Customer Ratings & Reviews
- Model:
- WA44A3405AV/A4
- SKU:
- 6447499
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.
This summary was generated by AI based on customer reviews.
Worst delivery ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for Samsung best buy brought an open box LG
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Broke without completing a single wash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dishwasher. I would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Frustrated,
We appreciate you reaching out regarding your inconvenience with our Samsung dishwasher and we know how important dishwashers are especially if we are cleaning our dishes between your busy schedules. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
To help you out identify the issue, please click the link for your reference and some basic troubleshooting guide.
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144213056
Thank you for choosing Samsung. Have a great day.
-Trisha-
Not worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung but not for a washer does wash the anything well unless it’s a tiny load
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can definitely understand what you're going through and I am here to help. We are continually improving the quality of our products and your feedback is important to that process. Here is a link to a troubleshooting guide to support your concerns on your laundry (https://bit.ly/3o6WhTj). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144118401) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Cons mentioned:Reliability
Dont waste your money on it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer broke less then a 3weeks , and best buy directed me to samsung. Needles its still broken. very disappointed, and i do not recommend this washer to any one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Catalino! We are sorry to hear that your unit stopped working within three weeks of ownership. Please know that we apologize for the inconvenience. At this time we would like to communicate with you further to see what assistance can be provided. We can be reached via any of the following:
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513 using ticket number: 1143849073
Thank you for choosing Samsung. ^Nic
Great and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality at this price range Nice look too
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are so glad to hear that! Samsung provides both quality and economy. If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144051134) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Not yet installed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could let you know after it has been installed. Install scheduled for 7/14
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher really cleaned well but the door would pop open in the middle of a cycle. We had two of these dishwasher and both of them did the same thing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We would like to know more about what transpires with your Samsung dishwasher, Susie.
You may contact us via our Support Channels below to speak with a live representative to better assist you
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
- Cons mentioned:Reliability
DO NOT BUY!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. First one stopped opening. The Replacement now showing 3 different codes after just over one year. Estimate is $500 to fix
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not good enough for me lg is just completely better than Samsung and more beautiful as well you can actually see how your washer is better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate you taking the time to leave us a review on one of our products. We can help find a resolution that may rectify the issue.
To better assist you with the issue, please get in touch with us via our Support Channels below to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you!
-Angelica
Not satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! This machine messed up my clothes! I returned it for a front load the next day after use. It releases the detergent and softner before the water is filled so the product is sitting directly on your clothes while the tub is waiting to fill.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can understand that this has been a frustrating experience. Thank you for taking time to review your product. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144060505) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Think before you buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer looks good but when it comes to functioning it’s a headache. Works fine under “normal wash” but when you try to use any other setting like “quick wash” or “heavy duty” it just stops half way through the cycle and keeps beeping or just fills with water then drains but doesn’t wash. I’ve tried putting less clothes because maybe it’s too heavy and can’t spin but even then it just stops.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JCalvillo,
Thank you for your review. We are here to help with your concerns with the washer when the quick wash cycle or heavy duty cycle is used.
I have shared a Samsung link below that can help address your concerns with the washer. There are steps that you may have done already, and we thank you for doing them. There are 5 steps in all with the link I have shared.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number () and it will help our team pull up your information.
Leo
- Pros mentioned:Noise level
Love it!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine has been a godsend to us. We had a bottom of the line that would leave fabric softener spots on the wet clothes. We would also have to run water down the water softener container. What a difference this Samsung makes. It has multiple settings including, deep wash, bedding/ water proof(not sure what exactly that means. I need to look that one up.) Also quick wash and the best feature... self clean. I can't wait to use that feature. It holds ALOT of clothes. Probably close to 50% more than my other one that was only a year old. We're extremely happy with this purchase and would highly recommend. Oh and the little song it plays at the end is a refreshing twist to the obnoxious buzzer sound!!! The 5 settings on water level is nothing I have experienced before. You can really specify how little or how large your load is. My last dryer didn't have a water setting at all and I felt like I was totally wasting so much water doing just one load. I'm curious to see what my water bill is and if this has changed it. The setting I use the most are normal and deep wash. The deep wash I use for the sheets and have started adding a laundry sanitizer to those loads. I'm extremely happy with this washing machine. It's actually a joy to use!
I would recommend this to a friend Very nice but damaged at factory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.appears to be a nice product but came in damaged. no visible damage to the box so it must have occurred before or during packaging
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question
or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Broke
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 months. Worked fine then it stopped when it gets to the spin cycle. Yeah there is a warranty but who likes to deal with all that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Evelyn, I realize that your new Samsung Washer is not working for the spin cycle and know that is quite frustrating. I would like to provide some assistance to ensure you are getting the best work from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If you are still having issues, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143592092. We would like to welcome you to our family and thank you for choosing Samsung. ^Brad
Leaking after 2 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher started leaking after two months (LC code). While I have the geek squad protection, they have not wanted to repair as it is new. They are trying to setup a re-installation, but it has been 2 more months and nothing has been setup.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're glad to be of service, LuisH! Thank you for expressing your observation about the dishwasher.
If you receive the error codes LE or LC, moisture is detected where it doesn't belong, even if a leak isn't visible or noticeable.
Here is a link to "Samsung dishwasher is displaying an error code": https://www.samsung.com/us/support/troubleshooting/TSG01002074/
I also shared this link about "Samsung dishwasher is leaking": https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-displays-a-leakage-error-code
The below link is the user manual for your model. Turn the page 51 (Information codes - LC): https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145270584), which will help our team pull up your information.
Have a great day.
Melardo
Bad washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there is a zero star option I would’ve given that. This is the second one I had in two weeks time. Both of them stopped working after nine days. They would try to spin and couldn’t.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Winston! We are sorry to hear that your washer is not spinning when it should. Below I have provided a helpful link to rectify your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01000997/)
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143581966
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung. ^Nic
- Pros mentioned:Ease of use, Noise level
Amazingly quiet washer that gets the job done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been looking to upgrade our washer for a while now and ended up buying this super quiet large capacity washer. I love that this washer has no issue with balancing. The old washer would shake like 7.0 earthquake even when it is a bit off balance. I have had zero problems with balancing even when i just theow the load in and leave. Also, this washer is super quiet and uses very little water, but my clothes have been coming out clean and fresh. The buttons and options are very straightforward and easy to use. You just turn to the cycle you want and then select your load size, water temp, and how heavily soiled your load is and then just start it up. Then you just set it and forget it.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Quiet, cleans well. Reliability could be better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have loved this dishwashernin the 2.5 years we have owned it. Its very quiet and cleans really well. However after 2 years the drain pump failed and while the part was within warranty the labor was not. I was quoted $250 to repair and did it myself with an ebay sourced part for $30.
I would recommend this to a friend Wait4it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not have possession of item. We were told it arrives around mid January.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Quit on us after 2 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked this washer at first... but it just died mid cycle after only 2 months of use. It's only my Girlfriend and I that use it, so it doesn't see constant abuse or anything. Absolutely ridiculous that it quit, let alone so early on. Don't think I'd get another Samsung. They should stick to phones & TVs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Drew,
Thank you for choosing Samsung products. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144963776) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-