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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,534 reviews
  • Rated 1 out of 5 stars

    Cleaning is horrible

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not clean the dishes and it doesn't dry them either. I have tried different cleaning products and filled the jet dry area with fluid. Nothing works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi FloO! I have two links I'd like to provide to you. The first (https://bit.ly/34JAvMy) has all you need to know about getting the best possible clean from your dishwasher. The second (https://bit.ly/2QvLMYo) has steps you can take to get the best drying performance possible. ^Jecca Samsung

  • Rated 5 out of 5 stars

    My domestic product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product is very helpful around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam Sung Washer and Dryer 4.4 cu ft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it a month but am really happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big and quite. Love the water control. Has alot of options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the features and the fact you can choose your water level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new 1, and this is great! Staff was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job and product. Love my washer. Quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash maching

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good washing machine everything is perfect l like

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Makes dishes worse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked ok at first. A few months later, food deposits are left on dishes. I can’t figure out where it’s coming from.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Rach, we completely understand how important it is to have your dishwasher cleaning as it was designed to. We are here to help. Here is a link to a troubleshooting guide that may help with the concern you are having with your dishwasher (https://bit.ly/3AR3ags). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144138494) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the purchase and delivery excellent conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best but experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Washing machine and the service was outstanding !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver on time love it I would buy more from Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not clean dishes well and they are all wet when the door opens

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that dealing with a dishwasher not cleaning and drying the dishes well can be disappointing, SaraM. Let us help.

      We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Click on the bullet point that best describes your experience with the unit. We suggest checking the hyperlinks attached to it as they also contain helpful tips.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      You may also refer to the user manual for other solutions when the dishes are not clean and dry after a dishwasher cycle. Turn to pages 47-49.
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Lastly, we have provided a guide about the dishwasher cycles, options, settings, and a video link to improve the dishwasher's cleaning and drying performance. Please watch the entire video of the second link.

      Samsung dishwasher cycles, options, and settings:
      https://www.samsung.com/us/support/answer/ANS00084182/

      Improve your dishwasher's cleaning and drying performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146699174) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great buy for the buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase works well, however the delivery was horrible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not doing it's job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the worst dishwasher I have ever used. Sometimes I have to run it twice to get the job done. Lower rack the worst.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! We are sorry to hear that your dishwasher is not cleaning as it should. At this time we would like to provide a link that will help rectify your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/ ).

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143780598
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with this washing machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very flimsy product, as the second rack broke on day 1. The other racks do not glide easily. The construction appears to be low quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your feedback, cashcar1979! If you need replacement racks, you can find them at SamsungParts.com or by calling 1-800-627-4368. ^Jecca Samsung

  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color and it shipped super fast ! it washes great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice Washer....Big size for those comforters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase replaced the lg washer for the Samsung

    I would recommend this to a friend