Customer Ratings & Reviews

Love this washer cleans clothes well very efficient and up to date technology with digital panel Samsung really did well with this one sleek design easy to use love the agitator inside.

I’m really liking this washer after the first few loads. My clothes smell so clean, I didn’t realize how my old washer wasn’t actually working to clean our clothes. It’s super quiet and easy to use.

The washer works great and is easy to use. I recommend it.

Love my new washer. My old GE did not allow enough water for me. I really hated it. This machine was very reasonably priced and has all the features I need. I love doing the laundry now.

I have had the machine for roughly 3 weeks. It is a nice looking machine with nice features. Easy to install and easy to use. So far I have no complaints

I love my washer and dryer so much ! Best investment I ever made with Best Buy ! I’ve had them for 2 years and have never given me an issue the team who delivered and set up my washer and dryer were amazing ! Definitely recommend making any of your electronic purchases with theses guys ! They make everything super accessible and affordable, the customer service is always top tier. I have never been disappointed in any of my purchases, everything has given me a bang for my buck !

Only 1 month old! How I wanted to love this washer, it is big and beautiful inside and out, but there is a major flaw, it does not spin the water out of the clothes. I have to redistribute the clothes and press the "spin only" cycle once, twice sometimes three times when the load is finished. Doesn't matter if it is a small load or large. I had my prior Maytag for 16 years so I know how the clothes should feel..damp..not wet. It is a shame because it does a great job cleaning your clothes. Also it sounds like it is rivving up every time it goes to spin cycle, it takes so long just to get to the actual spinning action. I am afraid I am using an awful lot of electricity.

So far, so good! I’m really enjoying this washing machine. It’s actually louder than my older 20+ year old Maytag, but it cleans so much better! I can also fit my king size all season down comforter inside. I’m using tide pods, which I place and the bottom before filling it with clothes and water and everything is so clean. I would recommend it; I did purchase it when it was on sale over the Memorial Day holiday. It plays a little song when the wash cycle is finished (you can turn off) but it’s kind of fun!

Was skeptical at first but I am very satisfied with it. Got the version with the agitator. Matching dryer also. Samsung has won me over!

Definitely more than I expected. It is finding up pretty well. Has different settings for washing. As it is a newer technology washer the top is not allowed to fill as it is on, but there is a jet button that allows it to fill slowly as clothes are loaded.

I was skeptical of this washer at first due to the lack of physical agitator and how lightly it moves to wash clothes. After putting it into action, I was pleasantly suprised to see how well it gets the job done. Pros: - It sings when you turn it on/when its done - There's a slot to pull out to put detergent and softener in - Wide range of wash options - glass top to see into the washer - sleek design - good quality for price Cons: - Pressure appears weak and you may feel you have to use more water than intended for a given soil level. Cycles are long, quick wash will be close to ~40ish mins

So far I like it, just had it delivered today after waiting over a month as it was on back order. It is much quieter than the GE I exchanged for.

Absolutely love my new washer and dryer. The washer can wash large load and gets the clothes so clean. Runs very quietly. Love the fact that it has an agitator as well.

I purchased this machine in Jan 2024 - it was delivered Feb 2024. After less than 2 years, today the machine stopped working during the rinse cycle and there's a burning smell. I use the washer maybe 2-3 times per week - so not even excessive use. Of course, neither Samsung or BB cover the product for more than a year. Very disappointing that an appliance cannot even last for 24 months.

Very large capacity, Cleans clothes very good. Glad it has the agitator and water level control. Two very important functions for top load washers.

The best money I’ve spent. When the load is done it plays a little music lol. Love the preset options. Very quiet.

Bought this for my mom and she absolutely loves it!! You can put more clothes in each load and they come out smelling good! Great washer! Highly recommend

Really enjoying this washer. Washes well, no stains, and easy to use. It has good capacity for a small family

This washer has a great capacity for being a light capacity washer! Takes care of my families needs

I’ve had it for a few years now and it has been great. Got it at a great price and it does its job well.