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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,534 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer/ dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was smooth and is working well. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color very easy use self clean is super good This is good brand

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why everyone says this is such a great machine. Seems to me like you actually have to put in huge loads to really get the benefit of the agitator. Clothes don't seem to be any more clean than they were with our 30 year old Whirlpool. Also can't smartthings to link with me alexa app for voice control, and no help from smartthings people. They axed my review of them because I put a dirty word in the description! Not really impressed for the price we paid for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WASHER!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! This unit replaced my aging, second-hand Maytag washer that just wasn’t cutting it any more. I saw a great deal at Best Buy and pulled the trigger and so glad I did. It looks amazing, has a convenient water stream to help with pre-treating stains before washing. If you see this, BUY IT! Saving up for the matching dryer and buying it, ASAP!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent Delivery and installation was excellent thanks bb

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. It works and stuff. Really awesome stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the different options it has from how hot to how high you want the water level. It is pretty deep and has a good amount of power. The best thing is when it’s done it plays a cute tune that my kids especially like!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Moniz, I would like to congratulate you on your new Samsung Dryer and really appreciate you taking the time out of your day to share you experience. We are happy to welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Best Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so QUIET! Love my new dishwasher. Old one kicked the bucket so needed a new one. We decided we wanted to match our refrigerator which is a Samsung in the Tuscan color. The only downside was that we had to wait about 6 weeks to get it but it was totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and works perfectly. Very sleek and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer great purchase. You want be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It cleans very well and it’s awesome quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The size is just right and the functions are great.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Trash after 16 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is trash after 16 months. Multiple repairs techs and several parts later it still doesnt work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST DISHWASHER EVER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dishwasher broke down one month after purchase. It was "fixed" by Samsung then broke down again 12 months later. This time Samsung said it was out of warranty, Best Buy won't help us. After having plumbers and electricians and repairmen out, we're just out of luck. I would never ever ever buy a Samsung appliance again. What a nightmare. Save yourself the headache.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I see that you have some concerns with getting your Samsung Dishwasher serviced and I would like to offer some help. I apologize for your experience and want to correct this. Please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143430094. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it’s easy to use and gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean clothes!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very nicely! Definitely worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and color instructions and price size

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broke down

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down after just 17 months, 8 of which the house was vacant. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with your Samsung dishwasher, TerryB! We'll be glad to look into this for you.

      To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.

      Thank you!

      -Angelica Samsung

  • Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14 months after purchase, the lower rack no longer gets washed. The arm that moves back and forth no longer moves. Samsung's response is "it's outside of the 12 month warranty, so get it fixed". Will never purchase another samsung appliance again. Look at the other reviews on here. If you're looking to buy something that will last, Samsung is not your company.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi jfoss,
      I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that you didn't get that through our product the Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Black stainless steel

      While we'd love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you. Please let us know more about your concern.

      For any other concerns, you may reach us via the following links.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Thank you for choosing Samsung.

      Reference number:
      1144439505


      ^Ross Samsung

  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious to do all your laundry needs, no fingerprints

    I would recommend this to a friend