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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 872 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator, particularly its cleaning performance, quiet operation, and ease of use. The washer's capacity and agitator are also well-received, and some feel it is offered at a great price and is just the right size. However, some customers have reported issues with reliability, the spin cycle, water temperature control, and the washer's balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 872 reviews
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!!! Works amazing and the cycle time is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, I loved it so much I very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the sale to delivery everyone was very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our daughter. Cleans clothes great.she’s happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had before ge washer and works fine but I had to change I think I don’t like that much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied With Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Washer and looks great! Black Stainless Steel is the way to go.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rattling and ticking noises in less than 6 mths!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had higher expectation for Samsung products, but this washer does not deliver. The washer ran well and we liked it, however in less than 6 months, an intermittent "rattling" noise began to appear during washing cycle when the spindle was turning anti-clockwise; and an intermittent "ticking" noise was heard during the spin cycle. We have just contacted Samsung support center and a technician is expected to come. Hopefully the problems will be resolved, but we are quite disappointed with this purchase. I will update my review pending the outcome(s) of the repair.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Edina,

      Thank you for reaching out. We appreciate you informing us that your Samsung washer started making an intermittent rattling noise during the washing cycle, and you heard an intermittent ticking noise during the spin cycle. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.

      Attached is a troubleshooting step to try when your Samsung washer makes unusual noises.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      The video link below contains additional information on what to do when your Samsung washer shakes and vibrates or is noisy.
      https://www.youtube.com/watch?v=ywOrH59K9Rw

      I've also included a link to our warranty page to learn more about the product's coverage.
      https://www.samsung.com/us/support/service/warranty/WA44A3405AV/A4

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144594119

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Lavadora

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product ecselente very nice……………………………(;(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Only doing for the points on my account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine with multiple washing cycles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Booties

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where booties when entering the home of buyers especially in snow and rainy weather

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer. purchased to replace our last one that died

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great value. Glad i made this choice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung strives to provide quality and economy. Your feedback will help us. Thanks for sharing your experience, Mgarcia! ^Shay Samsung

  • Rated 5 out of 5 stars

    Well built.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this a few months now and totally satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rinse and spin cycle is horrible and shakes very bad.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there June, I realize you are having some concerns with your Samsung Washer shaking and know that is alarming. I want to provide you with a helpful guide to help get you the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      If your issue persists, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143771497. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    LOVE THE WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer have had no problems....friendly delivery people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, great purchase, it is a good washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very visually appealing and user friendly. Also satisfied with the way it washes my clothes

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GoodPurchse, I want to congratulate you on your new Samsung Washer purchase and appreciate you pausing your day to share your feedback. we are glad to see that you are enjoying your new machine and are happy to welcome you to our Samsung family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my house and set it up very fast! Sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My domestic product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product is very helpful around the house

    I would recommend this to a friend