Customer Ratings & Reviews

Regretting buying this dishwasher and regretting that I bought it from Best Buy. We spent 1200 plus on this machine and extended warranty and it stopped working after less than 6 weeks! Waited a week plus for Geek Squad to come out and tech was unable to fix. He told me he could replace all of the electronics and the machine still might not work. He suggested getting Best Buy to bring a new machine. Multiple calls to Best Buy and lots of waiting on hold. Reps are nice and polite but no results so we have a thousand dollar piece of junk.

It is so quiet, you can hardly hear it is on! My family doesnt get mad at me now when I turn the dishwasher on when they are watching tv. It is great!

It's funny to see all these people who have reviewed this product within the first 4 months of owning it. Just wait. It will fail. My bottom rack water wall stopped working correctly 6 months ago. I have been fighting with Samsung the last week to either replace this or refund me. I paid $1300 total for this piece of junk and it failed just like every other Samsung appliance I have purchased. Their customer service is by far the absolute worst. They hire super nice people but their processes are completely useless. I had to fight to get them to send a repair tech on their dime. For $1300, this shouldn't break down after 8 months. The tech ran some diagnostics on his phone and told me not to use pods and to turn the heat up on my water heater. Samsung's website recommends pods. That's odd. He left saying nothing was wrong. I ran the dishwasher after buying new detergent and turning up the heat and sure enough, the bottom rack doesn't get clean. I even have video of me running the dishwasher with zone boost on and the bowls are dirty and greasy after 3 hours of washing. I asked for a second opinion. They are sending the exact same company out after three people told me they wouldn't on the phone. Shear and utter uselessness. Do not buy this dishwasher. It works great for a few months and then it will stop working. Get a Bosch. They're awesome and they last longer than 8 months.

I am unable to write a complete review because the uninstalled dishwasher is sitting in my kitchen. The installer brought a 6ft water supply hose and our setup requires a longer hose. Best buy doesn't sell a longer hose! I was told by the contracted installation and delivery person that I NEED TO BUY A LONGER HOSE AND AN EXTENSION FOR THE DRAIN HOSE, AND RESCHEDULE THE INSTALLATION! We are Totaltech members. I would expect that when we buy an appliance and schedule installation, nothing is required but our presence. And yet, here I sit with a new dishwasher in the kitchen, the old diseased one sitting in its original location, and the better part of the day wasted. Best Buy, you can do better.

Dishwasher is beautiful, and there is plenty of interior space for dishes. The top rack is a nice addition, too. However, some items that have dried on food do not clean completely, something that my previous dishwashers (Bosch and Kenmore), always did with no pre-rinsing required. Also, some items are not completely dry at the end of the cycle.

Works so good! Vetting comes out so shiny. Includes a self cleaning mode, I think anything you use to wash something needs one of those.

Best dishwasher I have ever owned. Very quiet..nice n clean dishes and dry, so makes easy to putting them away

Quiet, large capacity. Easy to use and has multiple of settings.

Awesome quiet dishwasher highly recommend. Can control over thru phone.

By far the most beautiful dishwasher I have ever owned .. inside and out . And so quiet . I can’t believe how quiet it is ! So many cool features ..excellent quality !

What a nice and quiet dishwasher. I love Samsung items. it does everything for you.

We do not realize the dishwasher is running! It’s so quiet! We are so glad we bought it. Worth every penny!

Very quiet. We've only had the dishwasher for a few months and no complaints so far. Looks awesome when installed, very happy with this purchase.

I LOVE THIS DISH WASHING MONSTER!!! I challenge it frequently with unrinsed, baked on, burnt on food particles left to dry out overnight. Follow the manufacturer instructions. Whammo! Dirt is gone. Looks brand new. And Samsung will take care of your purchase! Their warranty and customer service match the Geek Squads reputation for excellence

Cleans great.. I love that is pops open when its done then it dont get that smell from sitting closed.

Like that it automatically open to release steam. It sleek and it has a linear sprayer. The sound of the dishwasher is the lowest of them all

So quiet, my husband didn’t realize that I was using the dishwasher while he was enjoying his program on TV. Very pleased with our purchase!

Good product and easy to use. I use it everyday without any issues. I would recommend it

This dishwasher is extremely quiet. I've had to double check several times because i thought i hadn't turned it on.

I've had for a few months now and it is great - I may be sticking with Samsung for a long long time