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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,534 reviews
  • Rated 1 out of 5 stars

    Junk. Quality issues. Geek Squad horrific, too.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrific appliance! 7 months into the manufacturer warranty, it kept throwing codes. Samsung REFUSED to help us under warranty. Thankfully we purchased an extended warranty. It took Geek Squad 2 1/2 months, 11 visits, and 7 parts to fix this machine including big ticket items like the motor, cable harness, and printed circuit board. To top it off, Geek Squad damaged the front of the Dishwasher during repair and I had to wait longer to get that replaced. During the process, I filed 4 escalations and not a single manager or division decision-maker would call us. Customer service is a nightmare because they are secretaries and only take messages and set appointments. This was a 3 Samsung appliance purchase and we've had repair issues with every item. Not only will we never purchase Samsung again, we will also not patronize Best Buy. We were treated so poorly and not a single person cared. Going 2 1/2 months without an appliance is absolutely NOT acceptable. This was an expensive dishwasher and that didn't matter either.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love hearing from you! Thank you for leaving a review, DarinC.

      We appreciate all the observations that you've shared. It is very helpful for us to improve our products and services.

      We like to inquire further about your concern with your appliance.

      If you could please reach out to us directly on the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145146342), which will help our team pull up your information.

      Thank you for choosing Samsung and have a great day!

      ^Rainly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine thus far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this feature on it yet, but I think it’s amazingly cool and a brilliant feature to have and I’m referring to the fact that it has a faucet in it in a sense where you could almost use it like a slop sink I would’ve never thought of that to put that in. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and totally worth it. The wash by hand feature works great too

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when the machine is operational. After 4 months of use, running it once per week, machine stopped working, error code PC. After almost 8 weeks of waiting for diagnostics and parts, the machine was not able to be repaired so it was replaced. New machine worked great for 3 months (running once per week), then stopped. Error code PC. Waiting on repair again. I would not recommend purchasing this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      A dishwasher displaying an error code may sometimes cause a delay in cleaning the dishes, LauraS. Let us help with your Samsung appliance.

      We recommend checking the links below for troubleshooting steps to try with the dishwasher error code.
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/
      https://www.youtube.com/watch?v=xCY2C3KzdRc

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145195901) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Runs quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no issues with our new Samsung Dishwasher and it's very quiet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer and the door automatically opening to help with drying has been amazing. My only complaint, and it is a major complaint, is the top rack for the utensils. It has a propeller mechanism above the rack that dispenses water. The propeller is so low that, at times, it hits the top rack as you are trying to close it. I actually have to reach my arm in there and asjust the propeller so that I can close the rack. The propeller is so low that it also hits the utensils and keeps it from spinning. Because of this,, the utensils on the top rack do not get cleaned properly relegating it to being useless. I purchased this dishwasher based on its reviews and that issue has never come up. If I had known this top rack was basically unusable, I would have gone with a different dishwasher. We used the top utensil rack often with our previous dishwasher so it was important to us.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I Thank you for your new purchase of our Dishwasher. I have some helpful information for you to get the best performance from your dishwasher with ways to load the dishwasher. See link below:
      https://www.samsung.com/us/support/answer/ANS00062443/
      Thank you for choosing. ^Brad Samsung

  • Rated 3 out of 5 stars

    Bottom washer issues.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good machine, but I had 2 problems with the bottom washer. The first time the water disposal fell from its position and the next time it simply stopped working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole kitchen is now Samsung and I love it!! Quality appliances with convenient bells and whistles to make my kitchen my cooking/baking oasis!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quiet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dishwasher. Had it for 6 months with no issues. Super quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking, great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher - so many nice features my old one didn't have. I especially like the fact the door pops open a bit when the dish cycle is totally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet wash very well alittle long but good, was unable to connect to my phone but my son has control of the dishwasher, so im all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Mike

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and price. Good Financing Good selection

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product! Would buy again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this dishwasher! We were looking one b/c ours died. It is so quiet. Sometimes have to make sure running. I love it. We have a Samsung Fridge & washer And dryer and plan on buying a Samsung Stove, soon as well. Never had any issues with any of them. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door opens on its own before it is dry leaving dishes wet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer set. It is very quiet and works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing and drying machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best services and delivery. Help set up those services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the dishwasher to complete our kitchen with the other matching pieces we purchased. So quiet we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher! You can connect it to your Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer I have bought in a long time. Waited a long time to get it because of back orders.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality products and quality installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality products and quality installation. Quick shipping and 2 years no interest.

    I would recommend this to a friend