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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 872 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator, particularly its cleaning performance, quiet operation, and ease of use. The washer's capacity and agitator are also well-received, and some feel it is offered at a great price and is just the right size. However, some customers have reported issues with reliability, the spin cycle, water temperature control, and the washer's balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 872 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,received my first one damaged but as quickly replaced and works awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Glad I Went To Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Has all the bells and whistles and the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucky to have this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super happy with the product and the prompt service provided by the installation team!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are the lucky ones! Thank you for this amazing review and being the best part of Samsung! ^Shay Samsung

  • Rated 5 out of 5 stars

    BestBuy is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung washer. It was installed carefully and instructions were given on its use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A BAD BUY... CUSTOMER SERVICE IS THE WORSE AS WELL. I WILL NOT BUY ANOTHER ITEM FROM THEM.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Better than anticipated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside p/u was awesome, easily installed works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very quiet.. I would recommend to anyone who is looking to stay under $1300 for a set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to what we had been purchasing from Sear, this is the best. A top 10 item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get delivery guys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer so far. They guys who delivered and set up did a great job and were super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the water levels. The start spin tells me the clothes are evenly organized

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent washer .. good size loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent washer .. a little sensitive power wise. Can’t run dryer and dehumidifier and washer at same time, washer stops.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No to Samsung appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy Samsung in appliances. They should stay with phones. Had balancing issues, drain issues, spin issues. It's a bust

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really love my washer how especies comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, so far excellent quality. Good purchasing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly installation, works perfectly. Was on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer is GREAT!!! Love the color and everything!! Would definitely recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't do my own laundry lol but I haven't heard complaints from the person who does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this purchase! So glad we went with these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the dryer as well they work great and Best Buy had the best price for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lady PJ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at Best Buy And I am so happy with my purchase.

    I would recommend this to a friend