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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 3,534 reviews
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Made it 18 months before it broke

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for 1.5 years now is throwing a LC code so already has issues. It’s a shame you can’t buy something this expensive and expect it to work long term.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      We're here to help with what you are experiencing with your dishwasher. We recommend following these helpful details below.

      If you receive the error codes LE or LC, moisture is detected where it doesn't belong, even if a leak isn't visible or noticeable. Learn more from these details.

      Samsung dishwasher is displaying an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Samsung dishwasher is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-displays-a-leakage-error-code

      You may also watch our youtube video about "Troubleshooting dishwasher error codes":
      https://www.youtube.com/watch?v=xCY2C3KzdRc

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145308776, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit !! We love it , very quiet , over all excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t ever buy this washer or any other Samsung wa

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for 2 years it was delivered damaged and I didn’t know until I called in for repair because it wasn’t working properly. Bestbuy should have replaced it instead they just ordered the part and fixed it. Then it started pausing mid cycle and it smells as if something is burning inside . Bestbuy came again and replaced the computer it continued with the same problem happening occasionally. But now 2 years later it is continuously stops mid cycle and smells as if something is burning inside and also now it puts what looks like black mud all over clothes and I have to rewash constantly and waste detergent and softener . I will never purchase a Samsung washer again 2 years it should be working perfectly

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Knowing the condition of the washer must've been disappointing. Let's help you, JuanV.

      If the appliance emits a burning smell or smoke, unplug the power plug immediately and contact your nearest service center. Failing to do so may result in electric shock or fire.

      When your washer stops mid-cycle, you can easily troubleshoot its performance by following the simple steps from the link below. There are recommended embedded links included; kindly visit them.

      The Samsung washing machine spins poorly:
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      This additional link will help rectify the washer's cleaning efficiency. We highly recommend visiting the hyperlinks.

      The clothes are not clean after washing in Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147556831, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Very easy to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly. The delivery team was excellent and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the bottom rack had more versatility, overall, love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine will definitely purchase again Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Samsung 4.4 cu ft agitator washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time.old machine was removed and new machine was installed with new hose’s.no leaks and washer performs great.no problems. Great price on washer from Best Buy was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insanely Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned several quiet dishwashers and this one by far beats all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs up opens to self dry after heat dry and no prep before wash

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience. Broken within 2 months of lightly use. Fixed, then broken again but now out of warranty! Have to purchase a replacement. Ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old washed, great replacement. Nice color

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    THIS SUCKS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked for 3 days!!! It took a week for a "repair" person who did NOT show up on the scheduled day, but called the following day when I was on my way out of state! My son met them and they couldn't get it to work either so he said he would put in for a replacement. TWO weeks have now passed and I don't even see a replacement order in the system!!! AND now it's too late to return it!!! I am NEVER buying from here again unless they can make this right before I leave again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dishwasher Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is amazing. You don't even know it's on it is so quiet. Good quality racks. Very pleased with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our small family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for our family - fits the space and is not too techincal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh Average dishwasher

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I like features, outside design and how quiet it is however it does not have enough parts on the lower rack to hold large load of dishes. It’s also horrible at drying plastics and does not have a long dry time. Definitely could be better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us, AADLG. ^Lo Samsung

  • Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dishwasher very happy with the employees but not with the delivery company

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it!! Fast, efficient, and quiet

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not good! Dont buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to be serviced twice in the first year. The bottom "power wall" breaks easily making it not clean the bottom rack at all and teeth on top rack also break easily

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Yelper2020,

      Thank you for your insight about our Samsung dishwasher, We apologize for the unpleasant experience. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.

      To better assist you on this feel free to reach out to us with any further questions regarding your Samsung products.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, give them this number (1144824899) and it will help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 4 out of 5 stars

    NikkiP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, washed good, I like this was better than old Samsung that detected your water level with this one you can add more water needed to wash better and has an agitator. Overall good washer

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jahan, I want to say congratulations on your new Samsung Washer and appreciate you taking the time to share your feedback. We are glad to see that you are pleased with our newer design. We want to send you a great big welcome and thank you for choosing Samsung for your family's home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wonderful experience. Came on time no issues. Tun and clean great

    I would recommend this to a friend