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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,536 reviews
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don’t buy this dishwasher

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought for $1K this dishwasher would be great but…it doesn’t dry well at all, if you put pot or pans in the bottom rack it leaves soap residue on the inside of the pan, when it’s completed a washing cycle the next day there’s musty smell on the inside. Cons: Doesn’t dry well Leaves soap residue Musty smell on the inside Pros: very quiet

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! Thank you for taking the time to leave your review. I understand that your unit is not drying as it should or leaving a residue at the end of the cycle. I also see where you have concerns with odor. Please know that we hear your concerns and I have provided links to help rectify your concerns.
      residue concern: (http://www.samsung.com/us/support/troubleshooting/TSG01000962/)
      Drying concern:(https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
      Odor:( https://www.samsung.com/us/support/troubleshooting/TSG01001923/)

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1144109633
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dish washer, but it only air drys... not use to this...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MrsCorona,

      Thank you for sharing your thoughts on your dishwasher. This model's door automatically opens to circulate air and improve drying performance. Rest assured that we are working to improve our products and services with the help of your reviews.

      Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Dish washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dish washer I like Samsung brand. That is why I bought all of them

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! Thank you for your feedback. Samsung appreciates your support. Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and very well built. I couldn’t have asked for a better dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, black stainless stands out much better than the regular stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always has great products! This works great for our family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Innovating with Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I will update if I need to, but I am quite happy with my new dishwasher.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible smell when is done washing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is constantly with a horrible smell, even if I leave it opened. Never had this issue with any other machine. We installed another samsung dishwasher, different model, in another home and .. exact same horrible smell. On google I found many complaining about same issue with samsung dishwashers. Help!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I understand that you are having issues with getting dishes dry. I have all the information to answer your question. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001923/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 3 out of 5 stars

    Gibson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look and quiet . Did not clean the dishes good. Returned it and purchased a brand I had previously that cleaned really good for over 9 years before I had any issues .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Greg,

      Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      Melardo Samsung

  • Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! The price is pretty good if you ask me compared to everything else there. The dryer is pretty sensitive though like you really need to take out all the lint for it to get a good dry but other than that love my washer and dryer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken within the first 10 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can confirm that I have received a bad unit. It worked ok up until last week when I started receiving a 5C error code and dirty dishes. I have since had both a Samsung technician and a Best Buy installer take a look at it, and neither one is accepting responsibility. Samsung says it was Best Buy installer's problem. The Best Buy installer says it's Samsung's responsibility. I am now left with a broken $1000 dishwasher and no one seems to be helping. This is taking so much time out of my full time job that it's beginning to affect my performance, and I'm beginning to lose money by having to deal with this issue. I do not want to have to keep calling Samsung technicians and Best Buy installers to come and look at the unit. Samsung should just replace and install the washing machine for free as soon as possible. This is so frustrating. Is this Samsung's standards? If so, I don't want to purchase another Samsung product ever again. I am so afraid now, because I bought a Samsung bundle for my entire house, including our refrigerator, range, washer, dryer, dishwasher, microwave. What other issues are going to show up?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutley terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been a terrible unit. We typically have 5 - 10 cups a few silverware items bowls and plates. The unit never even gets the coffee ring out of a coffee cup. Cold water rinse from a faucet will clean the cup but Samsung tech service says try liquid soap as they dont recommend pods. Okay, where does it say that when you buy a unit? Then oh.. run your faucet water for a few minutes to get hot water into the unit. GE profile never required such a thing but hey we will try. All items checked and coffee cups still nasty and silverware still dirty. Never again will a Samsung dishwasher be purchased or recommended. Buyer Beware! Stay away from this dishwashing unit.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Computim! There are a lot of factors that determine how clean your dishes come out of a wash cycle. This link (https://bit.ly/38ZyRW4) can give you everything you need to know about getting the absolute best cleaning performance. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Dishware has Never been Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great dishwasher! I’ve never seen my glasses more clear! I love this thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good haven’t used it yet but hope all is well will update after I install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase. Best dishwasher i have owned so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dish washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and like the idea that the door pops open when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whisper quiet. Never knew any washer could be noi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Clean lines and many option choices for the actual cleaning operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product super quiet and everything is clean and dry when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 24” linear wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishes are spotless. Love the third rack. We highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I would pass on this product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it gets humid in the kitchen the dishwasher gives off a LC code and won’t work

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DajuanH, we know how frustrating dealing with an error code with your dishwasher can be. Allow us to assist you.

      If your dishwasher displays an error code LC, here is a link to help you. Please choose and click on the "LC or LE" error code. Kindly click on the embedded word.

      Samsung dishwasher is displaying an error code
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146597376) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung