that will ensure that you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Beautiful and works amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it big and washes huge loads so good and did i say i love it. Dont have any complaints it arrived fast and it iscwell worth the price anddddd i LOVE IT!!!!!@

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken - poor quality control from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nozzle was broken of - customer service not great. New dishwasher I can use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet Storm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, Great Color, Great Value. This machine is quiet when in use & has multi settings for your needs. Im also loving the water jet to prewash stains. The easy close door is a plus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays like a60 second tone song when its finished, a bit annoying but you can silence it. Washes well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should but I feel like the rotator it’s slow but overall leaves clothes clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over a year after purchase, the rack is rusting. I have water treatment in house so it is not water quality. It is rack quality. Neither Best Buy or Samsung will support it. I suppose I expected more from a "top of the line" dishwasher. My last (much cheaper) one lasted years before I had any issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, John! If you would like service to resolve this issue, please use the following link (https://www.samsung.com/us/support/service/locations/) Thank you for sharing your Samsung experience! ^Ty Samsung

  • Rated 2 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery should be late so cancelndbdjrnrnnbbbbbbbb

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued CostCo Client,

      To better assist you with this concern, don't hesitate to get in touch with our CostCo Customer Service department at (800) 774-2678, Monday-Friday, 5:00 A.M. to 7:00 P.M. / Saturday, 9:30 A.M. to 2:00 P.M. PST. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      ^Aloe Samsung

  • Rated 1 out of 5 stars

    Open box doesn't worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item as an open box, the experience was vert terrible. It didn't work for any single function and when I called the squad to come and inspect, they told me that it's not functioning! Now I have to return it and get another item. I wouldn't recommend buying any open box item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles our laundry needa with ease. Between my daily work clothes and my kid making spills we always have a decent amount of laundry and this handles it all quickly and efficiently

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had before ge washer and works fine but I had to change I think I don’t like that much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse buy ever!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not spend a dime on this dishwasher. It doesn't clean well, it has a water wall that keeps the machine from distributing water properly to the upper and lower portions of the dish machine. I've had it for 6 months and it hasn't performed well at all. For a $1,000 machine it should perform much better

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LLTY,

      Thank you for your honest feedback, and we hope you are in good health. We are saddened that the dishwasher isn't working as intended and to your expectations. Your feedback helps us understand where we can take steps to improve our product and service.

      I have shared a Samsung link below that can help address your concerns with the dishwasher for cleaning dishes.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      I have also shared the user manual link below. Please access the link and turn to page 47 for additional steps.

      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144698794

      Leo Samsung