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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,541 reviews
  • Pros mentioned:
    Noise level, Third rack

    Rated 4 out of 5 stars

    The extra $$ for 39 db was so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't hear the washer at all in our small kitchen so we are getting a kick out of the singing cycle notification. We are not liking the condensation drying as it leaves some dishes wet and a puddle in the bottom. The packing instructions for dishes are hilarious. The 3rd shelf for utensils is not worthwhile for our small family but I can see its utility for large groups.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised by how quiet the machine operates!! If you are not standing next to it you will not know that it is running. Installation was a snap. The contractor had the skill and knowledge to handle any issues without delay and had parts on board!!! Top shelf performance!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Amazingly Quiet and Effective Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of good things to say about this dishwasher. The three adjustable trays allow for a wide arrange of configurations to wash even very large items, and are easy to adjust. The display that projects on the front that tells you how much longer it will run until its done. Or even the notification beeps it makes when it finishes and opens to dry. Honestly though, the best thing about it is that it is almost eerily quiet. When it's running its so quiet I thought I had installed it wrong at first but when it finished I had a load of very clean dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    BEST DISHWASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine!!!! Super quiet, dishes come out sparkling, love the 3rd tray to clean your big knives. Best money spent

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Super quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and flexible rack arrangement provides great capacity. The auto open at the end of the cycle helps the dishes fully dry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's done a great job of cleaning the dishes. The app controls are easy to understand. It is also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    A gem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I've been looking for. It has all the features I need. It is super quiet and it displays on the front how much time is left before the cycle is done. Instead of a rotating arm that sprays the water, it has an arm that moves from front to back. Different but very effective in cleaning. Another great feature is that the door will pop open when cycle is over to allow the steam to come out allowing the dishes to be thoroughly dry. I have only used it a few times but am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    High Quality, Poor Design, Lack of Quality Control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is really nice looking and extremely quite. The smart features are nice, but not that useful. The best part about the smart features is just being notified when the wash is done, there isn't much else it can do. So far it has done a really good job getting the dishes clean (it's main purpose)! Some negatives: - The rack pegs on our new dishwasher were not lined up the same way, so I had to bend some back into place for cups to fit properly on the one side of the top rack. - The silverware baskets are very hard to take out and put back in, you have to perfectly align it with pegs in the bottom rack. And each basket has to go in a specific place, they are not interchangeable, but look identical. - The silverware basket slots for the silverware are too small, and our knives get stuck when trying to take them out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Thomas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dishwasher! We like it so much that we bought one for our cabin. It does a great job washing and is super quiet!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung 4.4, Activewave Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Samsung 4.4 washer for 1 month now and we're all very pleased with its performance. I like that the time each cyle will take is displayed. I use quick wash, eco warm, mid fill, normal clean and it takes 43 min. Clothes come out very clean. It's pretty quite too. I bought this washer at a Best Buy discount outlet for scratch & dent applicances saving about $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for the $ with necessary features.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for about 3 weeks now and so far so good. It is a beatiful, quiet and effective machine. The 3 main reasons i chose this machine: 1. Agitator. I had an impeller washer a few years back and always had issues with it getting clothes acutally clean. When my most recent washer finally stopped working, I knew I would go with a top loading agitator washer again. 2. To be honest, my heart was set on a Speed Queen set, but because my laundry appliances are in an open area of my home and are seen at all times, I wanted something a little more appealing to the eye. This washer(and matching dryer) are beautiful to look at. They are prone to finger prints and surface scratches but I am someone who takes very good care of my appliances so it won't bother me much. 3. Abiltiy to "override" the HE function and get a full tub of water if needed. I looked at many different washers and found this to be the only one I saw that I could choose the water level despite the HE functionality. I prefer to use a full tub of water when washing clothes and this machine lets me do just that. Overall, I would recommend this machine to small families or empty nesters. I'm not sure this machine could hold up long term for a large family. It is beautiful, quiet and does the job effetctively(although some cycles seem to be needlessly long). I bought this machine on sale for 599.99 which i believe to be a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice front, practical and easy to handle. Color is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    So quiet - we like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to quarantine we made this purchase completely online. Wev'e had it about a month and are very pleased. First, it's so so quiet - truly can't hear it when just a few feet away. Perfect for our open concept plan. I love the extra flat drawer for larger utensils and extra silverware. It also seems to get the dishes dryer on the normal cycle - haven't tried heat dry yet. Only thing I don't like is the arangement of prongs on bottom drawer, but figured out how to move the silverware baskets to help with that.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Terrible product & design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the beginning we had issues with this dishwasher not cleaning the dishes. I consistently pull out dirty cups, bowls & plates. Sometimes with original food still stuck on them or you could tell it was food from other dishes that had gotten moved around and never fully rinsed. Spoke with Best By & Samsung numerous times over the past year and was told everything from I'm not loading the dishes correctly, I'm using the wrong kind of soap, I should put the soap in the silverware holder and not the dispenser, I need to clean the dishwasher more regularly, etc. Changing all of these things did not fix the problem. Samsung did send out a repair service who ran diagnostics on it and told me it was not giving them any error codes, but this is a issue beyond error codes in the system. Yes, this dishwasher is quiet and sleek looking with many features, but if it doesn't clean the dishes what's the point? I bought a whole suite of Samsung appliances and am disappointed in all of them, currently my oven isn't working either. I won't buy Samsung again nor from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with my new Samsung washer. It is relatively quiet, has all the room and features I need, and does a great job washing. I like that it gives completion time, and how dry the cloths are after the spin cycle is done - less time needed in the dryer. The delivery team was on time, and set it up quickly too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    All around great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd rack is great, super quite, and cleans really well. When really overloaded it might have some trouble getting everything dry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    What a DW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually beautiful. Really easy to use. Many cycle options, but not too many so as to be confusing. Cleans very well. And VERY quiet! Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Sparkling Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher I've ever owned. I installed it myself. Pretty straight forward if you are handy with tools and reading directions. Getting it balanced was honestly the hardest part. Once it's set up and ready to go you will get the most out of this dishwasher. Super super quiet and dishes comes out super super clean. Just be sure to use top quality dish soap. I use Cascade Platinum ActionPacs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Mary Ann

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my 17 year old Miele Diamond series dishwasher died, I was sure nothing would compare to my Miele, but I am pleasantly surprised and pleased with my new Samsung. It is so quiet, the only way you know it’s operating is when the water drains. Does an excellent job. Everything comes out clean, dry and sparkling! Took a little getting used to the different loading procedure, but took no time to love this new Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Pretty good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Dishwasher, very quite and does a good job cleaning the dishes. The only thing I was not too happy is that in the event some water drip outside the unit, there is a sensor that if a little water get in to it, it will give you an error code, so you need to youtube it to open it, dry it, and hope that will not do it again..

    I would recommend this to a friend