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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,541 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very good product...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DISHWASHER !!!! VERY QUIET !!! EASY TO LOAD .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Linear Wash 24" Top Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is a great dishwasher. I love the features, it is extremely quiet and in the last few minutes of the drying system, the door pops open to let out the excessive steam. Wonderful! The two men that delivered the appliance were thorough, kind and efficient! I will always use Best Buy products!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    VERY DISSAPPOINTED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with this machine about two weeks after I received it. Called Best Buy and was told I had to call Samsung. This proved a difficult task as the customer service is out of country. The servicing center is in a city 200+ miles away. The repair ticket had incorrect contact info. The repairman/dealer was rude and condescending. The washer had several issues; water did not spin/drain completely, the tub did nit fill properly and the washer would not work unless the hot water was used to wash even when the cold water selection was used as a choice to wash clothing. Running my hot water would cost me over $300 a month if I ran the hot water to wash clothes since we use hot water for other hygienic purposes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that a washer should work correctly, VeeB. Let us help with what occurs with your Samsung unit.

      Samsung washing machines are high efficiency (HE) and use significantly less water than previous generations while still getting your clothes clean.

      Samsung washing machine water fill issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/

      Samsung washing machine won't spin or won't stop spinning:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      The washing machine does not drain:
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      To better assist you with Samsung products, please reach us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145328210) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new washer & dryer. Fair price. We weren’t looking for anything super special but we like the sleek design & that they’re black. Great fit. The washer has a Ub code when the spinner is uneven & dings until it is corrected. It does fall off balance pretty easily but does the job for us. Also like that the dryer door can be switched around for ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very nice Dish washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic performance, quiet and cleans very nicely

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Nice and quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, sleek design love the fingerprint less feature

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Solid washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the dollar! Prob the best washer I’ve ever owned and at a great price range too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung linear wash 24 dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it it’s super quite and cleans good my silverware was very shiny , not sure if the cascade platinum had anything to do with the shine lol.one thing might be a problem it seem like my dishes are not completely dry once the cycle finishes so I have someone coming to take a look at it other than that am pleased

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Does it Again!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW, This model is Super Quiet and you literally have to stop to listen for it because it is that quiet. Features are Absolutely Amazing and I couldn’t have made A Better Decision!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very quiet love the third shelf love this

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its smart its quiet its fast its terrific it cleans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It has plenty of room even with an agitator. I recently switched from a front-load washer, and this cleans my clothes so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Dishwasher I’ve Ever Owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s whisper quiet and I Love the connection to Samsung hub, it pings my Apple Watch and ebee wen my smart tv when the cycle is completed. It’s also got incredible cleaning power in a quick 60 min cycle. Plus the aesthetic is just what we were looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that its so quiet.i love the color I like how big

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet it is and how it cleans... looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher cleans very well and the features are nice. It is so quiet that I would not know it was running if there had not been a LED timer on the front.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Arrived damaged - No one wants to help.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this unit at Best Buy on June 27, 2019. When I arrived home I noticed that the kick plate was bent. The way it is shipped, I wasn't surprised (it's suspended in the top middle of the packing with no support). I bent it back and installed the dishwasher. Then when I get it installed, I noticed one of the tabs on the top rack is broken off ?! I find it in the bottom of the dishwasher. Not a good experience for a brand new $900 dishwasher that hadn't even cleaned one dish. I contacted Best Buy and was told they couldn't get me a replacement until next week. I contacted Samsung hoping that they would replace the damaged parts and they told me NO. I need to contact Best Buy and wait for a replacement. Two minor imperfections that Samsung could have easily fixed, but they refused to help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, eaasy to use Clean well. Will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! Second time getting a dishwasher from Best Buy and both times they made the whole process smooth and easy. Also, they delivered and installed in 3 to 4 days only. BTW, this Samsung dishwasher is super quiet, clean and dry dishes great. Definitely will recommend this dishwasher to anyone I know.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Sleek and quiet dishwasher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher works great so far. Extremely quite and cleans great!

    I would recommend this to a friend