Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,534 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    not working after 24 months

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked fine first 2 years. Now getting a 7c error. Has to do with the "waterwall" which is named differently on this model. Trying to figure out how to fix but disspointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer Set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer and dryer set. They fit perfectly in our space and do what they’re supposed to do. We have not had any issues with them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine it is beautiful. The black is very sleek and classy. Cleans very well and plays a nice calming tune when the cycle is done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought as new but was used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher came wet inside and a large dent on the front door. Functions fine but seemed used.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Coulsve had better luck.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 13 months. Couksve had better luck i suppose

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Meghan B,

      We appreciate you sharing your sentiments about what happened to your Samsung washer. Let us help you.

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147430130, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 2 out of 5 stars

    Not worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very disappointed the glasses and the silverware come out with stains eve with the rinse and even tho I rinse them before I put them in, is like they don't get washed at all! Also the dinner plates don't fit! Im not sure if I can return it and get another one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Karina,

      We appreciate you taking the time to share your experience regarding our dishwasher not cleaning your dishes after the cycle.
      We apologize for this inconvenience.
      When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right here's a link to help you resolve your concern.
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      You may also check the error on your dishwasher it indicates a problem. Here's a reference list so you can identify what the problem is and what steps are needed.
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      We hope that all these troubleshooting links will help you resolve your concern.
      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number: 1144185682

      Thank you for choosing Samsung,

      ^Ross Samsung

  • Rated 1 out of 5 stars

    Covered not covered

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware, I purchased the entire Samsung kitchen suite and the dishwasher control panel was replaced twice in one year for a software update…note: parts and labor were included for one year. I figured that I would add the dishwasher to my PSEG worried free protection plan. Big mistake, Samsung has an extended warranty up to 5 years on parts but the labor isn’t included. In short, I have double the coverage and will need to come out of pocket to fix the problem. Lastly, in order to get coverage from Samsung directly they will need to send you an invite, don’t hold your breath.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not sure, testing it out

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few times the unit has not drained entirely after a wash. It's intermittent so not sure what to do other than get a replacement.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Daniel,

      We appreciate you reaching out regarding your inconvenience with our Samsung dishwasher and we know how important dishwashers are especially if we are cleaning our dishes between your busy schedules. We apologize for the inconvenience of the dishwasher is not draining. Don't worry we will surely notate your feedback about this matter to improve our products in the future.

      I highly recommend checking on this link for basic troubleshooting guides:
      The dishwasher is not draining:
      https://www.samsung.com/us/support/troubleshooting/TSG01001363/

      For future reference, you may click this link for other troubleshooting guides that may help with the dishwasher:
      https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/

      You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
      https://www.samsung.com/us/support/answer/ANS00076793/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DW80R9950UG/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144355164

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 1 out of 5 stars

    Leaky dishwasher

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality on this product. Dishwasher leaked while it runs. I had Geek Squad out for service 4 times and were unable to fix it. They would not come out any more. I had to call Samsung to get refund. That process took two months but Samsung finally refunded my purchase price. The whole process from purchase to refund was 5 months. Never buy Samsung again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GregN,

      Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product, and we understand how you felt about your experience using the dishwasher.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that fit your needs better.

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Hate this thing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the dishwasher about three weeks ago. Let me start by saying that we have never hated any appliance more than this dishwasher. First, dishes NEVER DRY. Second, the controls are incredibly slow to respond or don't respond at all. We have even tried to turn off the door open at end of cycle feature but that doesn't help drying either. Paid $1000 for this thing plus paying the plumber a healthy amount to install it. Seriously thinking this thing is heading for the scrap yard in the near future. We had a Maytag dishwasher for nearly 20 years and never had any of these issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are experiencing issues with your dishes not being dry from your Samsung Dishwasher and I would like to help ensure that you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143112713. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer best decision ever, gets the job done that I looks for when my clothes are washed!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Ever!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst ever. This dishwasher does not have a heating element. This is to make it more energy efficient. What would make it more efficient is if the dishwasher didn't have to pop open on it's own, after the cycle was finished, to air dry the dishes because "There is no heating element!" I don't know about you but I like to actually put away or use my dishes after the cycle is done. This dishwasher does not allow this to happen. Don't bother to contact Samsung, they will tell you that's simply the way it works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns with your Samsung Dishwasher and I would like to ensure that you are getting the best performance from your machine. I have located some helpful information that I would like to provide. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love Samsung products

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. No issues at all works as intended. Only bad I can say is easy to leave fingerprints on it but that’s not big of a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer. The price was lower than what i wouldve gotten a dicount from my company i work for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love jet washer very sharp looking.nice and large to fit comforters no problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO A HARD PASS ON THIS MODEL

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS DISHWASHER!!! Had it less than 2 months and an error occurred. It read LC which has to do with the sensor that was indicating there was a pool of water in it. There was none. The noise it was making was ridiculously loud. The only way to fix it is to do a hard restart, meaning 2 things. Shut down the circuit breaker for over 15 mins. which we did and it didn’t work. The other was to pull it out of the wall and unplug it overnight. Which we did. It cleared the error. Check out all the either complaints online regarding this dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there LadyMay, I see you are having error codes with your Samsung Dishwasher and understand how annoying this can be. I would like to provide some helpful information that could resolve this issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/
      If you need any assistance, we would be glad to assist via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143425371. We welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. It’s quiet and washes fast. It does it’s job which is all I need from a washer and has a few bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It has changed laundry time completely. And the little musical tune at the end of the cycle..love this.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great and looks great, and I love that it plays a pretty tune when the cycle is finished instead of a loud beeping noise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine very durable and easy to use im very pleased

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Thatkidsunday, I would like to congratulate you on your new purchase of your Samsung washer and really appreciate you taking the time to post your feedback. We welcome you to our family and thank you for choosing Samsun gin your home. ^Brad Samsung