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Customer reviews

Rating 4.3 out of 5 stars with 3541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note the product's exceptionally low noise level and excellent cleaning performance. They also appreciate its convenient third rack, user-friendly design, and large capacity. However, some customers express concerns regarding its reliability and the excessive cycle time. A few also find the product to be overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,541 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Quiet! Best dishwasher I have owned. The best feature is everything is dry when it’s done, even plastic.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Is it On?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new dishwasher is the quietest thing I have ever not heard. We can be sitting right next to it for meals and no one would ever guess it was running.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great amazing deal and great features hands down

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used this dishwasher a few times, but so far so good. It is so quiet that you hardly hear it. It gets the dishes exceptionally shiny clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      This is great to hear, seaside! Thank you for being the best part of Samsung! ^Lo Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems. I purchased this dishwasher in August 2022. Within just a few months, it was leaking water onto my hardwood floors. BestBuy tech came out, repaired it. All was good for another few months, but then the bottom bar came off and refused to stay on during cycles. Tech came out again, fixed it. Thank goodness for the Best Buy total tech program, as it was out of the one year warranty at that point. Fast forward to today, three months past the 2 year Best Buy warranty, and the bar breaks again. I had an appliance repair guy come out and he quoted me just under $500 to replace the part. I paid $800 for this dishwasher. He said he sees this a lot and did not recommend repairing it as it was likely to break again. No thank you. I’m just getting a new one. I promise I will never buy another Samsung dishwasher again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 2 years it still works but if you want clean dishes you must run a full cycle

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is gorgeous and super functional for us. Delivered without a scratch. Super quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this dishwasher. I was hesitant to replace my previous dishwasher because it worked so well, but it was getting old and didn’t match our new kitchen remodel. I was worried that this wouldn’t get my dishes dry enough because my previous dishwasher had a heated dry option whereas this only has the auto release feature. So far, it has worked perfectly. I usually run the dishwasher before bed and when I wake up the dishes are dried and ready to put away.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI MRC3! Thank you for your feedback. We are happy to hear that your dishwasher is meeting your expectations. Thank you for choosing Samsung.^Nic Samsung

  • Rated 1 out of 5 stars

    Rusted holes in Tub cause leak in first year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a Dishwasher LC code indicating a leak. I have had the dishwasher for 1 year and 2 months. Water on the floor in front of and underneath the dishwasher. Pulled out the dishwasher to find the source. Determined leak was coming from the Case Brake on the side of the dishwasher. When I looked at why it was leaking I saw holes and pitting in the Stainless steel tub where the Gasket makes contact with the tub. So in about a year the Stainless steel tub rusted through and the dishwasher is leaking through the rusted holes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      Thank you for sharing your experience with our dishwasher. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if you are experiencing an inconvenience with the leakage in your dishwasher. A dishwasher that is visibly leaking can be troublesome, and you may be unsure how to fix it. An installation issue, for instance, will require you to inspect the drain hose, water supply hose, and leveling legs if the leak is severe. On the other hand, if you are receiving the error codes LE or LC, it indicates that moisture is detected where it doesn't belong, even if a leak isn't visible or noticeable.

      Please be guided with this link for the troubleshooting steps needed to resolve your concern.
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/

      You may also want to review your warranty status by clicking on this link in case you will need a service for the issue.
      https://www.samsung.com/us/support/warranty/

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Stay safe,

      Reference Ticket Number: 1144358238

      ^Mila Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons why I purchased this is because of how quiet it is. Can only really hear it when it fills or empties. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    dishwasher

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dishwasher. this is the first dishwasher that i don't have to rinse everything first.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Dish Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sleek design of this dishwasher, definitely an update from my last dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far sooo good... still learning the different setting

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cleans and is perfectly quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dishwasher because we wanted a quiet dishwasher and it is quiet. The Best Buy pick up experience was fast and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An interesting upgrade?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dishwasher. It was a real pain to install. My house was not built for a machine quite like this one. It kind of dries dishes. Its just real slow. Manual suggests using rinse aid. Product is nice overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Wait to use it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time and the guys. I want to say the guys, Mike and Rolland were GREAT! They had deliver the previous 3 items before the dishwasher. They explained everything about the appliances. I do have to say they mentioned their boss wanted them to use these new straps that go around their necks and honestly, they had red marks on their necks could not turn to see where they were going and I felt bad for them. I hope the management may re-evaluate how uncomfortable they can be and do more harm to the necks than anything.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was a great choice. So quite!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    good features but capacity seems smaller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet. sometimes the dishes do not dry well during the normal cycle

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey kevina! I have this link (https://bit.ly/2LEpsqR) with some tips on how to get the best drying capacity out of your dishwasher. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is great! Cleans clothes perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely quiet! At 39 dBA you never hear it running. 3rd rack is great for large cooking utensils.

    I would recommend this to a friend