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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,541 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    LC code when it's very cold...a constant issue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time it's in single digit weather, I get the LC code and have to shut off circuit breaker 5 tech visits last year while it was still under warranty. I have discovered that I wait for the weather to warm up, then turn the circuit breaker back on, it works. I spent 750.00 only to have to spend my lunch hour washing a ton of dishes, with a 1 year old dishwasher . Never again. If I lived in a warm climate, it would be great..but I don't.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Having a dependable dishwasher is essential in every household, DonnaB. Let's gather the necessary information to ensure yours delivers optimal results.

      The link below will help you maximize the dishwasher's features and get the best results after each cycle. Please select the error code that is showing on the dishwasher and learn more by checking the hyperlinks.

      Samsung dishwasher is displaying an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148420578) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    I shouldn't have waited to long!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a whirpool washer that would literally turn 360 degrees with an unbalanced load. So far that has never happened with this washer - hasn't moved an inch - even washing bedding and comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love this dish washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dish washer is so quiet we didn't think it was running at first! Love the top rank for silverware. You can organize all forks, spoons ect right next to each other for easy emptying right into drawer. Cleans dishes perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Super Quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, super quiet and cleans dishes very well. Three shelves are awesome and very flexible with how you can configure them. And it can be controlled from the app! Recommend!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Lukcio! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great new dishwasher.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Very quiet and does a great job getting the dishes clean. Installation was easy and went quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first dishwasher at this price point. Very pleased with the job it does. Only thing is it might be too quite, ive opened it during the cycle a few times now.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love this dishwasher!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and quick clean cycles. Does a great job and the blue color makes it unique.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Ultramodern beautiful dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher. Works beautifully with low noise. Very clean dishes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung dishwasher works great. It is also very quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed miserably after a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret to say my experience with this dishwasher has been overwhelmingly negative. Despite its intended purpose, the appliance consistently failed to perform even basic cleaning tasks without extensive pre-washing—a requirement that rendered its use entirely impractical. After repeated attempts to work around its limitations, I ultimately abandoned the machine altogether and have resorted to hand-washing dishes for the past year, which defeats the purpose of owning a dishwasher in the first place. To make matters worse, the repair process was equally disappointing. Best Buy initially sent a technician, but the repair was abruptly halted when the technician was replaced. The replacement took months to order and install necessary parts, dragging out the process so long that my two-year warranty expired before the repair was completed. This left me with a broken appliance and no recourse for resolution. The combination of subpar performance and abysmal post-purchase support makes this one of the worst investments I’ve made. I strongly advise others to consider more reliable brands and avoid the frustration of dealing with both a faulty product and a sluggish repair system. Spend a little more upfront for a dishwasher that actually works—and a company that stands by its promises.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Samsung Auto Release Dry Smart Stainless Dishwashe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, easy to install, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and perfect design. It's also super quiet, one of the features I have been looking for. I shopped around and Best Buy really does carry the best value on appliances.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Economic! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery was fast... we have it for weeks now. it's running quiet and big enough for our needs.. recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher! It is amazing how quiet it is you cannot hear it running at all. It also has so much room, I don't know how the same size dishwasher can have more room but it really does.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely quiet! We cant tell its actually working. We love the auto release dry as it works very well. Lastly, it actually cleans! We are very pleased with this purchase. It is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet, clean, easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and dries 10 times better than the previous builder supplied model.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher was easy to install. Runs quietly. So, it washes and dries 100% better than my last dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a month and i am happy with it’s performance. It’s very quiet that you wouldn’t feel that it is running. It’s bit pricey, but i think it’s worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Awesome dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher works great. It is very quiet and makes the dishes extremely clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great capacity and very quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this dishwasher is great. The capacity and configuration makes it easy to load and unload. We also were looking for something more quiet that our previous dishwasher and this one has been very quiet.

    I would recommend this to a friend