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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,541 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Cycle time

    Rated 2 out of 5 stars

    Not as great as i was hoping for

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dishwasher nd i will say it is quiet. As for the negatives, average was is between 2-3 hours which seems to use a lot of hot water. It does have a setting to do a quick was of 1 hour but dishes don't seem to be as clean. There is a delfection arm that keeps coming of the track. Wirh this product bwing less than a year old i am not impresses. Also the 3rd rack seems great in theory but honestly is quite useless. The capacity of the diswashee is also smaller than my last. I would by pass this dishwasher and find one that is more suitable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DustinS,

      We understand the frustration of owning a dishwasher that takes a long time to finish the cycle and doesn't clean well. We're here to help.

      Here is a link to troubleshooting the dishwasher cycle that runs too long to finish. It also contains another link about the water supply requirements, which you may check.

      Samsung dishwasher cycle takes a long time to finish:
      https://www.samsung.com/us/support/troubleshooting/TSG01001909/

      We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking the hyperlinks attached to it as they also contain helpful tips.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      You may also refer to the user manual for other solutions when the dishes are not clean. Turn to pages 47-48.
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Lastly, the links below will guide you about improving the dishwasher's cleaning performance and its cycles, settings, and options for reference. Please watch the video of the first link from the start until 1:25; the second link includes other resources about running a dishwasher cycle and loading the unit, which you may also check.

      Improve your dishwasher's cleaning performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      Samsung dishwasher cycles, options, and settings:
      https://www.samsung.com/us/support/answer/ANS00084182/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148127141) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love my samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer machine is amazing. Leave my clothes pretty clean .thank you samsung for your good products .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Quiet dish time

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the dishwasher works well. It is very quiet and cleans the dishes well. My only complaint is the drying cycle. The dishes are still wet once the cycle is completely done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good capacity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. It has a good capacity for all our laundry needs and I like the agitator being in it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I did not know what to think about the dishwasher because it was so quiet, but it does a great job. NOTE....do NOT but any dishes in front of the soap dispenser. It will not work properly. It seams like it will not cause an issue, but just know that anything you place in front of the dispenser will cause the soap not to work.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet dishwasher!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is almost silent, and cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    samsun with activewave agitator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer, this thing gets clothes clean. the tub is deep you can wash a lot of clothes at once, which for me as a single man. i love whole weeks worth of clothes one wash done

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great having the 3 shelf for lids and utensils. Does not dry all the way. VERY QUIET!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher we have never had a dishwasher that cleans like this one does and is silent while it is running and the stainless steel inside looks great to i like the blue lights on outside showing you the time left on the cycle top control buttons are easy to use with many wash options and cycles..Great Diswasher by Samsung

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fantastic news, Jamie! We're happy to hear that you're getting great use out of your dishwasher. Thank you for being a valuable member of the Samsung family! ^Lo Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    The Answer to The Perfect Dishwasher !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG BIXBY ! Our family LOVES this dishwasher ! The liner wash gets dishes , glasses , pots and pans , sparkling clean ! So many options ! You can stand right next to it while it’s running and you will not hear a thing ! Couldn’t be happier with my purchase !

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Beautiful silent hard worker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super quiet. You hardly notice it is washing! The look is beautiful. I like the light blue LED on the corner of the panel. The most important feature is the glide rail for the second rack, which does not have the plastic roller. My previous one had this plastic roller worn out in a few years, caused the second rack collapse.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Samsung- Linear Wash 24" Top Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel dishwasher looks great in my newly renovated kitchen and works very well. It runs very quiet and the dishes are very clean. It is admired by all our friends who visit our renovated kitchen. We will certainly recommend this product to others.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    AMAZING!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is soooo quiet, you honestly will not even know its on. Washes perfectly, love the extra top tray. I also love the sleek exterior, looks great in my kitchen Only con is make sure you use the rinse aid as otherwise your dishes my not come out completely dry. I highly recommend, best dishwasher i have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Quietest piece of junk I've ever purchased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year ownership review. First of all the good. This is a very quiet machine. It lives up to its promises in those regards, so well done there, Samsung. Now onto the many bads. First of all, its poorly constructed. Within a month of purchase, a few of the pegs on the 3rd silverware tray broke off during normal use. More have continued to break off throughout the past year. Some of the seperaters on the bottom rack (standard on any dishwasher), but they won't lock back into place when you put them back up. And the biggest issue: there is a mechanism on the bottom which slides forward and back to spread the water during the cleaning cycle. It CONSTANTLY pops off and requires you to crawl inside the dishwasher to reattach it. Relatively easy fix, but I'm forced to do it every 2-3 wash cycles. And it won't clean the bottom rack at all when it's off (or when it pops off during the cycle). Overall if this was a budget dishwasher selling for $5-600, I'd say these were manageable issues. But for a premium device selling for over a $1,000? This is unacceptable. Samsung makes excellent tv's, phones, and other devices. But clearly they haven't figured out dishwashers yet. Buy a Bosch instead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for sharing your thoughts on this dishwasher. Samsung is always looking for ways to improve the overall customer experience, and your feedback helps. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Dishwasher Clean Streak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishes come out spotless. Unit is very quiet. Appreciate the feature that when the cycles complete, the unit automatically opens the door.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect match

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dishwasher. I love waking up to a message that the dishwasher has completed as I put dishes in and run before bed. Beautiful blue color looks great on my kitchen. I can’t wait for the rest of the appliances to be delivered

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Design

    Rated 5 out of 5 stars

    Buy it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dishwasher its is QUIET! So quiet I had to check to see if it was on. My dishes are super clean; pots scrubbed like new. I have challenged the pot scrubbing feature and so far it is great! Love the sleek design AND it works fabulously!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung Quiet Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new Samsung Dishwasher. It's only about a month old now, but very quiet and does a great job cleaning our dishes and accessories so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Super quiet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a small, open-concept condo, so noise level was our top concern. In that department, this dishwasher does not disappoint. It’s super quiet, almost couldn’t believe it. All you hear is the water draining. We’re able to watch TV just feet away while it’s running without having to over-compensate with the volume. Cleaning wise, it’s okay. Not as good at removing stuck-on food as a Frigidaire model we had before. It’s also not great at drying the dishes. It is indeed fingerprint resistant. Overall we’re pretty happy and would recommend if you’re looking for a very quiet unit. Wish it was a bit better at washing and drying but it isn’t terrible and I’ve seen much worse.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    So quite!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. I do rinse my dishes prior to loading since I don’t need to run it everyday. It is so quiet that I hardly know it’s running! The third shelf is a huge plus for me for the small items.

    I would recommend this to a friend