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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,534 reviews
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. It was a definite needed upgrade in our kitchen and its been wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dishwasher, matches my other black stainless steel Samsung appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and patient sales associate. Dishwasher excellent (4 loads so far)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    black washer. wish you had the white one that day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. After the mess with that Maytag disaster of a washer we had before, I am trying to stay hopeful. We will see. I am not sure what you want me to say. Time will be the factor on whether my husband and I are pleased with this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dish washer. It’s very quiet and gets job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher I’ve ever owned. Clean and usually dry after every wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gus Jr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but not sure when it is started after pushing start button.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GusJr! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks on my kitchen all my friend went crazy went they see it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Pedrovs69! We appreciate your feedback, continued support and choosing Samsung! ^Nic Samsung

  • Rated 5 out of 5 stars

    Best dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have never had such a great dishwasher. Good space! You can modify the racks as you stack your dishes! Love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that this dishwasher has been such a welcomed addition to your household. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Silent machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs perfectly and Kenneth Nieves was very efficient in installing it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dishwasher dud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes our dishes are dry when wash is complete , and sometimes not. Not impressed at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We want you to find pleasure in washing dishes. We would love to help you with your dishwasher.

      Suppose your dishwasher is not drying your dishes. Please click the links below, Hover your mouse over the hyperlinks, and watch the instructional video for tips.

      The Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146551965, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced builder grade dishwasher - very happy with new dishwasher. What a big difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect products and so nice, simply used, high quality from Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is wonderful! Huge capacity and I love the delay timer! I use it at bedtime a lot. The phone app is nothing but junk so don’t even consider this when buying this washer.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    IF I COULD DO IT ALL OVER AGAIN I WOULD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product from Samsung. It does not dry your dishes, for this price you would think it would most definitely dry your dishes. We spent almost $8000.00 on ALL Samsung products for our kitchen as well as the samsung flex washer and dryer, If I could go back and do it all over again, I would choose a different brand. It would not of been SAMSUNG

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! I understand that you are not happy with your dishwasher as it is not drying as it should. We apologize for the inconvenience you have experienced with wet dishes. Below is a link that will help rectify your concern.
      (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)

      If you need further assistance, contact our support team via any of the following using ticket number: 1143619470
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dish washer, but it only air drys... not use to this...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MrsCorona,

      Thank you for sharing your thoughts on your dishwasher. This model's door automatically opens to circulate air and improve drying performance. Rest assured that we are working to improve our products and services with the help of your reviews.

      Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Touch panel went bad do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in 2021 and its barely been a year and the touch panel went bad. Not only that but, Samsung approved techs are charging 89 to come out and I looked at the part I need and its 289 itself. Basically half of the price of a new one. After research I see this model has this issue over and over. Worked great when it worked. Please avoid this model unless you purchase the extra warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tony,

      We appreciate you informing us that your Samsung dishwasher's touch panel went bad. We apologize for the inconvenience, especially with the technician visit fee and part replacement cost. We will gladly look into this for you.

      Here is a link to the troubleshooting steps to try when lights are blinking on the control panel of your Samsung dishwasher.
      https://www.samsung.com/us/support/troubleshooting/TSG01001922/

      I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
      https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, give them this number (1144863511), which will help our team pull up your information.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Better then expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than my kitchen aide… love the drying time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quick wash! Done in one hour, the door opens up to dry!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don’t buy this dishwasher

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought for $1K this dishwasher would be great but…it doesn’t dry well at all, if you put pot or pans in the bottom rack it leaves soap residue on the inside of the pan, when it’s completed a washing cycle the next day there’s musty smell on the inside. Cons: Doesn’t dry well Leaves soap residue Musty smell on the inside Pros: very quiet

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! Thank you for taking the time to leave your review. I understand that your unit is not drying as it should or leaving a residue at the end of the cycle. I also see where you have concerns with odor. Please know that we hear your concerns and I have provided links to help rectify your concerns.
      residue concern: (http://www.samsung.com/us/support/troubleshooting/TSG01000962/)
      Drying concern:(https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
      Odor:( https://www.samsung.com/us/support/troubleshooting/TSG01001923/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1144109633
      Thank you for choosing Samsung. ^Nic Samsung