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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,534 reviews
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Dont buy!!! Some of the cycles leak as of day 10. The cycles that dont started leaking today day 19. Best buy wont take it back after 15 days now im stranded waiting flr a samsung warranty service center i cant get ahold of and has terrible reviews on yelp. Stay away!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Dishwasher. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142747421. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Love its features and the music it plays at the end of washing. Only problem for me is I cannot reach the bottom of the washer. I'm 5'3" and just too short.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time and money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know better not to overload dishwashers and I use those name brand powder pods. Loosely packed dishwasher and dishes do not come out clean. I end up hand washing everything. Not happy and of course it’s no longer returnable. Maybe this machine is rated so quiet because nothing is happening inside? #iwanttogetoffofthisride

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having some concerns with your Samsung Dishwasher not cleaning your dishes properly and I would like to offer some help to ensure you have the ideal results. I have some helpful information that I would like to provide. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Needed to be replaced after 1 year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend this dishwasher at all, needed to replace the sprayer, and additional parts after 1 year of owning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Love the color. It’s cool, it’s sleek, it’s fabulous!! Old school top loader lover. Con: I’m 4’11” and sometimes need the step stool. But I’m going to buy a cool one to match!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! I certainly agree this is a very sleek and fabulous washing machine! We are honored to be apart of your home! ^Shay Samsung

  • Rated 1 out of 5 stars

    Spray arm falls off all the time

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is garbage. The spray arm is not permanently attached. Because of this is falls off all the time. Had the product for 8 months. Finally am done with this thing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery should be late so cancelndbdjrnrnnbbbbbbbb

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued CostCo Client,

      To better assist you with this concern, don't hesitate to get in touch with our CostCo Customer Service department at (800) 774-2678, Monday-Friday, 5:00 A.M. to 7:00 P.M. / Saturday, 9:30 A.M. to 2:00 P.M. PST. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      ^Aloe Samsung

  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not receive a set up booklet or product information when purchased was a floor model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and works amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it big and washes huge loads so good and did i say i love it. Dont have any complaints it arrived fast and it iscwell worth the price anddddd i LOVE IT!!!!!@

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks really nice. Unit I received may have just been a dud, but it was defective out of the box. It would wash, but never dry/open. So dishes always came out soaking wet. Samsung support started it would need to be repaired, after less than 24 hours of owning it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I understand you were having issues with your dishwasher not operating at its best performance. I am glad we were able to locate a technician and get this issue resolved for you. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To old to connect to the smart things app but its good other than that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four months of use and the unit started to leak water. It took two service techs to determine the unit is not repairable and now I'm trying to replace the unit. Though, I no longer want another Samsung unit.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ViolaK,

      Thank you for choosing Samsung for your dishwashing needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Rated 2 out of 5 stars

    Overhyped

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks power To get the clothes clean. Too long to get anything properly wash not worth the money

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! We appreciate you taking the time to leave a review. I understand that your dishes are not coming clean at the end of the cycle. Below I have provided a link that will address your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/)

      If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143953419
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Thank you for being the best part of Samsung. ^Nic Samsung

  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 hours to run a load of dishes and top rack still wet after cycle completed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you have some concerns with your Samsung Dishwasher drying your dishes. I have some helpful information that will ensure that you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Quiet Storm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, Great Color, Great Value. This machine is quiet when in use & has multi settings for your needs. Im also loving the water jet to prewash stains. The easy close door is a plus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays like a60 second tone song when its finished, a bit annoying but you can silence it. Washes well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken - poor quality control from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nozzle was broken of - customer service not great. New dishwasher I can use

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should but I feel like the rotator it’s slow but overall leaves clothes clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Highly recommend. Worth the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this dishwasher for almost 5 years now. It is by far the best dishwasher I’ve ever owned. I can’t hear it running at all from 10 ft away. It cleans very well. The adjustable racks and the 3rd rack make fitting everything in a breeze. The door automatically opens for the last 10 minutes of drying, so things actually get dry inside. It dings pleasantly at the beginning and end of those last 10 minutes - though that can be shut off. The smart features are very helpful - including letting me know when it is out of rinse solution. We have had zero problems. The normal cycle takes around 2.5 hours, which seems a bit excessive. But we use the auto cycle - as recommended by the Smart Things app - which automatically detects soil/grease level, and usually results in a shorter wash cycle.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse buy ever!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not spend a dime on this dishwasher. It doesn't clean well, it has a water wall that keeps the machine from distributing water properly to the upper and lower portions of the dish machine. I've had it for 6 months and it hasn't performed well at all. For a $1,000 machine it should perform much better

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LLTY,

      Thank you for your honest feedback, and we hope you are in good health. We are saddened that the dishwasher isn't working as intended and to your expectations. Your feedback helps us understand where we can take steps to improve our product and service.

      I have shared a Samsung link below that can help address your concerns with the dishwasher for cleaning dishes.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      I have also shared the user manual link below. Please access the link and turn to page 47 for additional steps.

      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144698794

      Leo Samsung