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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,534 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Grams new washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. My last machine was extremely noisy. This machine is quiet and cleans well. You can choose your water levels.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with my new washer, takes care of my clothes better and it’s saves a lot of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. This Samsung washer has a huge capacity and washes clothes much better than the front load LG washer that it is replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was honestly great for its price although it may be confusing at first but with a week of use you’ll get the hang of it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed. The dishwasher doesn't dry properly also the bottom rack is getting stuck somewhere. I am not happy with the purchase. I contacted Samsung today but with no answer. I do not want to return it to the store but I will if i do not get the service i need to fix it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142978619. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super Amazing Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super amazing washer with several options to meet every need! Easy to use and deep cleans super well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for mom, she is so happy with her new washer, plenty of capacity for all her clothes and linens.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and is quiet. Liked the overall design and gave my laundry room a much needed update.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Garbage!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just a garbage that it was broken within one year!!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer for 5 months now and have really enjoyed it. It does a great job of cleaning the clothes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long wash cycles and poor drying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average and Not as good as my previous Kitchen Aid that was purchased at Best Buy also

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we understand your frustrations with your Samsung dishwasher and we are here to help. Samsung dishwashers use condensing dry technology. I am including a link to a helpful troubleshooting guide to support your concerns on the drying performance (https://bit.ly/3jlgQbs). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143574593) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine with enough volume to do the heavy loads yet I can dial down to smaller loads if necessary-

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this washer. Looks gorgeous, easy to use and the tub is a good size

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been my best appliance purchase ever. I really love that there is hardly any sounds while the machine is operating.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer, works great! We really like our new washer, it cleans very well and has a tine when done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy this if want induced dry rot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever. Leaks every cycle under the door and has ruined the cabinets and flooring in my new house that we just built. I've done all troubleshooting suggested by Samsung online. Bestbuy won't provide any assistance or exchange it for a replacement becuase it's been 20 days since it was delivered - they say this can only be done within 15 days. They suggest I have this 20 day old appliance repaired. Im so frusterated and disappointed with Bestbuy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bummed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t dry well. Dishes come out pretty wet. For the price not acceptable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Decent! Thank you for taking the time to leave your review. We are sorry to hear that your dishwasher is not drying. Please know that we hear your concerns and I have provided a link that will help rectify your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143999588
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 2 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given a 5 but we are doing a kitchen remodel and purchased a Samsung package 4 items. Our fridge and range were gone. In my opinion, they were sold and figured they would have the items in before we needed them. Totally disappointing. Also, trying to reach Best Buy is impossible. Not the place I remember from years ago. Sad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and works well. It is very quiet and I love the tune when the load finishes.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Quietly disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by the best buy installers on 01/13, no longer working as of 02/03. Called to get the defective unit repaired only to be told they do not have anyone in my area to fix it. Not the best choice I have made.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Dishwasher. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142950975. We thank you for being a part of the Samsung family. ^Brad Samsung