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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,534 reviews
  • Rated 3 out of 5 stars

    Soap dispenser stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for 2 years mow but the automatic soap dispenser stopped working at 18 months. Have not gotten it repaired yet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of having a working dishwasher, McGyver. Let us help with your appliance.

      Putting the correct amount of detergent in the dispenser, increasing the water temperature, and checking for obstructions may resolve the issue of the dishwasher not dispensing.

      Detergent does not dispense or dissolve in Samsung dishwasher:
      https://www.samsung.com/us/support/troubleshooting/TSG01000970/

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145351895) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 1 out of 5 stars

    HUGE MISTAKE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this at all. Barely lasted a year. Read the reviews from other stores on this product. Dishwasher leaked all over my floor and never really cleaned the dishes. The service from Samsung is horrible. Did nothing to help and blamed the dishwasher leaking on the install. It was installed by a Top notch plumber and this product seems to have this issue all the time. Maybe everyone is just installing them incorrectly, or maybe the product is inferior. I have been a life long Samsung enthusiast but after this and after seeing how terrible the service is I'll be buying a different name brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to inspire you to enjoy washing the dishes, Dyson. Let's go ahead and help you with your dishwasher.

      We suggest referring to the resources below for guidance on addressing a leaking dishwasher while not cleaning the dishes.

      The dishwasher is visibly leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Food particles on dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147037890, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dishwasher I’ve ever owned. My husband and I are house flippers and this is the best look and use we’ve experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great and Very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer so far. It does open itself at the end of the cycle which is weird to get used too, but it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read the manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has many settings. Recommend reading the owner's manual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product met all my expectations at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job like it's supposed to. Better than my old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm shore when I do use it it's going to work just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. excellent delivery and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer at affordable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Fast delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use, love it already. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher! Ultra quite! Liked it so much I am buying another one for the new house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dishwasher ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher ever. It does everything but load itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected so far....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected so far. Getting great results with the express wash and without the need for a rinse aid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it its a grate washer. The service was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Very pleased. Delivery and installation crew did a great job and was very cautious and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Automatic Door opening

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this dishwasher can automatically open the door (about 2") to let the dishes dry faster. It's been a great dishwasher!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that the features of this dishwasher are a fantastic fit for you and your home. Thank you for the 5 stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Samsung dishwaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but I'm not surprise, it's a Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the agitator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great so far, works well, I love that it's so much quieter than the old one. I really like the agitator, my granddaughter has the one without it and her clothes are always all twisted around each other, not so with the agitator.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pick something else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is terrible. The water sprayer falls off every time you pull out the top drawer. It's gotten crazy loud after just a few wash cycles. Samsung pretends to care, but the service center they use is terrible. They did not show up after giving me an appointment window of 9 hours. A phone call would've been cool. I hate this thing and the whole experience with my whole heart.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Having a functional dishwasher is what we need for doing our dishes, and we understand that AmandaG. Let us help you with the appliance.

      Generally, the Samsung dishwasher is quiet and if it makes a loud noise it can be fixed with a little effort.

      Samsung dishwasher is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01002056/

      Normal dishwasher sounds and their meanings:
      https://www.youtube.com/watch?v=UCU1FVp06MQ

      See page 50.
      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      To better assist you with the Samsung dishwasher's water spray, it would be best to reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145355257) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung