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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,536 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can't hear it running. no heat drying is effcent

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Is this thing on?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quietest dishwasher I've ever heard, or didn't hear.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    What a load of rubbish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could put minus points on this machine I would. First of all the interior is really cheap nasty plastic. Secondly it doesn't wash properly. Especially plastic. Even if you put it on the hottest setting. It also leaked several times and damaged the floor. It is possible that I have a faulty machine or it was installed badly because it comes so highly rated. Quite possibly I just got a dud. It's a shame because it is super quiet and looks nice too. But cheap and nasty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Making sure you have a reliable dishwasher is important in keeping the dishes in your household clean, ElissaC. Let's get the information you need to address your concern with the unit.

      The links below will give you advice on what to check when you have a visible leak and how to fix it easily and quickly. Get more information about getting clean dishes after every cycle by checking the hyperlinks and selecting the scenario that best fits your situation.

      Dishes are not clean after dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      Samsung dishwasher is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146907058) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Rated 4 out of 5 stars

    Samsung Smart Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good machine. I recommend it highly

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Dryer By Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, nice look, and works as it should. Very pleased with this purchase. I highly recommend this dryer and anything Samsung in general. A++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine excellent....! Delivery service horrible broke my bifold doors I was given a claim number and the insurance provider never follows up or returns calls (Sedgwick)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer worked great. But i am already having trouble with it over heating. I have to wait a week for a technician to come out for a repair. The dryer turns on but will not spin. I am not if I would recommend this item, due to having problems within a month of purchasing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    OK. Could clean better. wish it had air drying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meh.... indeed it is very quiet and auto open is great, and good to see the time remaining on the front. However two major gaps: a) it has not impressed us (yet) with how clean it gets dishes and b) there is no option to air dry only (no heated drying) which is an important eco option in many other dishwashers. Unclear if we end up returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    You won’t even know that it’s ON!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dishwasher! Doesn’t make any sound! Just load the dishes and forget about them! They come sparkling clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised with this washer. Never had a samsung, easier to use than I expected with a smart washer. After reading the manual all is great. Saves water and electricity, and water levels are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely quiet. the quietness to the cycles is astounding compared to the Samsung we had prior. only wish is it held more dishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new linear wash system is Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the dishwasher until we purchased this one. The new linear wash system gets even the dirtiest dishes clean. Even using the short wash cycle. The self venting door helps the drying process, leaving your glasses spotless and allows you to unload the dishwasher sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have ever made-- Highly recommended...

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not A Great Dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly awful dishwasher. It gives off a musty humid smell when you haven't run it for a day or so. Also, knives can sometimes come out with rust marks. I have had other dishwashers and this never happened. The door doesn't stay flat unless the bottom rack is partially filled with dishes. Sorry I bought this dishwasher. It is quiet.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,



      Thank you for sending your review. We sincerely apologize for the inconvenience this has caused you, as your Samsung Dishwasher creates a musty humid odor, knives come out with rust marks, and the door doesn't stay flat when loading dishes. This is not the experience we want you to have. Please know that we appreciate all feedback that helps us understand how to improve our products.


      Kindly click this link for information on why your Samsung Dishwasher Stinks or has a Musty, Mildew Smell:
      https://www.samsung.com/us/support/troubleshooting/TSG01001923/

      Deep Clean your Samsung Dishwasher:
      https://www.samsung.com/us/support/answer/ANS00076793/

      Here is a link to the User's Manual for information about maintaining your Samsung Dishwasher on Pages 41-44.
      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf


      In case of repairs will be needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA

      One (1) year parts and labor

      Five (5) years Linear Motion Parts*, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only)

      Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder Rail (Front Up, Front Low)

      Should you need assistance, you may reach us via the following for immediate support:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144766092

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 3 out of 5 stars

    A few cons for me

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i really like this machine. Just a couple of things im not a fan of. First and foremost if u happen to be short like me, plan on keeping a step stool nearby. Its super deep and i cant come close to reaching the bottom. Problem #2 i cant add extra clothing i forgot by just opening the top

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Leaked all over the floor and caused $$$ damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has leaked off and on sine we bought it. Replaced the seal, the leak shut off sensor and recently it leaked (while off and not running) while out of town and cause a lot of water damage.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working dishwasher in your home, ESam123. Let's get this taken care of.

      Please refer to the resources below to rectify your leaking dishwasher. Please click the link and the hyperlinks for tips.

      The dishwasher is visibly leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149923746, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Delivery Men

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this a 5 star because of the two delivery men. They were respectful and kind.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity is fantastic. Top load for the win. Cleans clothes thoroughly and has cut down on the time it takes me to do laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dishwasher with great features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this dishwasher for about a month. So far it is living up to its claims. I like that it is connected so you can control it and check the operation from anywhere. I love that it opens the door after running to allow things to dry properly. Very nice product .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Would not recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher looks nice and is very quiet. Unfortunately, this is the worst dishwasher I’ve ever used. No matter how frequently I clean it, it smells. Regardless of the type of detergent I use or the cycle I choose, the performance is sub-par. Dishes have come out moldy on more than one occasion. Dishes are dripping wet when the cycle is complete. The racks are spaced oddly, making it difficult to fit dishes on all racks at one time. If I lower the top rack so that small bowls and drinking glasses fit, plates will not fit on the bottom rack. Absolutely a ridiculous dishwasher. I will be replacing it as soon as I can reasonably afford to do so. I regret purchasing this dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! Thank you for taking the time to leave your feedback. I understand that you have a hard time getting your unit to start and your unit had mold and odor. Please know that we apologize for the inconvenience and we would like to help. Below I have provided two links to help rectify your concern.
      (https://www.samsung.com/us/support/troubleshooting/TSG01000965/) and mold concerns (https://www.samsung.com/us/support/troubleshooting/TSG01001923/).

      You also stated that your dishes are wet. This link (https://www.samsung.com/us/support/troubleshooting/TSG01001910/) will provide some helpful troubleshooting steps to help get the best drying performance out of your unit.
      I hope that you find this information helpful
      Thank you for being the best part of Samsung. ^Nic Samsung