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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,534 reviews
  • Rated 5 out of 5 stars

    New dishwasher troubleshooting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repairmen were awesome handled everything very professionally and gentlemen like 5 stars on the repair dept in roseville absolutely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Would not recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher looks nice and is very quiet. Unfortunately, this is the worst dishwasher I’ve ever used. No matter how frequently I clean it, it smells. Regardless of the type of detergent I use or the cycle I choose, the performance is sub-par. Dishes have come out moldy on more than one occasion. Dishes are dripping wet when the cycle is complete. The racks are spaced oddly, making it difficult to fit dishes on all racks at one time. If I lower the top rack so that small bowls and drinking glasses fit, plates will not fit on the bottom rack. Absolutely a ridiculous dishwasher. I will be replacing it as soon as I can reasonably afford to do so. I regret purchasing this dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! Thank you for taking the time to leave your feedback. I understand that you have a hard time getting your unit to start and your unit had mold and odor. Please know that we apologize for the inconvenience and we would like to help. Below I have provided two links to help rectify your concern.
      (https://www.samsung.com/us/support/troubleshooting/TSG01000965/) and mold concerns (https://www.samsung.com/us/support/troubleshooting/TSG01001923/).

      You also stated that your dishes are wet. This link (https://www.samsung.com/us/support/troubleshooting/TSG01001910/) will provide some helpful troubleshooting steps to help get the best drying performance out of your unit.
      I hope that you find this information helpful
      Thank you for being the best part of Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Cannot believe how quiet it is!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow its amazing! I had a hard time spending this much for a dishwasher but it was time to get a high end set. WOW I didnt think the sound control would be a big deal. I literally have to put my ear to the door to hear if its even running. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys who delivered the dishwasher had the best customer service attitude. Excellent problem solvers when faced with fitting issues, which they figured out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and installation service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regrettably the Samsung we ordered last November leaked, but the Best Buy team of Paul Vallade and Kwamane Speights were fantastic getting a replacement ordered and installed. We actually like the new one better than the original one (not including the leak). This one is perfect!!! Thanks, Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Does not dry!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst Dishwasher I've ever had! Had I known that it would not dry the dishes I would've just kept my old one! I thought this would be an upgrade. It looks beautiful, costed a lot more, and it seems to clean very well. However, the standing water that sits on the dishes makes a mess and makes me uncomfortable. Like you can't turn on the Dishwasher and leave for the day. If so, you will come back to wet dishes, and I mean very wet!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know how much peace of mind the dishwasher can bring to a household, ToryJ. Let's get the information you need to keep the dishes dry.

      The link below will help you ensure your dishes are dry and get the best results after every cycle. Learn more by checking the hyperlinks.

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146858084) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is wonderful,easy to use ,drum is huge ,can wash comforters,heavy blankets with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    diswasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was an excellent choice for a replacement.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Broke twice in the same month

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for two years after it broke three times. The last two times it broke it was within the month of each repair under warranty. We cook daily so it was a huge inconvenience. We getting a replacement with another brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EdgarA,

      We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146305528) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my dishwasher about a month ago been working great until a week ago when it decided to have issues with the soap tray.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washer - Excellent Selection for our home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our laundry room. It's beautiful, quiet, and washes the clothes quick and easy to use. Love love love this washer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAMSUNG LINEAR WASH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't dry or clean too well unless using high heat

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big capacity and good clean washing. Would recomend buying this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher that looks good, only issue I have is that the door doesn’t open as far as it should to vent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price Great Dishwasher

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy deliver and Installed on 15 April 2022 it’s been 1 year 3 months and is working just fine cleans perfect. Written on 15 July 2023. Terry W

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing service great return policy is surprisingly fantastic compare to other stores

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Space full and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, has great capacity and is extremely quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it a couple of times since it got installed and not excited about it yet. The dishes are soaking wet when it’s finished. I haven’t added rinse aid yet so I’m hoping that will make the difference. Also, the interior seems smaller and seems to hold less dishes, etc. than my last one. I don’t know if I’m imagining this or if I just didn’t do my homework. I can live with that but if my dishes don’t dry, that is something I will be unhappy about! Fingers crossed!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jules, I know how frustrating it can be when results and expectations do not meet. We are here to help. Most Samsung dishwasher use condensing dry technology. I am including a link to a guide to assist you with getting the best drying performance (https://bit.ly/3m2Q0FY). If you need further assistance, please feel free to reach out to us on Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. When you contact us please be sure to include ticket number (1143134598) to help us pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Totally satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just got installed last night, haven’t washed dishes in it yet but installer ran it to be sure it was running good, I didn’t know it was running, so very quiet and fabulous, I will be doing dishes tonight so we’ll see

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Agnes! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic Samsung

  • Rated 4 out of 5 stars

    Super quiet dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased about a month ago and so far has been great! Amazingly quiet. Top third rack is so great...had no idea what we were missing by not having that before now

    I would recommend this to a friend