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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,541 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to what we had been purchasing from Sear, this is the best. A top 10 item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the water levels. The start spin tells me the clothes are evenly organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than anticipated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside p/u was awesome, easily installed works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't do my own laundry lol but I haven't heard complaints from the person who does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVE IT! My clothes have are CLEAN like the old days - thanks to the agitator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the dryer as well they work great and Best Buy had the best price for them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung is Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is garbage Do not buy. Customer service is a joke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy dishwasher (and installation)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher leaks. Probably more of an issue with the incompetent Best Buy installers, but we’ve had two of these installed and both have had significant issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BenR! We are sorry to hear that your unit is leaking and we would like to help rectify your concern.
      (http://www.samsung.com/us/support/troubleshooting/TSG01001021/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143699503
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, so far excellent quality. Good purchasing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really love my washer how especies comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top load Samsung. The only way to go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back to the top load! Clothes are cleaner and I just like the machine !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine. Would purchase washing machine again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this purchase! So glad we went with these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lady PJ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at Best Buy And I am so happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, convenient home use. I’m enjoying the functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly installation, works perfectly. Was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine!!! a step up from the last one We bought at our local scratch dent sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Love settings. Gets my clothes squeaky clean.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not received

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a 1 star because it’s been a month and I have not received the machine yet

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these appliances we purchased. Can’t wait to buy more

    I would recommend this to a friend