Customer Ratings & Reviews
- Model:
- WA44A3405AV/A4
- SKU:
- 6447499
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.
This summary was generated by AI based on customer reviews.
Biggest piece of crap I have ever owned.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy anything from Best Buy or any Samsung products. They are not made well and the companies do not stand behind their products or their warranties. I will no longer be a customer of either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello There! Thank you for taking the time to leave your feedback. We are sorry to hear that you are an unhappy customer. At this time we would like to communicate with you further to see what assistance we can provide. We can be reached directly via any of the following:
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513 using ticket number: 1143892843
Thank you for choosing Samsung. ^Nic
Stay away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First dishwasher was leaking. Replacement started giving LC error code. Please stay away from Samsung. Just stick with TVs or not sure if thay quality has gone down.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to leave this review, Kips.
We understand that the units you received had leaking concerns with the dishwasher.
LC, LE - The dishwasher's leak sensor detects moisture.
A visibly leaking dishwasher can be troublesome, and you may be unsure how to fix it. An installation issue, for instance, will require you to inspect the drain hose, water supply hose, and leveling legs if the leak is severe.
Samsung dishwasher is leaking
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Please ensure the hot water supply line is sealed with a Teflon tape or sealing compound to prevent it from leaking. Please see the link for more details.
Have a great day.
^Charles
Great dishwasher. Horrible delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Leaving a one star review due to the fact that TWICE we were delivered dishwashers that were broken. 3rd party delivery services are not careful with the products being delivered.
No, I would not recommend this to a friendQuiet, but horrible wash quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes very poorly, the dishes at the bottom rack are constantly dirty or with the residue of food. We have tried all kinds of different soaps and settings, nothing compares to our older dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! I see that you are not satisfied with your dishwasher due to the unit not clean as it should be. I'm sure it's an inconvenience and I would like to provide you with a link that will help rectify the concern. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/).
Within this link, you're able to hover over the words "How to Load the Unit" and it will provide additional support.
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143746657
Thank you for choosing Samsung. ^Nic
no happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's delivery service sucks. Second time delivery has been cancelled. Never contacted the second time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Stopped working after one year.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year, already broken and stopped working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! We are sorry to hear that your dishwasher stopped working after a year of usage. Please know that we are here to help. I have provided a link that will help you locate an authorized service center in your area so that we can get the unit working as it should. (https://www.samsung.com/us/support/service/locations/)
Thank you for choosing Samsung.^Nic
Ms
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would recommend to friends and family.
I would recommend this to a friendWorks great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I like that it has different options to wash. It also notifies you when the load is done which I appreciate.
I would recommend this to a friendExcellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came on time and we’re very friendly. The service was quick and easy awesome job!
I would recommend this to a friendI would rate 0 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the first one because it was damaged. The replacement is defective and won't drain. Pulled washer, checked drain line, filter, and impeller. There were no obstructions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we definitely understand how important it is to have your appliances performance meet your expectations. We are continuously working to improve the quality of our products and your review is vital for that process. We would like to inquire further about the concerns that you are having. Please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144137282) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new washer and dryer. Had great experience with friendly staff. Very simple and fast transaction
I would recommend this to a friendGreat product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smooth, quiet, runs great and looks very sleek. I am very impressed with the active waterjet
I would recommend this to a friendDishwasher Leaked on Startup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher leaked on the first wash. could never find the source of the leak. Replace it with another brand.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not clean dishes and leaks ! I should of belived the reviews before ordering .
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment with the dishwasher's performance. Let us help you with this, GalyaM.
This link will help rectify the dishwasher's cleaning efficiency. Please choose the bullet point that most closely relates to your dishwasher experience. In addition, kindly click on the hyperlinks.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
To help with the dishwasher leaks, we recommend browsing through the link below. Please click on the embedded links for further help.
Samsung dishwasher is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146941650, to help our team pull up your information.
Have a great day!
^Chrystel
Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a joke, bottom rack is useless. Put a pan with oil on it, after heavy program with zone and speed booster you remove exactly the same dirty pan as you put to wash
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for taking the time to leave this review.
We understand that your dishwasher is not cleaning properly.
When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure that you're doing everything right, using detergent and rinse aid as directed.
Dishes are not clean after the dishwasher cycle https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The cutlery rack is best suited for flatware and cooking or serving utensils. You can place cutlery and utensils randomly or regularly on the cutlery rack. For the most effective cleaning, heavily soiled utensils or items with baked-on foods should be placed in the lower cutlery rack. The entire cutlery rack can be removed if more space is needed on the upper rack for more oversized items.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144948665) when you message us to help our team pull up your information.
Have a great day.
^Charles
stay away from samsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well until it doesn't! breaking down in less than 18 months. purchased this 'quiet' dishwasher less than 2 years ago and it is already sounding like something is scraping. No use for it when it's suppose to be quiet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tanya,
Thank you for bringing this to our attention.
I'm so sorry for having some problems with your
Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Black stainless steel
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
To troubleshoot your concern here are some links that might help you.
Samsung dishwasher is noisy https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Product Manual:
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
In case you have any other concerns you may reach us via the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number: 1144396336
Thank you for choosing Samsung.
^Ross
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great! Delivery was fast and easy. Service at the store was very helpful in assisting me thank you
I would recommend this to a friendCleans well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works nice haven't bought a washer in 15 years got plenty of new bells and whistles compared to our old one
I would recommend this to a friendSharon Smith-Johnson of La Plata, Maryland
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung Washer. It can hold a very large load and has many options for wash cycles and water levels.
I would recommend this to a friendAppliance
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung appliance i recommend it to all who needs a reliable unit.
I would recommend this to a friend