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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,541 reviews
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    It’s a dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a dishwasher so far so good better then the first Samsung one that only lasted three years

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the dishes feel so clean when they come out. I just wish the door didn't pop open on it's own when it finishes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo quiet! Love it! Pops open when it’s done which i love and the buttons are on the top so my mischievous toddler can’t mess with them

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and Does the Job!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washing machine! It’s really quiet and we barely notice that it’s running when we’re watching TV. I love the fact that there are three different levels.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Looks great works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little skeptical about buying a Samsung products have read some bad reviews but so far so good. Very easy to use no issues and looks great in my laundry room to match my dryer. Very easy to use and has Done it’s Job efficient way to the point… Looking forward to doing many more loads of laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher. Itis so quite that I can't tell if it's running unless I see the timer lights are lit up. There isn't even a vibration on the floor with this dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great, quiet dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it a few weeks, but so far we are enjoying this new dishwasher. It seems to work very well. I will say that it is extremely quiet! You barely even know it's running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. At first I didn’t like it because the lid locks when the washer starts, but I discovered I can pause the washer and the lid will unlock, I can open it and add clothes or more detergent. Hit start and it continues. I also love being able to control the amount of water. I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth washer with quite sound. Like the black stainless look.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    excellent dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is great! Quiet, upper rack is super handy. Plays great with smartthings. ST will even tell you best wash settings for whats loaded, and send the settings via ST. Happy I upgraded!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    85% clean

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely quiet, and efficient but they forgot about the left rear corner. The dishwasher simply does not get the left rear corner on any rack remotely clean. I wish that I had done more research on this purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JamesD,

      We always want our dishes to be clean. Let us help you with the dishwasher.

      Here is a link to help you clean the dishes. Please follow the steps and click the hyperlinks for further assistance.

      Dishes are not clean after dishwasher cycle.
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146508495 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 1 out of 5 stars

    Do not buy! Avoid at all costs!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! This dishwasher started leaking in less than a year. Because it was still under warranty from Samsung, Samsung coordinated a repair and solicited Smart Care to repair the dishwasher. What a nightmare. Here I am almost 2 full months later still waiting for the repair. Smart Care is truly an unprofessional business entity in which the staff tells lies. Smart Care called me yesterday (9/3) to confirm an appointment to repair my Samsung dishwasher. The appointment was confirmed for today (9/4) between 11am and 5pm. At 4pm, I tried to call Smart Care to "reconfirm" the appointment. No one answered. So, I called Samsung's ticket management line. The person with whom I spoke at Samsung stated that Smart Care cancelled my ticket stating that they were unable to confirm my appointment. This is absolutely untrue. In fact, Smart Care has promised an appointment and cancelled or not shown up on each of the following dates: 9/4/25, 9/3/25, 8/29/25, 8/25/25, and 7/31/25. I have been waiting since 7/16/25 for them to repair the Samsung dishwasher that I had not even owned for a year when the door began to leak. Thankfully, Samsung asked me to give this company one more chance to fulfill their promise on 9/7/25. If they do not, I will request a new service provider and will NEVER purchase another Samsung product in my lifetime. (Note, we own several Samsung TVs and Samsung refrigerator, dishwasher, washer, and dryer appliances.) Smart Care is the absolute worst! I look forward to posting this review on the Better Business Bureau's site. Oh, wait. Smart Care has an F rating on the BBB and is not an accredited BBB vendor. No surprise there!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung - Linear Wash 24" Top Control Fingerprint

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung - Linear Wash 24" Top Control Fingerprint Resistant Built-In Dishwasher with Stainless Steel Tub - Fingerprint Resistant Stainless Steel. We couldn't have made a better choice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product may be outstanding but the installation I paid for was not properly completed with the attachments to the counter and the electrical connection. I called Samsung when the dishwasher stopped working after a month or two and had to call an electrician . Samsung determined the dishwasher was operational but there was a problem with the power supply. The electrician removed the dishwasher and found the plug had worked loose from the connection and the dishwasher was improperly attached to the cabinet and the power plug was no longer attached to the wall.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand that your overall installation experience can be disappointing.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best upgrade to dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe the best dishwasher ever. With previous our dishes would stink after wash and dry cycle. With this model the door opens when drying cycle begins….no smelly dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Dishwasher 39dBA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung Dishwasher. Cleans and dries very well!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived dented by installer. They did not know how long it would take to receive another so they installed the dented one. Worked great and a week later the new one arrived. Works great and its a cool dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my maytag dishwasher that was only a few years old. Replaced it with this Samsung. Love everything about this washer! Dishes are clean, dry and love the 3rd rack. Installers were great also.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. It does good job with cleaning but not with drying.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rajagopal! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic Samsung

  • Rated 1 out of 5 stars

    Very poor quality appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is very low quality, the plastic frame was cracked when I unboxed it. Once I got the dishwasher installed I got the LC code because it was leaking. I took it back out and found a leak from one of the pump hoses. While doing this I noticed broken spot weld and the noise deadening material was melting off the tub and falling onto the mechanical parts. It does not clean as well as the 9 year old Frigidaire it replaced, I sold it for $40, I wish I had kept it and never bought this Samsung Bespoke glass panel machine. It took a moth to finally get the glass panel delivered only to find that it does not fit properly, it bows out at the top which is am sure will catch lots of spills.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      A dishwasher displaying an error code may affect its cleaning performance, RichardF. Let us help!

      An LC error code means the dishwasher's leak sensor detects moisture or the water reflector is blocked (Waterwall models only). When this code occurs, the dishwasher will turn itself on and will not turn off. During this time, it will attempt to drain the water away. You may check the links below to troubleshoot.

      Samsung dishwasher is displaying an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Troubleshooting dishwasher error codes:
      https://www.youtube.com/watch?v=xCY2C3KzdRc

      When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure that you're doing everything right, using detergent and rinse aid as directed. I have provided a link below for more information.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      You may also check pages 21-25 of the user manual about loading the dishwasher, pages 47-48 for other solutions when the dishwasher does not clean well and pages 51-52 for information codes to learn more about what is occurring with your unit.
      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      For reference, below are the guides to learning the best way to load your dishwasher and improve its cleaning performance.
      https://www.samsung.com/us/support/answer/ANS00062443/
      https://www.youtube.com/watch?v=bajCw_H-njg

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145513923) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung