Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $359.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 867 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's capacity and the inclusion of an agitator, finding it to be a good value for the price. However, some users experienced issues with the spin cycle and reported concerns about the washer's long-term reliability. A few also noted limitations with water temperature control and occasional balance problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 867 reviews
  • Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer a little over a month now and it is awesome! We have 3 children who are 10, 7 and 1. So far this washer has withstood all we have thrown it’s way! I love that you can choose your water level because most washers now do it automatically. I really don’t use the auto sense because I feel it does not give enough water sometimes but other than that I have zero complaints about this washer. It even plays a little song to let you know when the cycle is done! You can do large or small loads and it does bedding very well! #SamsungInsider

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Don’t look elsewhere this the one!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and very quiet compared to other washing machines out there in the market! Love the time display it has that tells you when your wash will be done very high quality overall!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good unit at a good price. It's much quieter than my old unit and maintains its balance well. My primary complaint is that the wash cycles are significantly longer than those from my old unit. Otherwise, so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    samsun with activewave agitator

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer, this thing gets clothes clean. the tub is deep you can wash a lot of clothes at once, which for me as a single man. i love whole weeks worth of clothes one wash done

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    A long wash cycle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many years since I purchased a new washer, this washer quickest setting has a wash cycle that is an hour long, this is too long for me. During the initial startup I hear noise and I don’t know if it’s normal or something is wrong with washer, next purchase will be an old used washer as my water and electric bill is going to be higher with this washer… my clothes do come out clean.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Precious,

      We know how disappointing it is to have a washer that does not work as expected. We are here to help you.

      Please see the links below for the steps to help you with your washer's concerns. Kindly watch the video and click on all the embedded words inside the article.

      "The Samsung washing machine won't spin or won't stop spinning."
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      "The Samsung washing machine is noisy."
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      "Clothes are not clean after washing in the Samsung washing machine."
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      If the issue still exists after following the steps, we strongly advise getting in touch with us.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146874369, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washer purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! This washer is quiet i have to ask my family if its still on. For work clothes which are heavily soiled are cleaned as great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome. I used to get so frustrated with my last washer, it would get unbalanced easily and what was supposed to take an hour and a half would stretch into hours as I rebalanced the load. I suspect it wasted a lot of water trying to balance it by itself. This Samsung has only gone off balance once in the many washes I've done, and that was something bulky. Otherwise, when it says it's going to be done in an hour it's done in an hour. It has a large tub that will hold a thick blanket or comforter and is very quiet. I forget I'm doing a load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer because i can wash lots of clothes at the same time and this is the ideal size to wash bed clothes and big blankets. The price is the best part along with its looks.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It gets the job done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first washer I ever purchased. It works well and we paid extra to get the vendor to set it up. It gets the job done but I noticed sometimes it leaves detergent stain on my clothes. I am not sure if it is because we are not using high efficiency detergent like it is recommended or because I put the water mode as low. I am playing around with it. The size is okay. I wished I would've waited cause the prices dropped for bigger machines. I tried to only do small batches of laundry instead of a lot at once. There are lots of functions, but I have only tried a couple.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Limited cycle options. It's okay.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this washer for 5 months now. Time for a review. Pros: cleans well Cons: Not enough control of cycles. Example 1: Gentle cycle does not allow you to choose following specifications: temperature (only cool), soil level (only light) and no option to pre soak. Example 2: Pre soak is 30 minutes. That's it. No alterting that time. Example 3: no ability to alter spin cycles (my old washer allowed low to extra high options within any cycle) The washer is good but not great for $800, wouldn't buy again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Andrea,

      Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the washer's settings and cycles not meeting your expectation. These experiences are not what we want for our valued clients.

      For future reference, I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
      https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/

      Cycles, settings, and features on your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00061937/

      To know more about the cycles and features of this product, you may click the link below: See pages 30 to 41.
      https://downloadcenter.samsung.com/content/UM/202207/20220715140917510/WA3400T_DC68-03850E-04_EN_CFR_MES_R.pdf

      You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00030150/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/WA44A3405AV/A4

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144788574

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best washer I've ever had.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use/set up. Very quiet for a washer and does a very thorough job in washing. My clothes and blankets come out so clean with no soap residue. Highly recommend and it doesn't use so much electricity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this washer. Washes well, no stains, and easy to use. It has good capacity for a small family

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer overall. Alot quiter then my other brand. Like the activewave agitator. It doesn't tear up your clothes. Would recommend this washer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It is big enough to wash my very heavy king size blanket really well and it is quiet when it runs. I am very pleased and happy with my new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I shouldn't have waited to long!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a whirpool washer that would literally turn 360 degrees with an unbalanced load. So far that has never happened with this washer - hasn't moved an inch - even washing bedding and comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working excellent. The delivery was on time, installed without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this washer and its been great, just bought the same set for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for 3 years

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been an excellent product despite almost daily use for 3 years. Its 110v so dont need to worry about 240v sockets.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Get it!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one can convince me that an agitator is pointless! Ive tried washers without, and its a night and day difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the best

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend that you buy your high-end products from Best Buy today.

    I would recommend this to a friend
Sponsored