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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,534 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasjer is just perfect in size and color. The performance is really good and love the chime at the end of the wash

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Rusting racks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet but poor quality racks, both middle and lower racks are usting already less than 1 year later. For a $1000+ dishwasher, it's pretty bad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced an old front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I have only had it a week but so far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Black Stainless Peeling! Buyer’s Remorse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we moved, I was so excited to have all new matching appliances. My Samsung microwave, fridge, stove, and dishwasher were bought together; all appliances EXCEPT the dishwasher have held up fine. We installed our appliances when our house was finished; less than 5 months later, the finish is peeling and fine scratches are showing! Mind you, we are extremely careful. Our $400 Whirlpool resisted toddlers and pets; showed zero signs of use after ten years, meanwhile, the RIDICULOUSLY expensive Samsung dishwasher can’t hold up it’s finish after a few short months (even with cautious treatment). I had friends tell me to steer clear, but I had my heart on the black stainless Samsung appliances. Huge mistake! I’m very regretful of splurging on this dishwasher.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quiet when it works properly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three stars at because it has already given me an LC code twice. Techs could not find where the water was coming from and suggested i call Samsung directly to address if it leaks again. I've read and seen on Youtube that this is very common. Cannot recommend atm due to LC code.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day,

      Let us extend our help by providing the details you need for the information code your dishwasher is getting.

      Suppose your dishwasher is getting an LC/LE information code. It means that your unit's leak sensor detects moisture, or it could be a blocked water reflector. Please see the link for more details.

      Samsung dishwasher is displaying an error code (See LC, LE):
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145961279) to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    dish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice dishwasher but the bottom rack is a little flimsy and it was difficult to hook up The dishwasher

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with its abilities and size. very quiet and signs a long enough song at the end of the cycle that i actually hear it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washer. It's big inside, and I like the trays built inside for the soap and fabric softner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dishes don't clean well and come out super wet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dishwasher a week ago, and I absolutely love the sleek look and features of it. However, that's where it ends for me because as excited as I was to replace my old dishwasher that has a bad pump, this dishwasher was a total letdown for me. It doesn't clean very well even with the heavy option selected, boost settings, hi temp, and sanitize options all set. I have experimented with rinse aid settings ranging from the default setting of F4, scaling it back to F1 and raising it all the way up to F6, which is the highest setting. My dishes always come out super wet even after waiting for an hour after the cycle completes with the auto door opener on. I've tried the most expensive pods, detergent booster, liquid detergent, and powder detergent with no good results at all in all of the settings I've tried. I really wanted to like this dishwasher because it matches my samsung fridge, but my old Kitchenaid was way better with washing and drying the dishes. I had high expectations for this to be equal or even better since it connects to the Smart Things app, but it's nowhere near close to the same performance. I'll be returning this either for a full refund or an exchange for a different brand, hoping to have a much better experience and better results.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We understand how the dishwasher's efficiency affected your washing experience. Let's boost how it performs.

      Below are troubleshooting guidelines to rectify and elevate the dishwasher's drying and cleaning performance. Learn more by visiting the hyperlinks for further help.

      The dishwasher cycle ends before the dishes are clean:
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      The Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Should you require assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147531406, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Loooove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a mom of 4 this is the best dishwasher I've had so far!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features of this dishwasher I just wish the kick plate on the bottom was stainless steel like the rest of the dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! They are quiet when operating, easy to use and don't take up a whole lot of room in my opinion!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher works well, service at the store was great, installation was horrible

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but trouble with this washer since delivery. It has been 4 weeks since delivery and I still can’t use it. It only lets one water temperature of water into the washer. Best Buy has been here to my house 3 times to fix. Now they are replacing it. I’ve been inconvenienced for 3 Saturdays waiting the 4 hour window.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We understand that your experience has been less than ideal, and we appreciate your patience in waiting for the replacement.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my dishwasher. It works perfectly and I love the features that are available for it also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like everything but water leaks.. has to replace to new one and bestbuy did really good customer care that make me feel much better..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it use it daily. it goes so well with the rest of my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upper Street

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic teamwork from both stores. We really appreciate

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is not only nice looking it is also very efficient, quiet and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. No wait time. Washer is so quite I have gone in and looked to make sure working. Clothes very clean!!

    I would recommend this to a friend