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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,534 reviews
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and works well Would definately recommend

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Unrepairable and only used for 14 months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it 2/22 and didn't install until 2/23. The warranty ran out 2/24 and in 6/24 it started giving me an error S5. Total Tech/geek squad tried replacing every part, including the motherboard and nothing worked...meaning it is unrepairable. I will not buy this again and do not recommend it. If you do purchase it make sure you get extended warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      The dishwasher plays a significant role in keeping your household clean, IvetteR. Let's get the necessary information to address any error code you might encounter with the unit.

      The link below will help you identify the error code and how to address it quickly and easily. Please select the error code showing in your dishwasher.

      Samsung dishwasher is displaying an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Should you need more assistance with the range, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147462654) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Look and quality!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with all the new tech in this device. Best part is when the door opens automatically to help dry dishes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and efficient washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working like a well oiled machine! Satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this dishwasher for a few months now and have no complaints. The auto release is great, dishes always dry in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung- amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung dishwasher, color is amazing Very quite n efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dishwasher. This was a replacement for another Samsung machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Terrible installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is great. Very quiet and cleans well. The installation was the WORST customer experience in my life. So bad that it will probably keep us from every shopping at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can see how the machine washes with the clear lid feature. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works well and is super quiet! Very happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, very good! I was impressed by the recommendation by our salesperson and the installation. Period, the end!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The silverware drawer makes so much more sense and gives so much more space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works perfect. I spent a lot of time looking for the perfect washer. Took a little while to arrive but that’s irrelevant.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Samsung diswasher model DW80R9950US

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dishwasher in December of 2022 and enjoyed 10 months of dependable and quiet performance. However, after these months the upper spray arm broke. A plastic part that clips the arm onto the middle rack became stretched causing the arm to fall down into the dishwasher with every use. The Geek Squad installed a replacement arm that broke, again, in less than a day. I tried to use the one-year warranty with Samsung, but my dealings with Samsung have been a disaster. Today I spent 20 minutes on the phone with an agent to generate a repair ticket, but the links that the agent sent don't work. First, a page reported that my machine was out of warranty (I previously provided Samsung with a copy of the Best Buy receipt), then a page listed the wrong symptom and provided no way for me to explain or confirm the problem, and then the next page wanted me to pay $365 for service. I followed up with the agent who sent me another link that was no more helpful. I sent additional texts, but they have not been answered. Between the unsuccessful attempt by Best Buy's Geek Squad (with a repair person who was completely unfamiliar with this model) and the spectacular indifference or antipathy that Samsung has towards its customers, I very much regret this purchase. Do NOT buy this dishwasher (I think that the design of the spray arm is faulty) and be very wary of Samsung. If you think you ever will need product support, do NOT buy a Samsung product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is spacious and does a great job! A lot of settings and it looks great. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality washer without too mant annoying bells ans whistles. Gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it for about a month now and it's doing great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice service washing machine has worked amazing i've finally found a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Would definitely purchase this dishwasher again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean dishes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and in very good condition. Lucas is amazing. Knows his stuff and willing to go out of his way to do whatever it takes to make things happen. In fact all the guys that work there are great.

    I would recommend this to a friend