Customer Ratings & Reviews
- Model:
- WA44A3405AV/A4
- SKU:
- 6447499
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.
This summary was generated by AI based on customer reviews.
Choose another model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the dishwasher is ok. But it barely dries anything. So we constantly have to take the dishes out and dry them on a rack.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out. We appreciate you letting us know that your Samsung dishwasher barely dries anything. We apologize for the inconvenience this has caused you, especially since you have to take the dishes out and dry them on a rack. It's not the experience we want you to have with one of our products, and we're here to help.
Attached is a link to the troubleshooting steps you can try when your Samsung dishwasher has a drying issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
The video link below contains information about improving your dishwasher's cleaning and drying performance for reference.
https://www.youtube.com/watch?v=bajCw_H-njg
You may reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144532093
-Angelica
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great calling them to see what I can do not that great
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to learn more about what occurs with the dishwasher, Harry.
We suggest contacting us via the options below to speak with a live representative and assist you better with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
not sure id buy it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found it noisier than my old washer and the water level doesnt go as high, otherwise works good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! We appreciate you taking the time to leave your feedback. I understand that your unit is noisier than expected and the water level is concerning. Please know that we are here to assist and I have provided two links to help resolve the concerns.
Noise concern: (http://www.samsung.com/us/support/troubleshooting/TSG01001985/)
Water level concern:(https://www.samsung.com/us/support/troubleshooting/TSG01203005/)
Thank you for choosing Samsung. ^Nic
Very disappointed with this product.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Requires multiple cycles to clean dishes. Even after several cycles dishes are still dirty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There.
Thank you for your review, and we apologize if your dishwasher doesn't clean dishes. We are here to help.
Here is a link to "Dishes are not Clean after Dishwasher Cycle": https://www.samsung.com/us/support/troubleshooting/TSG01000962/.
I also shared this link about "Learn the Best Way to Load a Samsung Dishwasher": https://www.samsung.com/us/support/answer/ANS00062443/.
You may also refer to this link about "Samsung Dishwasher Cycles, Options, and Settings": https://www.samsung.com/us/support/answer/ANS00084182/.
I am adding this video about "Improve your Dishwasher's Cleaning and Drying Performance": https://www.youtube.com/watch?v=bajCw_H-njg.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144911411), which will help our team pull up your information.
Have a great day.
Melardo
Don't buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken and not even a year old definitely wouldn't recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We value your input.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145309902), which will help our team pull up your information.
Have a great day.
Melardo
Newly purchase washer no power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer no power need to call Samsung. They replace the power board .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I see you were having issues with you Samsung Dishwasher not having any power. I know how irritating it can be when you appliance do not work but I am glad to see that you were able to get a speedy repair from our certified technicians. If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143394267.We welcome you to our family and thank you for choosing Samsung. ^Brad
Dissatisfied.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disatisfied with this product. The wash was awful. We returned it and purchased a different make.
No, I would not recommend this to a friendFell apart before i could finish my kitchen remode
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought last October. The linear bar already fell off and now my dishes wont clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for taking the time to leave this review.
We understand that your dishwasher's linear bar fell off.
Here is a guide on removing and putting the nozzles back together.
Maintenance / Nozzles on page 42
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
You get in touch with our Samsung Parts Team at (800) 627-4368 Mon - Fri 9:00 AM ~ 6:30 PM EST. If parts are broken and need replacement, they can check for availability and compatibility for you.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (GCIC) when you message us to help our team pull up your information.
Have a great day.
^Charles
Sour
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has a Sour smell for it to be new, and I am not pleased. I do like that the drum is deep.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the review, LavonneC. We understand that your washer smelled sour when you got it.
Let us show you how and when to clean your Samsung front and top load washers, whether you're cleaning surface spots, the pump filter (on front load washers), or running a Self Clean or Pure Cycle.
How to clean your Samsung washing Machine https://www.samsung.com/us/support/answer/ANS00030150/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145021118) to help our team pull up your information.
Have a great day.
^Charles
Moldy Smell
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our washer nine months ago and recently it began to develop a moldy smell that we can’t get rid of. We always do regular cleaning cycles, we’ve tried bleach, vinegar, baking soda, nothing works. It’s a design flaw. Nobody will help us either, it takes forever to get a Samsung tech to come out. When we did, he just said to run a cleaning cycle and left. What a ripoff.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Benny,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience of having a moldy smell coming from the Samsung washer.
To help you with this, I will provide you with a link that indicates an article about Samsung washing or laundry that smells bad.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01110749/.
Also, I will provide you with a few steps to clean the Samsung washer.
Here's a link: https://www.samsung.com/us/support/answer/ANS00030150/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/WA44A3405AV/A4.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144471238
^Rainly
Unable to Review - Never Installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the Dishwasher is NOT INSTALLED NOR OPERATING, how can I review its performance? I'm angry at Best Buy, I told you of the Installation Conditions.
No, I would not recommend this to a friendAppliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes way too long to delivery and the horses were missing. I don't recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience delivering your Samsung dishwasher and the missing parts.
To better assist you, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you!
-Angelica
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Faulty unit ruined our floors and caused tremendous damage
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We want to speak with you directly to provide better support and learn more about the faulty dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145860466) to help our team gather your information.
Have a great day.
-John
…
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t connect to the app. Leaked water once, not sure why. Maybe not enough clothes in washer…not sure.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Valencia,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience since the washer was not connecting to Smart things and for having a leakage on your Samsung washer.
To help you with this, I will provide you with a link that indicates an article about Connecting your Samsung washer to your SmartThings app.
Here's a link: https://www.samsung.com/us/support/answer/ANS00082522/.
Also, if you experience leakage on your Samsung washer, here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01000977/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/WA44A3405AV/A4.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864.
Ticket number: 1144473806
^Rainly
Bad quality DW
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not clean dish well, and Samsung offered to replace with similar product
No, I would not recommend this to a friendNeed installation redo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation failure. It is not balanced. The drawer slides out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ALSAustin,
Thank you for reaching out and we hope you are in good health. We are saddened that the installation wasn't to your expectations. Installation of your dishwasher is not balanced. If the installation is within 30 days, please get in touch with your installer. If you choose to rectify the installation yourself, please see the link that I have provided.
Please click on the links below to assist you in leveling your dishwasher.
https://www.samsung.com/us/support/answer/ANS00080768/
https://downloadcenter.samsung.com/content/UM/202103/20210324110338780/MANUAL_INSTALL_DD68-00206E-01_EN_CFR_MES_20191122.pdf
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144184180
Leo
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Malfunctions have to replace it. Not sure if the installers installed it correctly
I would recommend this to a friendBEWARE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY SAMSUNG THEY WILL NOT BACK THEIR PRODUCT NOR WILL BEST BUY!!!!!! BEWARE!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung . I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142588670. We thank you for being a part of the Samsung family. ^Brad
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it yet and it is already broke. These have a leak detector that seems to fail a lot.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rookie,
Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble with your dishwasher. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
Please see the below links that might help resolve these inconveniences.
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for a reference list so you can identify what the problem is and what steps are needed.
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R9950UG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket Reference number: 1144296964
Thank you for choosing Samsung. Have a great day.
-Trisha-
Drain stopped working..
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been just over a year, and the drain stopped working..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it's not draining. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001363/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00076793/ for tips on how to deep clean your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144389996.
-Noraina