Customer Ratings & Reviews
- Model:
- WA44A3405AP/A4
- SKU:
- 6460692
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise levelCons mentioned:Reliability
Seals and Motor Failed After Only 3-1/2 Years!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our Samsung DW80R9950US in December of 2020, and by May of 2024 (3-1/2 years later), we are replacing it. The seals that protect the linear "waterwall" motor were leaking and caused corrosion on the motor, which eventually failed. At first, items in the bottom rack were not getting clean, and then the dishwasher simply would not start at all. We thought about repairing the dishwasher, but replacing seals that failed only after 3 years did not seem like a good idea. Our kitchen has a hardwood floor, and we feared subsequent seal failure could cause costly damage. When it comes to dishwasher reliability, Samsung has one of the worst reputations - as assessment back by Consumer Reports and by reviews on many other sites. We have other Samsung appliances (TV's, refrigerator), which are doing very well. When this dishwasher was functioning, it performed very well in terms of cleaning and quietness (38 dB). In fact, it's level of quietness was unheard of in dishwashers under $1,000 - at least back in 2020. It is quite the gut-punch to have to replace a major appliance after only 3-1/2 years, so this time I am going with Bosch, which ranks high in terms of long-term reliability.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for choosing Samsung for your dishwasher needs. We are sorry to hear that you decided to purchase a different brand, but we hope to have the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Worst washer ever dont buy it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washer ever i hate it. Just got it in January and it started going wrong in march. Im so dissatisfied and wants a refund My clothes looks dirty when it finishes washing and the washer is super loud
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mimi,
Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
I have shared Samsung links below to help with your concerns about the washer.
Does not clean clothes:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
The washer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
I have also shared the user manual link below. Please access the link and turn to page 50 for additional steps regarding the washer's noise.
https://downloadcenter.samsung.com/content/UM/202101/20210129163216843/Final_WA3400T_DC68-03850E-03_EN_CFR_MES_R.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144598353
Leo
Sad and hillarious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can I give zero stars? Delivered damaged and no comparable products in stock to replace it. Call taker tried to replace a dishwasher win a clothes washing machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid over $ 1000 and it worked great for 14 months now the pump isn’t working 2 months past warranty over $ 600’s to repair… really disappointed
No, I would not recommend this to a friendDoesn't dry clothes well.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if its a defective unit or if its just the dryer itself. But it doesn't dry my clothes. I can have 7 pair of socks set on medium for an hour and they will still be damp.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kelz, I understand that you are having some concerns with your Samsung Dryer not drying fourteen socks and know that can be alarming. Always make sure when using sensor dry cycles that there is at least 1/4 full for the sensors to properly sense your clothes. I want to provide a helpful guide to get you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need additional assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143771407. We welcome you to our Samsung community. ^Brad
Codes come c4 and wont wash clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is to tall for shoter people. Need a step stool to get clothes out of it. Plus washer keep coming up with codes c4 and not washer clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Huckster,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand your washer is too tall for shorter people. We will take note of your feedback as this helps us improve the quality of the products that we offer to our customers. We are sorry to hear that you're having an issue with your washing machine as it keeps on having the error code C4 and is unable to wash clothes. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002001/ to guide you on the issue. Just click on "Washing machine displays an error code" to identify the error code and fix them.
You can also check this link https://downloadcenter.samsung.com/content/UM/202101/20210129163216843/Final_WA3400T_DC68-03850E-03_EN_CFR_MES_R.pdf for the user's manual. Just go to pages 49-56 for the troubleshooting guides.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144351433.
-Noraina
Ultra quiet dishwasher, and dishes are super clean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ultra quiet dishwasher. It so quiet that I cannot tell it's working unless I look at the status timer on the front of the dishwasher. So LOVE this unit. It wash dishes extremely well, and I really like the sanitize feature the most. The dishes come out super clean. Highly recommend.
I would recommend this to a friendSamsung Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is not performing well and I have been waiting on someone to come out check on the washer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products. If the problem has not been resolved, please reach out to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144063965) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Lemon dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher broke within a day. Luckily it’s still under warranty so the repairs should be covered.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We'll be delighted to help with the Samsung dishwasher.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
For reference, below is the warranty information for your Samsung dishwasher: https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145278248), which will help our team pull up your information.
Have a great day.
Melardo
Disappointment
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pots and pans in bottom rack never get clean Have tried every cycle and cleaning doesn’t improve
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jmk82604,
We all know that selecting the correct cycle and properly loading dishes help improve cleaning performance.
When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent, rinse aid, and proper load as directed.
