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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,534 reviews
  • Rated 1 out of 5 stars

    no happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's delivery service sucks. Second time delivery has been cancelled. Never contacted the second time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer plenty of options specially sanitize .. the one thing that I hate if you put a bedding with cloth it keeps on giving me an error

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery and install are a joke!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator, stove, microwave, and dishwasher are great. No issues with the items. The issue we had is the delivery and installation is not really installation. It is mostly delivery. The install is a joke. They claimed they didn’t know how to install it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.

      To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144548291.

      -Noraina Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine to get the work done. It could be better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid to have the dishwasher installed by the BestBuy team. From the moment they got to my house, they were coming up with excuse not to install it. First, they said we needed a longer hose. Then, they said I need a shut off valve and refused to install it... this is not the first time I upgrade my dishwasher and I never had a problem before!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Agitator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our clothes started to smell more fresh with the agitator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 15 year old Maytag, it has been working great so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there RoRo, I want to congratulate you on your new purchase of our Samsung Washer and appreciate you leaving feedback. We are pleased to see you enjoying your machine and want to give a warm welcome to our family. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month after the factory warranty went out the linear wash bar went out. Wish I would have done research prior to purchasing for over $1000, as it would cost about $400-$600 to repair. I wrote Samsung with no response. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there janst1,
      I see you are experiencing issues with your Samsung Dishwasher linear wash bar. I would love the opportunity to chat and see how we can help with your situation. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143022529. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Scammed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not examine the product before i purchased it. I had to hire an appliance tech and pay an extra 100 for it to run properly

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you informing us of your experience purchasing one of our dishwashers.

      Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was used for one year and it keeps throwing a code PC. Was told it was the motherboard, replaced it and it still throws the code PC. Other than it only lasting 1 year, it was a great dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CarrieT,

      Let's make your experience with your dishwasher better. We are here to assist you in checking the error code.

      The dishwasher displays information codes to help you understand what is occurring with your dishwasher.

      Error code "PC" means zone wash function check.
      - Functional check. Please turn off the dishwasher and try to start it again. If the problem continues, contact an authorized Samsung service center.

      You may also refer to these links:

      Dishwasher error code and look for error code PC: https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Reset your dishwasher:
      https://www.samsung.com/us/support/answer/ANS00087943/

      Should you need assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145775575, to help our team pull up your information.

      Have a great day.

      Melardo Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for our delivery guys! Love all the appliances! Everything has ran great and has been easy to learn!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! My last washer broke down and this is a refreshing looking appliance that gets the job done. I just love the way it looks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed but found a solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize that it would not dry dishes when speaking to the sales rep and it would not stay open so that I could roll out the bottom rack. Something was wrong with the rubber underneath.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same, the color is the best and it works perfectly fine for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Nice, Works Well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an investment property. Usually you can't find the black color for this price. This is a solid unit and does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it, I’ve never seen someone want to wash clothes just to play with a machine lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product best of best, excellent product. Staff friendly, prompt, courteous, great team effort, store is always clean and inviting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not clean dishes and leaks ! I should of belived the reviews before ordering .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand your disappointment with the dishwasher's performance. Let us help you with this, GalyaM.

      This link will help rectify the dishwasher's cleaning efficiency. Please choose the bullet point that most closely relates to your dishwasher experience. In addition, kindly click on the hyperlinks.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      To help with the dishwasher leaks, we recommend browsing through the link below. Please click on the embedded links for further help.

      Samsung dishwasher is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146941650, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 4 out of 5 stars

    For the points

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good doing everything I need it to do…..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY - HORRIBLE DISHWASHER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. This is the WORST dishwasher you can possibly purchase. The "auto release" dry feature is trash, even with rinse aid your dishes are always wet. This dishwasher does not clean dishes effectively either.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Katie, I see you have some concerns with your Samsung Dishwasher not cleaning or drying your dishes properly and understand how irritating that has to be. I would like to make sure that you are only getting the best results for your unit. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/
      If the issues persists, please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143495199. We would like to welcome you to our Samsung family. ^Brad Samsung