Customer Ratings & Reviews
- Model:
- WA44A3405AV/A4
- SKU:
- 6447499
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Worst Samsung washer stopped working
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working within 5 months after purchasing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lakshmi,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience since the Samsung washer stopped working.
To help you with this, I will provide you with a link that indicates the warranty information of your Samsung washer.
Here's a link: https://www.samsung.com/us/support/service/warranty/WA44A3405AV/A4.
You can also check the available repair services on this link: https://www.samsung.com/us/support/service/.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144654418
Thank you for choosing Samsung, and have a great day!
^Rainly
Great washing machine for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a perfect size for a family of four. A little deep for us short people :) but manageable. I like the glass top so you can actually see the clothes getting clean.
I would recommend this to a friendDissatisfied
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher stopped cleaning properly after a few months, but would fix itself after doing. Reset. Right after the one year warranty, multiple parts were broken after a year and none of the defects were covered under warranty. Cost to repair was estimated at $600-$800.
No, I would not recommend this to a friendNew Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new washer because of the agitator. The only fault I can see from the previous Samsung washer is that I don't have the discharge spout to wash out the deteregent lid/
I would recommend this to a friendDead after three weeks. Can’t return.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor seems like it burned out after 3 weeks. Not good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, it seems that you are experiencing an issue with your Samsung Washer not working at all and know this is must be frustrating with a new appliance. I would like to offer some assistance to ensure your unit is operating properly. Please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143448309. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Noise level, Third rack
Worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher I've ever had. Super quiet, love the third rack for silverware, the dry setting means no pools of water on the dishes when you empty the dishwasher, and it automatically opens the door to let the dishes dry faster. Filter is easy to clean and I have had no complaints in the 3 years I've had this.
I would recommend this to a friend Worst washer ever dont buy it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washer ever i hate it. Just got it in January and it started going wrong in march. Im so dissatisfied and wants a refund My clothes looks dirty when it finishes washing and the washer is super loud
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mimi,
Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
I have shared Samsung links below to help with your concerns about the washer.
Does not clean clothes:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
The washer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
I have also shared the user manual link below. Please access the link and turn to page 50 for additional steps regarding the washer's noise.
https://downloadcenter.samsung.com/content/UM/202101/20210129163216843/Final_WA3400T_DC68-03850E-03_EN_CFR_MES_R.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144598353
Leo
- Pros mentioned:Cleaning performance, Noise levelCons mentioned:Reliability
Seals and Motor Failed After Only 3-1/2 Years!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our Samsung DW80R9950US in December of 2020, and by May of 2024 (3-1/2 years later), we are replacing it. The seals that protect the linear "waterwall" motor were leaking and caused corrosion on the motor, which eventually failed. At first, items in the bottom rack were not getting clean, and then the dishwasher simply would not start at all. We thought about repairing the dishwasher, but replacing seals that failed only after 3 years did not seem like a good idea. Our kitchen has a hardwood floor, and we feared subsequent seal failure could cause costly damage. When it comes to dishwasher reliability, Samsung has one of the worst reputations - as assessment back by Consumer Reports and by reviews on many other sites. We have other Samsung appliances (TV's, refrigerator), which are doing very well. When this dishwasher was functioning, it performed very well in terms of cleaning and quietness (38 dB). In fact, it's level of quietness was unheard of in dishwashers under $1,000 - at least back in 2020. It is quite the gut-punch to have to replace a major appliance after only 3-1/2 years, so this time I am going with Bosch, which ranks high in terms of long-term reliability.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for choosing Samsung for your dishwasher needs. We are sorry to hear that you decided to purchase a different brand, but we hope to have the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Sad and hillarious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can I give zero stars? Delivered damaged and no comparable products in stock to replace it. Call taker tried to replace a dishwasher win a clothes washing machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid over $ 1000 and it worked great for 14 months now the pump isn’t working 2 months past warranty over $ 600’s to repair… really disappointed
No, I would not recommend this to a friendDoesn't dry clothes well.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if its a defective unit or if its just the dryer itself. But it doesn't dry my clothes. I can have 7 pair of socks set on medium for an hour and they will still be damp.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kelz, I understand that you are having some concerns with your Samsung Dryer not drying fourteen socks and know that can be alarming. Always make sure when using sensor dry cycles that there is at least 1/4 full for the sensors to properly sense your clothes. I want to provide a helpful guide to get you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need additional assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143771407. We welcome you to our Samsung community. ^Brad
Codes come c4 and wont wash clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is to tall for shoter people. Need a step stool to get clothes out of it. Plus washer keep coming up with codes c4 and not washer clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Huckster,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand your washer is too tall for shorter people. We will take note of your feedback as this helps us improve the quality of the products that we offer to our customers. We are sorry to hear that you're having an issue with your washing machine as it keeps on having the error code C4 and is unable to wash clothes. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002001/ to guide you on the issue. Just click on "Washing machine displays an error code" to identify the error code and fix them.
