Customer Ratings & Reviews

the dishwasher looks great, and we were really excited to get it installed and start using all the new features. It is currently leaking and we are waiting for best buy to respond about getting someone out to fix it.

Super quiet, nice looking. The express cycle doesn't get dishes fully clean

After 2 1/2 years it stopped working. Told water inlet value is bad. The cost to fix it is around $490.00. I laughed and said to the repairman, that is almost the price of a new one! I have never had a wash machine go out until they died after 10+ years.

Do not buy this dishwasher! I purchased this along with the Refrigerator from the same line. The product started leaking a month after I received it. Called to get it fixed. They fixed it and a few months later, same issue. A year later, Samsung refuses to fix it and says it's "physical damage" from when it was delivered and installed. This is by far the worst experience I've had with any appliance. Their refrigerator isn't any better. Multiple issues with that one as well. For spending so much money on these products, you'd think they'd actually work, right? Samsung blames Best Buy, Best Buy won't take responsibility and I'm out a working dishwasher.

I have had great results from my samsung products and i really enjoy the the fingerprint resistant finish they put on their products.

BEWARE Samsung dishwashers. Mine leaks like a sieve after just 3 years. 6 months in I'd have rated it 5 star. Then the leaks started. First, water flowed out onto my new flooring but the machine did not stop. Later, the LS warning would flash and stop the machine. To restart required pulling the machine out from under the cabinet -- which we've done twice. Most recently, I noticed that the insulation in the door is saturated (water wicked up, I believe). All this in a household that only runs about four loads of dishes per week and rinses everything first. Also, service is poor. Calls to the 1-800 number get you another 1-800 number to the vendor that was hired to do the installation (and they don't honor the SS warranty). If you can't fix the issue yourself, the alternative is costly. My third issue (admittedly a pet peeve of mine) is that this dishwasher and also the Samsung fridge we purchased at the same time, is programmed to link up with your home wifi network even if you are old school enough to want it to do one job: wash dishes. Makes one wonder what spyware could be activating. Today I'm removing it and buying another brand.

Exelent item dress up and beautify our kitchen besides the great service that provide to our needs

Exelent Washer and Dry!! I love this brand ! But In the first delivery it came broken and they had to do it again.

Great washer dryer set. Delivery was also great. Water hookups stick out a bit too far.

Purchased 8-13-21 for $900. It is very quiet but that is the only good thing about it. Now the soap dispenser door won't open and the appliance tech just left - cost to replace is $499. He said if it was his, he would just purchase something else. He replaces a lot of motors and they are also expensive.

For the price I expected better cleaning, I have to wash my dishes before putting them in the dishwasher, that's defeats the purpose of having a dishwasher.

Great. Till it stopped draining 3 years later. Our cheapy Insignia rolled for 3x that long.

Bought this on clearance last month, it work great. Love it and highly recommend

It works great! we needed one on a whim and this was the best choice we made in a while!

So, we purchased our linear wash model DW80R9950US back in 2021, and loved it. The panel cracked (as reported by several people), and so I was lucky enough to get a replacement part and fixed it myself. Then the linear module just stopped working as we have dirty dishes on the bottom, always. I checked for movement on the bar, but nothing, and I'm not going out and buying earth magnets and fixing something that for $1,000, should just work. Craziness. I gave it 5 stars for the first couple of years service, and 0 stars for the last few months. Looks like the lifespan of a Samsung dishwasher is 2 years - yikes.

The middle washer arm keeps falling off due to inferior design. Trying to get Samsun to acknowledge this is like pulling teeth. Go with Bosch instead.

Works well so far...it's a little fancy for me as I'm old school...but not too hard to use...

Got a clearance sale price, so thus far we feel ahead of the game.

After 3 1/2 years the waterfall(reflector) moved constantly even if the dishwasher was not in use (but powered) . This seems to be a known design flaw of the system and is a very expensive repair which makes the dishwasher practically a write off. Buyers beware, you may get an appliance which is dead right after the warranty runs out. Also the dishwasher cannot handle a full rack, dishes will not be clean then. So 3/4 load is the max it can handle.

"Faulty Samsung Dishwasher Causes Severe Property Damage and Frustration for Owners" My wife and I were excited to purchase a Samsung dishwasher for our kitchen renovation, but it has turned into a complete nightmare. Shortly after installation, we noticed water damage to our brand new kitchen hardwood floors caused by a leak from underneath the dishwasher. It was a huge inconvenience to take time off work for multiple service calls and hours on the phone with Samsung's claims department. We also had to have contractors come out to pull up and replace all the kitchen flooring. And then, a few weeks later, we noticed that our newly replaced flooring was expanding and discoloring. The dishwasher was still leaking from under the unit. I told Samsung that at this point, we were not interested in another repair attempt. I requested a refund on the dishwasher so I can buy a different brand. I also sent over the contractor estimate to replace our flooring for the second time. Samsung is refusing to refund the faulty unit and pay for the second floor repair. They want us to procure multiple contractor quotes, despite the current difficulty in finding a contractor available. The claims representative has begun ignoring our emails and refusing to escalate the incident to her managers despite multiple requests. It's been months, and we're still living without a functioning dishwasher and damaged floors. We also experienced issues with our brand new Samsung oven range, which required an additional two service visits. Samsung's customer service has been indifferent and unhelpful. We hope this review warns others from experiencing the same frustration and costs caused by Samsung's faulty products and atrocious customer service.