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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,541 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super quiet and outstanding clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so quiet you don’t know it’s on. Our old dishwasher was so loud, sounded like a jet engine. 3 shelves are very convenient for all silverware and dishes. Truly No finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good dishwasher very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quite and i like it a lot, i eould buy it again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not impressed, regret hits hard now that I cannot return it. I feel like a lot of the positive reviews on here weren’t completely honest. It does not wash as well as my older one, when it dries it pops open to save energy I think but nothing is dried fully. I have to hand dry the dishes before putting it away.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that the overall experience with the dishwasher cleaning and drying performance can be frustrating, FabianaP. Let us help.

      We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking the link attached if the dishwasher does not turn on, as it contains helpful tips.

      The dishwasher cycle ends before the dishes are clean:
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      You may also refer to pages 47-49 of the user manual for other solutions when the dishes are not clean and dry after a dishwasher cycle.
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Lastly, the links below will guide you in improving the dishwasher cleaning and drying performance and its cycles, settings, and options for reference. Please watch the video of the first link from start to finish.

      Improve your dishwasher cleaning and drying performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      Samsung dishwasher cycles, options, and settings:
      https://www.samsung.com/us/support/answer/ANS00084182/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149664343) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Extremely quite dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely quite a dishwasher and it cleans really well. I also love to use the SmartApp to monitor the dishwasher for cleaning cycles. I strongly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and functional

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So surprised of how quiet this is, compared with the old one we had, this makes no noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the new dishwasher...has all the bells etc...especially like how the door pops open at the end of the cycle...also really excellent sales person (unfortunately forgot her name)...will always purchase from Best Buy because of excellent sales staff!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Home owner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks very sleek and modern but subdued. Many different configurations and cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet dishwasher. Has done an excellent job in cleaning the dishes. Ample space for dishes and glasses. Has done a good job drying dishes without the use of a drying additive.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Mixed Feeligs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves pull out feeling like they're scraping against metal when sliding in and out. Shelves also tend to fall off their tracks often when pulled out. On a positive note, when running, even if you're in the same room, it's almost impossible to know it's running. I've actually had to get up from the table where I was reading to make sure I remembered to turn it on.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your racks in your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143007532. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not enough room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dishwasher to replace the one already in the house we just bought. The existing one was pretty loud and with the house having an open concept main floor, you could never hear anything over the dishwasher. We chose this one because of the low decibel rating and to match the appliances we have slowly began replacing. We also were sold on the third rack concept and the fact you can move the top rack up or down based on what you have in the dishwasher thinking this dishwasher would have more room than the one we had. We were wrong. The top rack has little to no room when it is in the high position but if you lower it, plates won't fit in the bottom rack. I can't fit any of my cookie sheets on the bottom rack... the dishwasher we had before could at least fit all our dishes. Knowing what I know now, I would have just kept the old one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Katieb! I have this great link (https://bit.ly/3nRDGIY) to help you. It can show you all the best ways to load the dishwasher to optimize the space available. ^Jecca Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bespoke linear dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves dishes super clean. It is really quiet and the express mode is so quick And the dishes are as clean as the other modes. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Finally one that works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a Bosch but doesn't cost as much either. Works 100x better than the old LG that never cleaned even brand new. Super quiet and does the best on the heavy duty setting. 12/10 would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is great. It runs so smoothly that sometimes I can hardly hear it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and quiet which is very important to me. the control buttons on the top are a little confusing but don't detract from the serviceability of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bigger than it looks, very quiet , great price, easy hookup no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dishwasher from the Best Buy Outlet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did we get this dishwasher at an excellent price, but it works as great as the dishwasher it replaced. At nearly half the price of the previous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer set

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely more than I expected. It is finding up pretty well. Has different settings for washing. As it is a newer technology washer the top is not allowed to fill as it is on, but there is a jet button that allows it to fill slowly as clothes are loaded.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item on sale. Purchased warranty with it & so far the washer is working great. Very quiet aswell.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Looks good, doesn't clean great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really good the tuscan color, scratch really easy and very noticeable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi raulcarmo! I have this link (https://bit.ly/3hW7AbN) I can provide that has some steps you can take to get the best cleaning performance from the dishwasher. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does the job well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well , looks nice . I like the interface and simplistic look. Very good installation service as we had some electrical issues which they took care of. Overall happy with the product.

    I would recommend this to a friend