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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,534 reviews
  • Rated 1 out of 5 stars

    Open box doesn't worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item as an open box, the experience was vert terrible. It didn't work for any single function and when I called the squad to come and inspect, they told me that it's not functioning! Now I have to return it and get another item. I wouldn't recommend buying any open box item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality . Feels like a high end dishwasher. Installer did a great job. It was a hard install because of cabinet location.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over a year after purchase, the rack is rusting. I have water treatment in house so it is not water quality. It is rack quality. Neither Best Buy or Samsung will support it. I suppose I expected more from a "top of the line" dishwasher. My last (much cheaper) one lasted years before I had any issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, John! If you would like service to resolve this issue, please use the following link (https://www.samsung.com/us/support/service/locations/) Thank you for sharing your Samsung experience! ^Ty Samsung

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles our laundry needa with ease. Between my daily work clothes and my kid making spills we always have a decent amount of laundry and this handles it all quickly and efficiently

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor design. Water drips down from the door when washing pots.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had before ge washer and works fine but I had to change I think I don’t like that much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Broke down after 2 years, tripping the GFI randomly during the cycle. Not under warranty so charged $190 just to have a technician looking at it, too expensive to repair… worst purchase ever.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rattling and ticking noises in less than 6 mths!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had higher expectation for Samsung products, but this washer does not deliver. The washer ran well and we liked it, however in less than 6 months, an intermittent "rattling" noise began to appear during washing cycle when the spindle was turning anti-clockwise; and an intermittent "ticking" noise was heard during the spin cycle. We have just contacted Samsung support center and a technician is expected to come. Hopefully the problems will be resolved, but we are quite disappointed with this purchase. I will update my review pending the outcome(s) of the repair.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Edina,

      Thank you for reaching out. We appreciate you informing us that your Samsung washer started making an intermittent rattling noise during the washing cycle, and you heard an intermittent ticking noise during the spin cycle. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.

      Attached is a troubleshooting step to try when your Samsung washer makes unusual noises.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      The video link below contains additional information on what to do when your Samsung washer shakes and vibrates or is noisy.
      https://www.youtube.com/watch?v=ywOrH59K9Rw

      I've also included a link to our warranty page to learn more about the product's coverage.
      https://www.samsung.com/us/support/service/warranty/WA44A3405AV/A4

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144594119

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Booties

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where booties when entering the home of buyers especially in snow and rainy weather

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer. purchased to replace our last one that died

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I have ever owned. Works and looks great. Spins so well that the clothes are only lightly damp when the wash is complete.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rinse and spin cycle is horrible and shakes very bad.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there June, I realize you are having some concerns with your Samsung Washer shaking and know that is alarming. I want to provide you with a helpful guide to help get you the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      If your issue persists, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143771497. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung gets the cloths clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It works well cleans cloths much better than the old one I had that’s for sure. I was skeptical about a Samsung appliance but it’s great so no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very visually appealing and user friendly. Also satisfied with the way it washes my clothes

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GoodPurchse, I want to congratulate you on your new Samsung Washer purchase and appreciate you pausing your day to share your feedback. we are glad to see that you are enjoying your new machine and are happy to welcome you to our Samsung family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this machine. Actually gets the dog hair off of my black clothes. Will never go back to a front load again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mandybu, I would like to congratulate you on your new Samsung Washer and appreciate you taking the time to share your feedback on your new appliance. We are pleased to see you are happy with your new machine providing great results. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Loving my washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, cleans well, and makes the clothes feel so much softer than an old school washer. My water bill went down after using this washer as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer I ordered was not the washer that was delivered. I ordered the grey metal color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Proper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of technolog, many washing Settings but I cant wash my converter on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine with lots of cool features. Very nice looking and holds a ton of laundry! Works well and even figures out what water level to use on its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works really great. Installation service did a good job getting it set up. My only complaint is that I stand on my tiptoes to get the clean laundry out -- lol!

    I would recommend this to a friend