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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,541 reviews
  • Rated 5 out of 5 stars

    Great buy for the buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase works well, however the delivery was horrible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not doing it's job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the worst dishwasher I have ever used. Sometimes I have to run it twice to get the job done. Lower rack the worst.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! We are sorry to hear that your dishwasher is not cleaning as it should. At this time we would like to provide a link that will help rectify your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/ ).

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143780598
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color and it shipped super fast ! it washes great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with this washing machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher bad quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model had a lot of problem: door close and water leaking. Can't imagine how Samsung could produce this poor quality one. Thanh Luu Dao

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice Washer....Big size for those comforters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase replaced the lg washer for the Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Surround sound sounds amazing. Priced right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    blackbeauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im glad i pick such a great product to have in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves clothes very clean and fast and easy to self clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer / dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second set of Samsung washer and dryer and i like them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher does NOT clean any better than the one we replaced, which was 15-20 years old . . . Very disappointed!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I see you have some dirty dishes coming out of your Samsung Dishwasher and I know that must be irritating. I would like to offer some assistance to ensure you are getting the highest quality. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/
      If the issue is not resolved, please reach out to us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143510375. We want to welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    For large family and grandchildren

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my lovryI love it very MUCH and also my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the new washer. Easy setup. Large basket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and prices friendly and professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was a new unit but it was not good. It flood my kitchen when we turn on to wash dishes Don’t buy this unit

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Erick, I see that you are experiencing some issues with your Samsung Washer leaking and realize that is not the experience we would like you to have. I would like to make sure that you have the best experience with your appliance. Let us help find a resolution by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143341945. We welcome you to our family and thank you for choosing Samsung for your kitchen needs. ^Brad Samsung

  • Rated 3 out of 5 stars

    nothing great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small tub .does not get soiled clothes clean.auto leveldoes not work.active water jet is much to do about nothing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there gasdryer, I understand you are having some concerns with your Samsung Washer not cleaning your clothes and the water level is alarming. I would like to offer some assistance to ensure you are getting the ideal performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      If you are still in need of assistance, please reach out to us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143576114. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    AVOID

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage. Leaks after 20 days. Control panel dies not work as specified in the manual. AVOID!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Kosmomiles! Thank you for taking the time to leave your review. We are sorry to hear that your dishwasher is leaking and having control concerns. I would like to help rectify those concerns by providing a troubleshooting link.
      (http://www.samsung.com/us/support/troubleshooting/TSG01001021/)

      We would like to also ask that you contact us directly to address the control panel. We can be reached via any of the following using ticket number: 1143874066
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thank you for choosing Samsung.^Nic Samsung

  • Rated 5 out of 5 stars

    Big wash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It do be washing! Great product at a great price !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not clean dishes well and they are all wet when the door opens

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that dealing with a dishwasher not cleaning and drying the dishes well can be disappointing, SaraM. Let us help.

      We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Click on the bullet point that best describes your experience with the unit. We suggest checking the hyperlinks attached to it as they also contain helpful tips.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      You may also refer to the user manual for other solutions when the dishes are not clean and dry after a dishwasher cycle. Turn to pages 47-49.
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Lastly, we have provided a guide about the dishwasher cycles, options, settings, and a video link to improve the dishwasher's cleaning and drying performance. Please watch the entire video of the second link.

      Samsung dishwasher cycles, options, and settings:
      https://www.samsung.com/us/support/answer/ANS00084182/

      Improve your dishwasher's cleaning and drying performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146699174) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung