Customer Ratings & Reviews
- Model:
- WA44A3405AP/A4
- SKU:
- 6460692
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.
This summary was generated by AI based on customer reviews.
Only lasted 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher worked fine, but shortly after 2 years of use it stopped working. Samsung only warranties it's parts at that point and wanted to charge a minimum of $389 for someone to come out and see if they could fix it (no guarantee). Would not recommend any Samsung product!! 3 out of 6 appliances for our new home, have been replaced or are defective.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We strive to help you anytime. We would like to know more details on what is happening with your dishwasher for us to provide the necessary assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146520815, to help our team pull up your information when you message us.
Have a great day.
-John
Don’t do it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving one star because zero stars is unavailable. What an expensive mistake I made buying this dishwasher. The first one they gave me was leaking from the door all over my brand new flooring. Although it was inconvenient, they switched it out and brought me another one. That one doesn’t work. Somethings going on and it won’t turn it on. Be aware that Best Buy will not replace the product after one time. They just send you to someone to have it fixed. So I’ve spent over $1000 on a product that I’ve had for over a month and it doesn’t work. I feel like Best Buy should do a better job and helping their customers in times like this. I should be given the option to upgrade to a better dishwasher and not be forced to keep one that is clearly broken and faulty. So if you’re reading these reviews, I hope you will listen so you’re not in the same position I am. I probably won’t be buying products from Best Buy again after this.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Worst Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product died after 3 years. Samsung wants $400 to send someone out before they even take a look at it. As I have said before Samsung works fine when it works but their customer service is the worst. You but into that as well when you buy their product beware...
No, I would not recommend this to a friend - Cons mentioned:Reliability
Didn't last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher lasted 2 years. It looked nice and it was quiet, but it should have lasted more than 2 years. The diagnosis when it died was that it needed a new motor vane assembly. The technician was not surprised. The quote to fix it was $550, and the tech advised that we cut our losses and purchase a new dishwasher - and not this one.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Not reliable, has needed multiple repairs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than two years it has needed multiple repairs (and not covered by warranty.) It stops opening. They fix it. Then after a bit it stops opening again. Now the automatic cycle will power off the dishwasher after about 15 minutes. They make great phones but I will never buy another appliance from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Robert, we are sorry to hear that you are having this problem with your dishwasher. We are here to help. We would love to speak with you about your concern about your dishwasher. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144142194) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Cons mentioned:Reliability
2 main board failures in 1 year.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Main board died in the first 40 days. Board was replaced in my home, maybe because I bought the extended warranty. 1 year later dishwasher is totally dead, probably the main board again. When it works it works spectacularly well, however reliability is not there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi diyGuy,
Thank you for your honest feedback, and we hope you are in good health. We are saddened to know that this has happened to you. What you have gone through is not the experience we want for our customers. Your feedback helps us understand where we can take steps to improve our product and service.
I have shared some Samsung links that may help with your issue regarding the dishwasher.
Samsung dishwasher does not turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
Samsung dishwasher does not start or fill with water:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
Your dishwasher is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) year parts and labor.
Five (5) years Linear Motion Parts*, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only).
Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder Rail (Front Up, Front Low)
Please click on the link for complete details of warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144675877
Leo
Best Dishwasher E-V-E-R
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest Dishwasher E-V-E-R. The Price was very reasonable.
I would recommend this to a friendSamsung dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is not worth it, I bought it during the black Friday deal they had going on. I wasn't ready to have them installed for witch I thought would be another 6 months, but ended up being a little one a year so they sat all boxed up for little over a year and when I finely got to install it with with the rest of my appliances it works great but then about a year after it got installed it started to make weird noises like a grinding sound. So I tried to get Samsung to come take a look at it and they said the warranty time I have on it was expired. so I'm out of luck. I literally got to use this $1200 dishwasher a total of maybe 20 times and I have to replace it. I'll never buy a Samsung appliance again, not only for the fact that they're warranty time is to short, but the fact that the washing machine is poorly made and it broke after using it only 20 times cuz it's just me in the house and I dont do that many dishes
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can definitely understand how frustrating that can be. You are a valued member of Samsung and your experience matters to us. Samsung is continually improving it's products and services and your feedback is vital to that process. We would like to inquire further about the concerns you are having with your dishwasher. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144137331) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Mold in underside of drum, sour clothes!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok for a couple years, then MOLD! we noticed black flecks in the bottom of the drum, and our clothes smelled sour. We did the self clean, with bleach, no results. We took apart the bottom of the drum and it had black mold all inside. We cleaned it, but saw mold thru the holes in the bottom of the drum, We cant clean that without disassembling the machine. There's no way to stop the mold, and there's so many places for it to grow. BAD DESIGN!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We make every effort to ensure your washing machine functions at its best, BrianJ. Let's get this taken care of.
