Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,534 reviews
  • Rated 2 out of 5 stars

    Dissatisfaction with the Samsung Linear Wash

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the inability for this dishwasher to actually clean the dishes which were rinsed before placing in the dishwasher. Apparently for the $1100 price tag, the linear wash technology is not perfected.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RichV1,

      Thank you for sharing your experience with our dishwasher. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize for the inability of this dishwasher to clean the dishes. When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent and rinse aid as directed. Did you know that pre-rinsing the dishes too much can lead to them getting etched with a white film?

      This link will guide you through troubleshooting steps on how to resolve your dishwasher concern.
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Support:
      1-800-726-7864

      Stay safe,

      Reference Ticket Number: 1144350492

      ^Mila Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Easy to use, samsung always is quality. Buying the washer and the dryer I got big discount .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    SAMSUNG WASHER AND DRYER SET

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new samsung washer and dryer set!! They are the best washer and dryer set that I have ever had!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I don't like top load washer but can't complain this one work as it should.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but trouble

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about a month, then we noticed the dishes on the bottom rack weren’t getting clean. A Samsung technician replaced the motor assembly that runs the water wall, and the next day we still had the same problem. Fast forward 3 weeks after another diagnosis call and waiting for more parts. We are now replacing the motor assembly again, along with a wiring harness and PCB main board. They are basically rebuilding the whole dishwasher. What a disaster. This is my first Samsung dishwasher, and probably my last.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! We are sorry to hear that your dishwasher has needed a repair. However, we are happy to hear that your unit is on its way to being repaired.
      If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1144006094
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Thank you for being the best part of Samsung. ^Nic Samsung

  • Rated 3 out of 5 stars

    Not so good at drying

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do like the dishwasher overall, but it doesn’t dry as well as our previous dishwasher did.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kelly! I think this link (https://bit.ly/2GUQQVf) may be able to help! It has some great tips on how to get the best drying performance from the dishwasher. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Very clean clothes!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most money I've ever spent on an appliance but I can honestly say it bring me joy. The clothes come out very clean and smelling great. I love the little alert sings it plays. My only quibble is that the agitator is no joke and sometimes my pants are basically tied in a knot.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. Its quite and seems to do it great job. Very nice looking, I really like the glass top.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer for my wife

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique machine, great quality and easy to use. It looks perfect in my laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very efficient dryer.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do what it suppossed to do and it's very quiet. The control panel is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet. Washes great. We looked at several brands but this Samsung had the features we were looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is excellent. My previous washer didn't have an agitator. I highly recommend Samsung appliances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quiet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet but didn't work for us. Door was creaky. Had to exchange for LG.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look at something different

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this dishwasher for a month and a half. Worked great the first few washes. Slowly stopped drying all dishes. Now it doesn't clean very well. Have plates, glasses, utensils from all 3 racks that are coated in gunk when they come out. Lack of drying is so bad that the door has water on it once open. Have tried combination of settings including high temp, sanitize, heavy, normal, express. Using rinse aid doesn't help. I do not recommend this unit and am highly disappointed after stalking the piece and shopping for one for 3 months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We definitely want you to keep having a good experience with this dishwasher. First, let me provide this link (https://bit.ly/2JxizJ2) that has what to do to get the best drying performance from the dishwasher. I also have this link (https://bit.ly/2wTyyyt) that has steps to take when the dishwasher is not cleaning properly. ^Jecca Samsung

  • Rated 1 out of 5 stars

    Two Lemons. Months without a dishwasher

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit back on 1/3/23. It took until March to get an install scheduled. The unit failed with an LC error within two weeks. Thankfully I had total support so I was able to trade for another unit, but spent three weeks hand washing dishes for my whole family while waiting for another install date. The second unit failed with an LC error within one week of install. I have now shelled out more money for a Bosch. Never again with a Samsung dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, Alex.

      We want you to have the best experience possible when using your dishwasher.

      A dishwasher that is displaying an LC indicates a leakage error. When this code occurs, the dishwasher will turn itself on and not turn off. During this time, it will attempt to drain the water away. Please click the link below for details.

      Samsung dishwasher is displaying an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      If you see a leak, see our guide for dishwasher leaks for troubleshooting.

      Samsung dishwasher is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/

      Leveling the dishwasher is just one step in the installation process, but it's an important one. Proper leveling will help prevent leaks and other performance issues. For best results, the dishwasher needs to be level both vertically and horizontally.

      Level your Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00080768/

      You may also skip to 2:27 of this video below for additional help.

      Troubleshooting dishwasher error codes:
      https://www.youtube.com/watch?v=xCY2C3KzdRc

      You can read more details on page 51 of the user manual:
      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145700880) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Rated 5 out of 5 stars

    Large and Efficient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Energy efficient. Lots of options for all types of laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! No complaints for the price they are.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung - Linear Wash 24"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet - virtually silent. Washes the dishes incredibly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Very happy with purchase & delivery. Washer is very large

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating delay but final success.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher was to have been delivered and installed on 12/19/20 but was unexplainably delayed and finally delivered and installed on 12/29/20 after several complaints. The crew who delivered and installed were very professional and competent. My only complaint was the delay and the hectic process to correct it.

    I would recommend this to a friend