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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,534 reviews
  • Rated 1 out of 5 stars

    Dish washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not hooked up. I thought I read free hook up. My neighbor hooked water and electricity but does not know how to mount to cabinet. I call they said $159 even though I said I just need it mounted to cabinet. Very disappointed. Will never buy from Best Buy again!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher Leaked on Startup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher leaked on the first wash. could never find the source of the leak. Replace it with another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First dishwasher was leaking. Replacement started giving LC error code. Please stay away from Samsung. Just stick with TVs or not sure if thay quality has gone down.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to leave this review, Kips.
      We understand that the units you received had leaking concerns with the dishwasher.

      LC, LE - The dishwasher's leak sensor detects moisture.

      A visibly leaking dishwasher can be troublesome, and you may be unsure how to fix it. An installation issue, for instance, will require you to inspect the drain hose, water supply hose, and leveling legs if the leak is severe.

      Samsung dishwasher is leaking
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Please ensure the hot water supply line is sealed with a Teflon tape or sealing compound to prevent it from leaking. Please see the link for more details.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Looks good and works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was a great choice for us in replacing our previous one. The functionality of it is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer with a lot of options. I can see the difference in my water and electricity bills. Beautiful design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works fine. Quick wash is very useful for smaller loads and consumes less water too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Biggest piece of crap I have ever owned.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy anything from Best Buy or any Samsung products. They are not made well and the companies do not stand behind their products or their warranties. I will no longer be a customer of either.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello There! Thank you for taking the time to leave your feedback. We are sorry to hear that you are an unhappy customer. At this time we would like to communicate with you further to see what assistance we can provide. We can be reached directly via any of the following:
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513 using ticket number: 1143892843

      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 1 out of 5 stars

    Many problems post warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple problems after the unit was out of warranty by a few months. Repeated drain errors, and auto-open failures. Very hard to find certified service for Samsung in my area.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142914852. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Best washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Keeps my delicates still looking brand new! I wish i would have gotten the matching dryer but i will be very soon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke within weeks of buying

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this just a few weeks and it’s already leaking. We called Samsung to fix it because we have a teal long warranty and they can’t send a technician for three weeks. Completely disappointed with this product and Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Dishwasher leaking. I am glad to see that you are headed in the right direction with a repair from our Certified Technicians. We thank you for choosing Samsung and being a part of our growing family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Great dishwasher. Horrible delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Leaving a one star review due to the fact that TWICE we were delivered dishwashers that were broken. 3rd party delivery services are not careful with the products being delivered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quiet, but horrible wash quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes very poorly, the dishes at the bottom rack are constantly dirty or with the residue of food. We have tried all kinds of different soaps and settings, nothing compares to our older dishwasher.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! I see that you are not satisfied with your dishwasher due to the unit not clean as it should be. I'm sure it's an inconvenience and I would like to provide you with a link that will help rectify the concern. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/).

      Within this link, you're able to hover over the words "How to Load the Unit" and it will provide additional support.

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143746657
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and we’re very friendly. The service was quick and easy awesome job!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product, horrible customer service, DO NOT SHOP THIS PRODUCT OR FROM BEST BUY! They are a scam!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We are here to assist you anytime. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to provide us with details on what's causing your disappointment and see how we can make things right.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth, quiet, runs great and looks very sleek. I am very impressed with the active waterjet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after one year.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year, already broken and stopped working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there! We are sorry to hear that your dishwasher stopped working after a year of usage. Please know that we are here to help. I have provided a link that will help you locate an authorized service center in your area so that we can get the unit working as it should. (https://www.samsung.com/us/support/service/locations/)

      Thank you for choosing Samsung.^Nic Samsung

  • Rated 1 out of 5 stars

    I would rate 0 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one because it was damaged. The replacement is defective and won't drain. Pulled washer, checked drain line, filter, and impeller. There were no obstructions.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we definitely understand how important it is to have your appliances performance meet your expectations. We are continuously working to improve the quality of our products and your review is vital for that process. We would like to inquire further about the concerns that you are having. Please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144137282) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I like that it has different options to wash. It also notifies you when the load is done which I appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new samsung washer that helps me reduce housework, keeps everything clean in no time.

    I would recommend this to a friend