Customer Ratings & Reviews
- Model:
- WA44A3405AP/A4
- SKU:
- 6460692
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.
This summary was generated by AI based on customer reviews.
Fell apart before i could finish my kitchen remode
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought last October. The linear bar already fell off and now my dishes wont clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for taking the time to leave this review.
We understand that your dishwasher's linear bar fell off.
Here is a guide on removing and putting the nozzles back together.
Maintenance / Nozzles on page 42
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
You get in touch with our Samsung Parts Team at (800) 627-4368 Mon - Fri 9:00 AM ~ 6:30 PM EST. If parts are broken and need replacement, they can check for availability and compatibility for you.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (GCIC) when you message us to help our team pull up your information.
Have a great day.
^Charles
washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes too long to do a load of laundry. Run calibration (which is recommended) did not work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SAMMY, we understand your concerns and we value your feedback. You are a value customer and your feedback is important to us. We are here to assist you with any questions or concerns that you have with your appliance. I am including a link to a troubleshooting guide to support your concerns on the cycle time (https://bit.ly/3nF2Ahx). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143709139) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Newly purchase washer no power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer no power need to call Samsung. They replace the power board .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I see you were having issues with you Samsung Dishwasher not having any power. I know how irritating it can be when you appliance do not work but I am glad to see that you were able to get a speedy repair from our certified technicians. If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143394267.We welcome you to our family and thank you for choosing Samsung. ^Brad
Dissatisfied.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disatisfied with this product. The wash was awful. We returned it and purchased a different make.
No, I would not recommend this to a friendAppliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes way too long to delivery and the horses were missing. I don't recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience delivering your Samsung dishwasher and the missing parts.
To better assist you, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you!
-Angelica
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Faulty unit ruined our floors and caused tremendous damage
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We want to speak with you directly to provide better support and learn more about the faulty dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145860466) to help our team gather your information.
Have a great day.
-John
Moldy Smell
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our washer nine months ago and recently it began to develop a moldy smell that we can’t get rid of. We always do regular cleaning cycles, we’ve tried bleach, vinegar, baking soda, nothing works. It’s a design flaw. Nobody will help us either, it takes forever to get a Samsung tech to come out. When we did, he just said to run a cleaning cycle and left. What a ripoff.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Benny,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience of having a moldy smell coming from the Samsung washer.
To help you with this, I will provide you with a link that indicates an article about Samsung washing or laundry that smells bad.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01110749/.
Also, I will provide you with a few steps to clean the Samsung washer.
Here's a link: https://www.samsung.com/us/support/answer/ANS00030150/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/WA44A3405AV/A4.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144471238
^Rainly
Unable to Review - Never Installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the Dishwasher is NOT INSTALLED NOR OPERATING, how can I review its performance? I'm angry at Best Buy, I told you of the Installation Conditions.
No, I would not recommend this to a friend…
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t connect to the app. Leaked water once, not sure why. Maybe not enough clothes in washer…not sure.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Valencia,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience since the washer was not connecting to Smart things and for having a leakage on your Samsung washer.
To help you with this, I will provide you with a link that indicates an article about Connecting your Samsung washer to your SmartThings app.
Here's a link: https://www.samsung.com/us/support/answer/ANS00082522/.
Also, if you experience leakage on your Samsung washer, here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01000977/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/WA44A3405AV/A4.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864.
Ticket number: 1144473806
^Rainly
Bad quality DW
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not clean dish well, and Samsung offered to replace with similar product
No, I would not recommend this to a friendNeed installation redo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation failure. It is not balanced. The drawer slides out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ALSAustin,
Thank you for reaching out and we hope you are in good health. We are saddened that the installation wasn't to your expectations. Installation of your dishwasher is not balanced. If the installation is within 30 days, please get in touch with your installer. If you choose to rectify the installation yourself, please see the link that I have provided.
Please click on the links below to assist you in leveling your dishwasher.
https://www.samsung.com/us/support/answer/ANS00080768/
https://downloadcenter.samsung.com/content/UM/202103/20210324110338780/MANUAL_INSTALL_DD68-00206E-01_EN_CFR_MES_20191122.pdf
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144184180
Leo
Worst delivery ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for Samsung best buy brought an open box LG
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Malfunctions have to replace it. Not sure if the installers installed it correctly
I would recommend this to a friendBEWARE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY SAMSUNG THEY WILL NOT BACK THEIR PRODUCT NOR WILL BEST BUY!!!!!! BEWARE!!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung . I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142588670. We thank you for being a part of the Samsung family. ^Brad
Drain stopped working..
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been just over a year, and the drain stopped working..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it's not draining. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001363/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00076793/ for tips on how to deep clean your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144389996.
-Noraina
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it yet and it is already broke. These have a leak detector that seems to fail a lot.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rookie,
Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble with your dishwasher. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
Please see the below links that might help resolve these inconveniences.
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for a reference list so you can identify what the problem is and what steps are needed.
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R9950UG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket Reference number: 1144296964
Thank you for choosing Samsung. Have a great day.
-Trisha-
Broke without completing a single wash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dishwasher. I would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Frustrated,
We appreciate you reaching out regarding your inconvenience with our Samsung dishwasher and we know how important dishwashers are especially if we are cleaning our dishes between your busy schedules. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
To help you out identify the issue, please click the link for your reference and some basic troubleshooting guide.
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144213056
Thank you for choosing Samsung. Have a great day.
-Trisha-
Not worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung but not for a washer does wash the anything well unless it’s a tiny load
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can definitely understand what you're going through and I am here to help. We are continually improving the quality of our products and your feedback is important to that process. Here is a link to a troubleshooting guide to support your concerns on your laundry (https://bit.ly/3o6WhTj). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144118401) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Cons mentioned:Reliability
Dont waste your money on it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer broke less then a 3weeks , and best buy directed me to samsung. Needles its still broken. very disappointed, and i do not recommend this washer to any one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Catalino! We are sorry to hear that your unit stopped working within three weeks of ownership. Please know that we apologize for the inconvenience. At this time we would like to communicate with you further to see what assistance can be provided. We can be reached via any of the following:
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513 using ticket number: 1143849073
Thank you for choosing Samsung. ^Nic
Great and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality at this price range Nice look too
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are so glad to hear that! Samsung provides both quality and economy. If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144051134) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay