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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,541 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet this new dishwasher operates. The drawers slide in and out with ease. It pops open when cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I'm in LOVE with this dishwasher!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool to have the capability of the dishwasher keeping me posted on its status through my phone and the door opening slightly when cycle is complete...OH MY! Being in the great room, it is unexpectedly quiet when running.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello 4AReview! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this dishwasher! It's very quiet, other than when it's draining you barely hear it running. Also I had to do the test, the super stuck on glass lasagna pan...proud to say it came out so clean, I was shocked. This is definitely worth the money.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is absolutely fantastic to hear, csonnenbe! We are thrilled that the dishwasher is exceeding your expectations. ^Jecca Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet dishwasher. Recommend placing on sanitize to dry even with adding the drying agent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dishwasher for the money, two damage ones were delivered before we had to pick the last one up in store and install it ourselves

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello mrbob! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Get it with Geek Squad Protection!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quietest dishwasher ever! So quiet you forget it is running. Get the geek squad extended warranty for sure as dealing with Samsung direct is not easy and you have to go through a Samsung authorized service center IF one is close to you!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    so quiet!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet. sometimes forget its running. works well. new tech though. does not have a drying element. dries the dishes when the door pops open, so give it the time recommended. very pleased with our decision.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Like all machines, rince your dishes

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve learned than you can’t just stick dishes in the machine as some don’t wash properly and you end up thinking something is wrong, love how quite it is and the wifi function is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Nice dishwasher

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the top tray. All dishes come out clean with no residue. Not a fan of drying cycle. All the dishes come out wet.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your convenience is what matters. Let's dry those dishes out, AngelC.

      Kindly perform the troubleshooting steps using the link below to help elevate the drying efficiency of the dishwasher. Please visit the hyperlinks for further help.

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148576596, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Cleans great. You must use sanitize and other settings to get the water hot which dries the dishes much better. Use only name brands dish-washing pods and jet dry for best cleaning and drying. Very please with this dishwasher. It is super quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problematic, and samsung warranty stinks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9 months in, I already have issues 1. the top rack slides out as soon as you open the door, won't stay in place 2. the touch panel barely works 3. leaves white residue The worst part is their warranty - they have only 1 service center in Seattle area, and they have the worst reviews possible.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SlavaB,

      We understand your frustration with the dishwasher. We're here to help.

      Below is a link to the steps to help when your dishwasher is not cleaning your dishes. Select the first option that corresponds to your experience, and check the embedded words for more details.

      Dishwasher cycle ends before dishes are clean
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      Additionally, to help check the position of your rack to prevent it from falling, and to address your control panel concerns, please refer to pages 17-18 and 29 under "Touchpad responsiveness".

      User manual
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      We'd be delighted to provide you with more assistance. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150688468) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom and she absolutely loves it!! You can put more clothes in each load and they come out smelling good! Great washer! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer so far. Our former washer senses the water level on each load, this has the option to sense or pick a level which I love. It's quiet too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great and is easy to use. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Alright, but had better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet, but washing performance 6-7 out of 10, most problems are with bottlesand other deep and narrow objects

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet and really needed this and it matches all other purchased appliances

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, east to see time left. Installer's were wonderful. You do need a plug. No hardwire. Happy with quality

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    It leaked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It leaked less than a month after installation. I don’t know if it was the installer’s fault (I used Best Buy’s installation service) or the manufacturer’s fault, but the dishwasher leaked from underneath. I had it 4 days shy of a month. The installation did not go as Best Buy claimed, there was no demo, no wiping down of touched surfaces. Outside of the dishwasher being quiet, I am not impressed by the product or installation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet Dishwasher

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher works great, and it's so much quieter than my last one!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used it a few times but it works well so far. Extremely quiet.

    I would recommend this to a friend