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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,534 reviews
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer!! You pay for what you get so obviously if you want something super nice your looking at something pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it! Working great so far. Love the black finish. Much better price at BestBuy than Home Depot or Lowe’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love without the value. Fits perfect. Delivery and install was great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Terrific and sleek washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice washer. Very sleek looking and efficient. Clean clothes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. No issues shipping was fast pickup was easy. Washer has so many options.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dishwasher Not Drying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the fact that the door opens and I have to close it for the drying cycle to finish. Also, my old dishwasher was 20 years old and I didn’t have any problems with it drying my dishes at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello NewKitchenAppliance! We appreciate you taking the time to leave your feedback. I understand that your unit is not drying as you expect. Below I have provided a link that will help rectify your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143696052
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 2 out of 5 stars

    Water Wall Quit Working in Less Than a Year

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water wall stopped working in less than a year. Samsung is saying the 1 year warranty ended 7 month into our ownership. Hopefully this will get sorted and repaired under warranty. Not overly impressed with the product or warranty process at this point.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there HappyFish,
      I see you are needing assistance with your Samsung Dishwasher and realize your experience has been less than ideal. I would love the opportunity to change that and get your service process started. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143281506. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is not hooked up yet, I am waiting on some stuff in the apartment to be done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bosch dishwasher prior to this. I never rinsed anything off and never had a dirty anything come out still dirty. I got the Samsung because of the sale, if you don't 'prewash' before running the.cycle , a lot of items come out dirty.. wish I would have gotten the bosch.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kimmer! We'd like to help you get the best clean from you dishwasher. This link (https://bit.ly/2F2TZAH) has everything you need to know to help with this. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very simple and easy to use. Washes clothes great and leaves them clean. Would buy more Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had both washer and dryer about 3 weeks. They both work wonderfully. They are so quiet you can’t hear them run.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    still learning all about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about this quality piece of equipment. My rating is not current as there is a lot to learn!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is pleased to hear that when the time came to transition to a new dishwasher we were selected. For more information on your product and its innovative features, please use this link http://bit.ly/37edlMz to download a copy of the user manual. Again, thank you for selecting Samsung and welcome to the family. ^Cat Samsung

  • Rated 1 out of 5 stars

    Will not be purchasing from Samsung again.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend over 1k on an appliance, you fully expect to have it work for longer than a year and half. I noticed the Waterwall was no longer going back in place and my dishes were not clean. Samsung customer service was fine but when I received my service order request it said it was Out of Warranty. I don’t even want to think about how much this is going to cost us, especially when we just bought it August of 2020. Just recently our Samsung Washer had exploded on us. Literally EXPLODED. They are still not showing any type of sense of urgency to fix this when there is an obvious lawsuit against them on this. I used to love Samsung products, but holy cow - do not waste your money on products that don’t last and a company that doesn’t fix the crappy products they sell.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this washer and dryer. They are easy to use and work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washing machine I ever owned!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washing machine would still leave my clothes dirty. This washing machine gets the job done!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased March 8, 2021. Picked up March 13, 2021 and installed. Last week, approx Feb 18, 2023, the dishwasher throws a code, "PC". There is no help available online or suggestions for a fix. I'm supposed to just call a technician, wait two weeks for them to come, another 3 weeks for parts, 2 more weeks for install, trouble shoot again when that doesn't fix it and wait some more. No! Ordered a new LG. It will be here tomorrow. WE NEED LAWS REQUIRING MANUFACTURERS TO WARRANTY APPLIANCES PARTS/LABOR FOR 10YRS ON ALL NEW APPLIANCES!!! We are wasting resources and adding to landfills simply to pad pockets of companies and rip people off!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      An excellent working dishwasher makes cleaning the dishes experience more promising, ScottL. Let's go ahead and check some possible fixes.

      An error on your dishwasher indicates a problem. Here's a reference list so you can identify what the problem is and what steps are needed. Please check this link for details.

      Samsung dishwasher is displaying an error code
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145492109) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failing less that 1 year after purchase and install. Just turns off during the washing cycle. Trying to get repairs is a nightmare, - Samsung is saying BestBuy did not enter the information for the item/SN number.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your warranty. Simply provide us with your Bill of Sale with your purchase date on it and we will update your warranty information. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Best machine for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Its huge! It fits 2 weeks of clothes! It even sings a cute little melody when it ends!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer for my family

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for my family of two adults and 3 kids under 3 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am living n.y purchase with this washer. Great price and value compared to others. I would definitely recommend.

    I would recommend this to a friend