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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,534 reviews
  • Rated 4 out of 5 stars

    Good product for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real good for washing heavy blankets because of the agitator, but works very well for everything else.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung - AutoRelease Smart Built-In Dishwasher wi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product or any other Samsung products. I had the dishwasher for little over a year and it will not run. I will never purchase Samsung again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We can see how this experience affected your confidence in Samsung products. Allow us to address this right away, ChristinaS.

      To help get the dishwasher's diagnosis, we recommend following the troubleshooting tips below. You may also click on the embedded links for additional help.

      Samsung dishwasher does not start:
      https://www.samsung.com/us/support/troubleshooting/TSG01000965/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146940392, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    LEAKING DISHWASHER

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning this dishwasher for about a year the front door started to leak water onto my floor. I have to put a tray under the dishwasher door to catch the leaking water (see photo). If you plan on buying this unit then you MUST get an extended warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your effort in this matter is much appreciated, Will. We guarantee that you can count on us with your dishwasher.

      Here are some things you can check; please click the link and hyperlinks for tips.

      The dishwasher is visibly leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146490468, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    Nope.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and quiet, but it doesn’t really clean as well as I thought it would. Also, about two months after I got it, I started getting an error code that it wasn’t draining properly. Now it’s happening more frequently and I don’t know how to fix it. And I’ve had it for less than a year and a half. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there.

      We all need good operating appliances to make our daily life easier. We are here to help.

      Properly loading the dishwasher can help you have clean dishes. Please see this link for details.

      Learn the best way to load a Samsung dishwasher
      https://www.samsung.com/us/support/answer/ANS00062443/

      When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure that you're doing everything right, using detergent and rinse aid as directed. Please see these links for details.

      Dishes are not clean after dishwasher cycle - Samsung
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      Improve your dishwasher's cleaning and drying performance
      https://www.youtube.com/watch?v=bajCw_H-njg

      An error on your dishwasher indicates a problem. Here's a reference list so you can identify what the problem is and what steps are needed. Please check this link for details.

      Samsung dishwasher is displaying an error code
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      If your dishwasher isn't draining, you will need to check the sink's drain for clogs and blockage caused by food, debris, and waste and that the drain hose connection to the sink is straight, not pinched shut, kinked, bent, or damaged. Please check this link for details.

      Samsung dishwasher is not draining
      https://www.samsung.com/us/support/troubleshooting/TSG01001363/

      Since your dishwasher's job is to clean, it's easy to forget it has its own cleaning needs. But proper cleaning is an important part of dishwasher maintenance. Please check this link for details.

      Routine and deep clean your Samsung dishwasher
      https://www.samsung.com/us/support/answer/ANS00076793/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145502348) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 2 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice look but the bottom rack falls off track.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Lemon! Do not buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this dishwasher after all the high reviews. Had to replace the 1st one with constant breakdowns. Received new one. Nothing but problems again. Motor replaces, computer line replaced, you name it replaced! Never again Samsung! Every technician said there are constant problems with this machine. Do yourself a favor and buy a Boshe or Kitchenaid!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are needing assistance with your Samsung Dishwasher not working properly and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143159797. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung never disappoints!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! This is my second time purchasing a Samsung. My old one never needed to be repaired, I just decided to make this purchase because I wanted a black washer to match my washroom decor LOL!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    willletyouknow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine the one time we used it. hard to evaluate it with such little input. ask me again in 6 months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't suggest Samsung Linear Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be the worst dishwasher - that doesn't wash dishes. Some portion of dishes from every load is not clean, esp the lower level. The upper rack is so finicky it gets hung up all of the time. Might be my worst appliance purchase ever.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We strive to offer a stress-free experience when using your dishwasher, Kramer2000. Let's get you the help you need.

      Make sure that nothing obstructs the rotation of the nozzles or water reflector, including pot handles and other items. Please watch the full video and follow the links and hyperlinks to fix this.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes

      Learn the best way to load a Samsung dishwasher:
      https://www.samsung.com/us/support/answer/ANS00062443/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146522944, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Deal of the day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being two weeks away from the house and finding the my washer not working properly there was my brain thinking go to Best Buy go to to Best Buy I had a good deal now with my new Samsung washer machine thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish dishwasher. Doesn't have heated dry cycle, but let me ease your fears. It dries exceptionally well. Cleans very well also. Works with Smart Things

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A BAD BUY... CUSTOMER SERVICE IS THE WORSE AS WELL. I WILL NOT BUY ANOTHER ITEM FROM THEM.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thoroughly enjoying this new samsung washer and dryer. Glad that they brought back the active agitator. Nothing but good things with the bew settings, especially, the washer does not hold any water after a wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes my clothes proficiently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is great!!! I was nervous because the first one I purchased wouldn't turn on after I got it home. Best Buy took care of the situation for me and I appreciate it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent washer .. good size loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent washer .. a little sensitive power wise. Can’t run dryer and dehumidifier and washer at same time, washer stops.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No to Samsung appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy Samsung in appliances. They should stay with phones. Had balancing issues, drain issues, spin issues. It's a bust

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New washer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer is GREAT!!! Love the color and everything!! Would definitely recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly clean clothes but it burned out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working and washing perfectly but it burned out the 5th time I use it. I didn’t even overload it. There were only two small blankets.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Spin Cycle

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this washer as it did not have a selector for different spin levels. The clothes were still pretty wet and therefore used 2 or 3 cycles to dry.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Maytag washer but after that one kept braking i thought give Samsung a chance so i did and could not be happier works great and my water bill is lowered

    I would recommend this to a friend