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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 3,534 reviews
  • Rated 4 out of 5 stars

    U6 Code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give it a 5 ⭐️ Review, unfortunately it keeps putting out a U6 Code every time we do laundry. Otherwise it is a Great top loader washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs fine so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a couple of weeks. So far it seems to run well. Wish it had a permanent press option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 3rd rack, which is nice for knives and utensils. It is super quiet and I like the feature that tell you how long it will take til load is finished. The door automatically opens when load is finished, which is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Any good. You be the judge.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife lets me comment about computers. She is in charge of kitchen appliances. That being said, she says she does not loke the Bosch. We bought it because the Sales Manager said it was his best seller.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MelB! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is quiet and washes dishes efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet it is. Does a good job with our dishes as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Quiet Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet machine and open door after finish. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works very quietly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, functional, and you would need a stethoscope to hear it work.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    To small, would not buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t love this dishwasher. The space between the bottom rack and the top rack is very small, a normal size plate has to be leaned over or the blade will hit. It is very quiet, but I works prefer a deeper bottom rack, I can’t even put pots in the bottom rack because there’s no room.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TonyaC, we want to ensure you have the best experience with your dishwasher. Let us assist you with this.

      You can utilize the lower rack of your dishwasher by folding down the tines in the Zone Booster area to accommodate larger items, such as pots and pans.

      Additionally, you can adjust the angle of the tines in the Upper rack to three different positions to match the size and shape of your dishes. Furthermore, the height of both the upper and lower racks can be adjusted to best fit your needs.

      Please see page 15 under the "Angle of the plate supports" page 15 in the "Height adjustment" and page section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146675462) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung's best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit i recommend Easy to operate Save energy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer/Dryer Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, very nice design. Easy to use and does exactly what we need it to. I really like that it is not bulky and absolutely love the color. Has a cute little song it plays when it’s done to let you know it’s done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product I ever bought.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret to inform you that this purchase ranks as the most disappointing experience I've ever had with a product. Being a loyal customer of Samsung, I held high expectations, but this particular item has fallen drastically short. Initially, the installation appeared successful, and the product functioned correctly for the first month. However, it soon began to leak, causing extensive water damage to my brand-new kitchen furniture—a distressing outcome. Upon contacting Best Buy for a potential inspection or exchange, I was met with a discouraging response, citing that my request fell outside their 30-day exchange policy. Subsequently, they insisted on visiting my home three times before even considering an exchange, a process that felt like a deliberate strategy to mislead and delay resolution. Despite promises of an exchange, the outcome was a series of unnecessary repairs—four different components were replaced, none of which were faulty. To add insult to injury, it was later suggested by Samsung that the root cause was an issue not disclosed at the point of sale: the floor needed to be leveled to prevent leakage. This critical information was absent from all promotional and instructional material provided. My dealings with Best Buy's repair service have been frustratingly inefficient and unprofessional. On one occasion, a technician, admitting there was little he could do further for the appliance, opted not to attend the scheduled repair, showcasing a lack of professionalism and regard for customer satisfaction. Based on this ordeal, I strongly advise against purchasing this dishwasher and dealing with Best Buy's repair services. Their approach has been nothing short of exasperating, and their inability to offer a satisfactory resolution is unacceptable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We care about the dishwasher's betterment, JoeG. Let's help you with your dishwasher.

      Here are steps to rectify your concerns should your dishwasher leak. For tips, please click the link and hyperlink.

      The dishwasher is visibly leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147026849, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only thing I don't like is the middle rack is kinda awkward. The 3rd rack is amazing though and more than makes up for it. Also don't like that you can't use affresh to clean it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Super quiet and looks great. Lovethe color.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Stephanie! We appreciate you taking the time to share your feedback. Thank you for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and works great. Perfectly flush with cabinets and countertops.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this dishwasher is exactly what I was looking for. performing well , very quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dreams to come true! We are so excited that this dishwasher is the perfect addition to your home. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great quality and performance washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an excellent washer. Quality and performance meeting expectations, with extra large tub but still able to handle cleaning everything given it so far. Samsung never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved setting, easy to use. Easy to clean. Liked appearance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good. dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was timely and well done. So far the dishwasher runs well. The plastic dividers to hold plates on the bottom shelf have already bent. That is why the 4 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always had the latest products at the best prices we love all our new appliances for our kitchen and laundry room Best Buy team definitely help us find exactly what met our needs for our new home

    I would recommend this to a friend