You can also check this link https://downloadcenter.samsung.com/content/UM/202101/20210129163216843/Final_WA3400T_DC68-03850E-03_EN_CFR_MES_R.pdf for the user's manual. Just go to pages 49-56 for the troubleshooting guides.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144351433.
-Noraina
Samsung Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not performing well and I have been waiting on someone to come out check on the washer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. If the problem has not been resolved, please reach out to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144063965) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Lemon dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher broke within a day. Luckily it’s still under warranty so the repairs should be covered.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We'll be delighted to help with the Samsung dishwasher.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
For reference, below is the warranty information for your Samsung dishwasher: https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145278248), which will help our team pull up your information.
Have a great day.
Melardo
Disappointment
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pots and pans in bottom rack never get clean Have tried every cycle and cleaning doesn’t improve
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jmk82604,
We all know that selecting the correct cycle and properly loading dishes help improve cleaning performance.
When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent, rinse aid, and proper load as directed.
Here are the links/videos:
Dishes are not clean after dishwasher cycle: https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher cycles, options, and settings: https://www.samsung.com/us/support/answer/ANS00084182/
How to use dishwasher detergent and rinse aid in your Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00066253/
Learn the best way to load a Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00062443/
Samsung dishwasher water supply requirements: https://www.samsung.com/us/support/answer/ANS00080767/
How to properly load your dishwasher: How to properly load your dishwasher
Improve your dishwasher's cleaning and drying performance: https://www.youtube.com/watch?v=bajCw_H-njg
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145282888), which will help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Cleaning performance, Noise level
Very quiet but issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the quietest dishwasher I have had. Really like the three racks and the wash jets on the bottom. Dishes come out clean. My only issue is i keep getting an LC error which indicates water. After a week without a dishwasher, Samsung has come out and couldn't find the problem. It happened again and we are now over twi weeks and Samsung contracted repair service keeps changing the appointment. Over 2.5 weeks for service is unacceptable as is a dishwasher that has broken twice in 5 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're glad that you like the racks, the cleaning performance, and your quiet dishwasher, ammcb. Let us help you fix the error code of your Samsung unit.
I recommend checking the links below for troubleshooting the dishwasher's error code.
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
https://www.youtube.com/watch?v=xCY2C3KzdRc
You may also check pages 51-52 for other troubleshooting steps to try when your dishwasher displays an error code.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145133266) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Cleaning performance, Noise level
Great dishwasher!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this dishwasher for almost three years, and have recommended it to several acquaintances who were in rhe market for a new dishwasher. I'm moving soon, and will be buying it again as a replacement in my new home. It's super quiet, and is the best dishwasher I have ever owned.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise levelCons mentioned:Reliability
Get the Warranty !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher cleans great and super quiet. Thats the good news, Bad news is its VERY susceptible to leaks. So far I had to repair mine 3x for water leaks, and im not alone. Just google it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi mmagman,
Thank you for reaching out to us and we are glad to know that you are using Samsung dishwashers. We know how important dishwashers are especially if we are in a hectic schedule. We apologize for what happened about the dishwasher that is visibly leaking can be troublesome and don't worry we will surely notate your feedback about this matter.
I highly recommend checking on links for basic troubleshooting steps:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144213305
Thank you for choosing Samsung. Have a great day.
-Trisha-
Worst washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very horrible.ruined all my brand new clothes,doesn’t wash good at all, and water doesn’t cover clothes.returned
No, I would not recommend this to a friendMathew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They bought broken one and they don’t have another piece to replace.i lost my money and time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mathew,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
For immediate resolution with regards to your issue, you may reach us via the following links.
Reference number:
1144354572
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung,
^Ross