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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,541 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this dishwasher. Super quiet unit

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine very quiet- make sure to check if electrical work is needed as it’s an extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin’ my new Samsung Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance blending perfectly with my cabinets. Samsung sometimes gets poor ratings; however, I have owned Samsung appliances for many years and have had zero issues. The technology works and construction is quality. I love my new dishwasher and totally recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, don’t love the top rack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I’d really like having the small third rack on top, but it just takes away from the space that I’d rather use on the other two. Works great and the Smart Control is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rack off track

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation I tried to pull out top rack but it was off track and ball bearings fell into the dishwasher. I called and they are sending someone first thing monday.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't even know it is actually working. I am so hapoy with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY A SAMSUNG DISHWASHER

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m writing this review to hopefully prevent someone else from having a negative experience with Samsung and their dishwasher’s. I purchased the first dishwasher in mid February 2024. It soon started to leak from the door. Samsung installed a “leak kit” and this should have been a red flag that they knew they had a problem with their dishwashers. The “leak kit” did not fix the problem and after replacing the door and 3 service appointments, they agreed to replace it because it was clearly faulty. Fast forward to the replacement dishwasher, it is now leaking and they installed their band aid “leak kit” with the service guy saying it wouldn’t fix it and he would order a door. The service company then made an appointment and never showed up and never contacted me to say they wouldn’t make the appointment. Last night, the service company showed up 2 hours late to make sure it was still leaking and no door to fix the issue. SAVE YOURSELF FROM FUTURE PROBLEMS AND DO NOT BUY A SAMSUNG DISHWASHER.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung, still top notch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great, easy to install, controls are pretty simple, and pretty quiet! Really cool feature that it opens when it’s done to help with drying!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome Dishwasher!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher! It’s so quiet, you cant even tell its on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. This is our second one in 2 years. Highly recommend you get the longest protection plan. A belt that cannot be fixed was what happened with ours just outside the 2 year warranty we bought.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Zachary,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Rated 1 out of 5 stars

    Make sure you get protection on these cheap applia

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes horribly. Dishes have stains and smell funky. I use Mrs. Meyers dish packs, the same as I used with my Bosch. This dishwasher is packed with fancy sounds and looks, but doesn’t succeed in cleaning power. There is no half load option. I’ve had this model break down on me since owning it September 22. Had a technician come out in January. Along with the dishwasher breaking down, my stove did as well. Stove was purchased same time as dishwasher. Just horrible quality products from Samsung. Lastly, the bottom tray that holds pot and pans is NOT sturdy. The racks that collapse to make more space, don’t seem to uphold any longer causing plates to fall because the rack doesn’t lock into place. Samsung will not cover the racks on their warranty as it is considered “wear and tear…” what a joke…3 months into a purchase…being blamed for wear and tear with a total of about 10 uses. Do not buy this, and make a better decision with a better name brand. I wish I NEVER purchased any of my Samsung products.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, NikkiNic7.

      All we want is to make sure your dishwasher is being used to its fullest.

      When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent and rinse aid as directed. 

      Dishes are not clean after dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      Improve your dishwasher's cleaning and drying performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      How to use dishwasher detergent and rinse aid in your Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00066253/

      Loading a dishwasher can be tricky, but doing it right will improve cleaning and drying performance. 

      Learn the best way to load a Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00062443/

      How to properly load your dishwasher:
      https://www.youtube.com/watch?v=ZNbla-A9LOQ

      Routine and deep clean your Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00076793/

      Clean and care for your dishwasher:
      https://www.youtube.com/watch?v=rR_ivObG_Tc

      Your model’s loading recommendations can be found on pages 14-25 of the user manual. You may also find more details on pages 27–28 of the user manual:
      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      If you require further assistance with your stove, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145659555) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this Fridge, I fell in love with its sleek look and design features, less than a year into owning it, I noticed ice build up under the deli drawer. Since still under manufacturer warranty Samsung sent someone out, and before he walked in he had a large box with him knowing he had to replace the temperature sensor because this happens with a lot of the Samsung fridges. Less than a year into owning it, Samsung should stick to making TVs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The Best Dishwasher Out There for The Right Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best dishwasher I have ever owned. Between the collapsible/retractable top rack, the hidden utensil rack at the very top, the quietness of the machine while it runs, the Bluetooth capabilities, and how clean it gets my dishes, I would not want any other dishwasher. If you're on the fence, I'm telling you- go with this one. You will not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher , works excellent,pretty good at my kitchen definitely love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New in 22

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet works well but like most dishwasher’s it doesn’t get everything off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new dishwasher from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new addition to our home. The Smart feature is awesome, love how it sends me notifications. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dishwasher since it has been installed and it works. Quiet operation and the door pops open after the cycle is finished which is a great feature. Preview of pictures from what I see is not upright.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer! So quite. Easy to use! So happy with my purchase! I will tell any of my friends to get this washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the washer although I just got it on the 15th of June. Hopefully it will continue to deliver the excellency that it is given now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome dishwasher. THe smart function is so convenient and works really well.

    I would recommend this to a friend