Here are the links/videos:
Dishes are not clean after dishwasher cycle: https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher cycles, options, and settings: https://www.samsung.com/us/support/answer/ANS00084182/
How to use dishwasher detergent and rinse aid in your Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00066253/
Learn the best way to load a Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00062443/
Samsung dishwasher water supply requirements: https://www.samsung.com/us/support/answer/ANS00080767/
How to properly load your dishwasher: How to properly load your dishwasher
Improve your dishwasher's cleaning and drying performance: https://www.youtube.com/watch?v=bajCw_H-njg
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145282888), which will help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Cleaning performance, Noise level
Very quiet but issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the quietest dishwasher I have had. Really like the three racks and the wash jets on the bottom. Dishes come out clean. My only issue is i keep getting an LC error which indicates water. After a week without a dishwasher, Samsung has come out and couldn't find the problem. It happened again and we are now over twi weeks and Samsung contracted repair service keeps changing the appointment. Over 2.5 weeks for service is unacceptable as is a dishwasher that has broken twice in 5 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're glad that you like the racks, the cleaning performance, and your quiet dishwasher, ammcb. Let us help you fix the error code of your Samsung unit.
I recommend checking the links below for troubleshooting the dishwasher's error code.
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
https://www.youtube.com/watch?v=xCY2C3KzdRc
You may also check pages 51-52 for other troubleshooting steps to try when your dishwasher displays an error code.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145133266) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Cleaning performance, Noise level
Great dishwasher!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this dishwasher for almost three years, and have recommended it to several acquaintances who were in rhe market for a new dishwasher. I'm moving soon, and will be buying it again as a replacement in my new home. It's super quiet, and is the best dishwasher I have ever owned.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Need A Working Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit worked great for just over 2 years. Washed the dishes really well, was very quiet and we were very happy with the purchase. Then about 2 months ago, it failed to complete a wash and showed a PC error code. Since then, it has been under repair! 3 separate service calls, 2 times extended delays waiting for parts AND it is still not working. I feel it is time for the unit to just be replaced. We have been patient over the past 2 months awaiting for service technicians, parts, etc… it is now time to SOLVE THE PROBLEM
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We know how important a working dishwasher is in a home. We'd be delighted to speak with you directly and discuss what options we can offer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148624708) to help our team pull up your information when you message us.
Thank you.
-Kimberly
- Pros mentioned:Cleaning performanceCons mentioned:Reliability
okay samsung dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It washes well, but there is a part in the bottom that moves back and forth during the wash. However, that easily falls off in a year or two and we ended up calling best buy for support and replacing the part since we bought the 5 yr extra coverage. Not sure what to do once the 5 yr ends.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We value you informing us about your experience. Please know that we're always available to help you out, Sravz.
Should you require assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147503859, to help our team pull up your information.
Have a great day!
^Chrystel
Worst washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very horrible.ruined all my brand new clothes,doesn’t wash good at all, and water doesn’t cover clothes.returned
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Still going strong
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, cleans well, has lasted 3 years without an issue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise levelCons mentioned:Reliability
Get the Warranty !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher cleans great and super quiet. Thats the good news, Bad news is its VERY susceptible to leaks. So far I had to repair mine 3x for water leaks, and im not alone. Just google it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi mmagman,
Thank you for reaching out to us and we are glad to know that you are using Samsung dishwashers. We know how important dishwashers are especially if we are in a hectic schedule. We apologize for what happened about the dishwasher that is visibly leaking can be troublesome and don't worry we will surely notate your feedback about this matter.
I highly recommend checking on links for basic troubleshooting steps:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144213305
Thank you for choosing Samsung. Have a great day.
-Trisha-
Mathew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They bought broken one and they don’t have another piece to replace.i lost my money and time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mathew,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
For immediate resolution with regards to your issue, you may reach us via the following links.
Reference number:
1144354572
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung,
^Ross
Damaged and disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine came with a big dent. I asked the deliver guy to take a picture.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Charles
- Pros mentioned:Noise level
Blast from the Past!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Samsung Top Load Washer brings me back to my college days when we would lug our laundry down to the laundry room. All the machines there were top load. Side load were not around then. The new top load washing machine got a huge upgrade for its predecessor. What I love about the top load over the side loading washer is that I feel it is easier to use and not have to worry about the machine not being level. Also it is a lot easier to throw in that extra shirt that you forgot to put in at the beginning. I like the option you can turn on the water inside and rinse off the cap for the laundry detergent. The Agitator really scrub and and agitate the clothing without doing too much damage to the clothes. The old machine use to put your clothes thru a ringer every time you wash it. Clothes tend to not last as long because of that. I noticed my clothes aren't as tangled after the wash as with the side loading washer. The Smart aspect of the washer allows you to trouble shoot with your smart phone which is always a plus for me. I've done a total of 10 washes so far and I can tell that my clothes comes out as clean or even cleaner than my 10 year old side loading washing machine. The Acitve Water Jet allows you to pre wash those dirty stain from your clothes prior to throwing it in the washer. The washer runs very quite when it does the spinning. Most of the sound comes from the water sloshing and running inside. It has 10 different washing cycles you can choose from. I especially like the deep wash for my workout clothes and gardening. My old machine was only 4.0 cubic feet and this one is 4.4. The 0.4 makes a huge difference especially with the large comforter. I have no trouble fitting it in with room to spare. I've been wanting to get a top load for awhile to replace my side load washer. I'm very impress with all of the features this machine has.
I would recommend this to a friend