Please click the link below to rectify the mold and odor issues in your washer. Browse over the hyperlinks and watch the embedded video for tips.
The washing machine has a mildew smell or visible mold:
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
Laundry is stained or damaged after using the Samsung washing machine (See mold stains):
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147596060, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Noise level
Careful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great until it's not. First repair was for the AutoRelease latch. After this repair it began leaking. Samsung uses Service Quick for repairs. They dented the back of my machine during repair. I didn't think it was an issue as it's very small but the machine began leaking from the lower front shortly after. Service Quick now claims it's not covered because of the dent as it's physical damage and voids the warranty. No one is willing to help. Samsung is unwilling to assist in any way and refer you back to Service Quick. When you talk w/ Service Quick(if you can get anyone on the phone) they blind transfer you back to Samsung and refuse to open a damage claim. When the machine was working it did a great job and was near silent.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know the value of having an appliance that operates accurately, Trent.
Here is a link to "Samsung dishwasher is leaking": https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
For reference, I shared the warranty information of your Samsung dishwasher: https://www.samsung.com/us/support/service/warranty/DW80R9950UG/AA
Level your Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00080768/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145239500), which will help our team pull up your information.
Have a great day.
Melardo
3-years - $500 later - Still will not finish cycle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy, I am warning you. Ours is 3 years old and I have sunk $500. Replaced water pump and door latch and still done not work. Waterwall is problematic. DO NO BUY any Samsung WATERWALL dishwashers. It comes off track in almost every wash. Replaced magnet in waterwall, still does not work. Appliance guys could not figure out the issue. When if comes off the rail, the cycle will not finish. No support from Samsung, you must get an appliance person to come to your house. They don't even have support for the appliance repair people. Samsung cannot do anything over the phone as their support team has no knowledge. Everything they say comes off a script. Samsung dispatched tech start at $250. Were now shopping for a new one because I don't want to keep sinking money into this horrible product. Bosh is likely target as the reviews are the best so far.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CNunes! We appreciate you taking the time to share your review and experience. I know it must be frustrating when your unit is not working even after repairs. At this time we ask that you contact our support team via any of the following using reference number: 1143675374
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung. ^Nic
repair parts not available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace it after only 2 years because part was not available.
I would recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Reference Number: 1144616447
Have a great day.
Melardo
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This terrible washer came with a home I purchased. After thinking it was my imagination or that I was not pre-soaking/pre-cleaning well enough, I did a test - I put Yogurt in a glass on the second rack, yogurt in a bowl on the first rack. After running on normal/sanitize settings, the yogurt was virtually untouched. I then sprayed the yogurt out with my sink sprayer in a matter of seconds. Really not sure what this machine is doing when I hear water sloshing around for 3 hours - its definitely not cleaning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
A dishwasher that washes the dishes sufficiently is one of the vital home appliances. We're here to help!
When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure you're doing everything right, using detergent and rinse aid as directed. I have provided a link below for more information.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
You may also check pages 21-25 of the user manual to learn more about loading the dishwasher and pages 47-48 for other solutions when the dishwasher does not clean the dishes properly.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
For reference, below are the guides to learning how to load your dishwasher and improve its cleaning performance.
https://www.samsung.com/us/support/answer/ANS00062443/
https://www.youtube.com/watch?v=bajCw_H-njg
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145620601) to help our team pull up your information when you message us.
Thank you!
-Angelica
A very expensive way to ruin your kitchen.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher leaks. And best buy does not back their warranty. They sent a tech from the only company they use in south florida to service warranty issues. The tech spent 30 minutes cussing at his significant other on the phone in my house with only my wife there. This still leaks on and off after 2 years. It has destroyed my kitchen cabinets and best buys response was: well we tried to fix it and the tech said it doesnt leak (because he didnt want to run a full cycle because it takes too long, but it only leaks on the full cycle.) It leaks out the side seals, not the bottom so it is leveled properly and the tech changed the seals twice. Dont shop at best buy for applicances. and DONT buy this dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We apologize for the inconvenience this has caused you. To better assist you with this concern, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
I shared the link about "Samsung Dishwasher is Leaking": https://www.samsung.com/us/support/troubleshooting/TSG01001021/.
Have a great day.
Melardo
- Cons mentioned:Reliability
Good until it wasn't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just past the warranty then the lower spray arm went bad. Would have to spend a few hundred to fix it per the repair guy Samsung sent to us. Save your money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AdamS,
Our priority is ensuring all parts work on your Samsung dishwasher.
We would love to discuss your dishwasher to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145741929, to help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Noise level
Cant clean cant dry. Poor performance.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its quiet, ill give them that but thats it. My $200 cheap dishwasher this replaced did much better than this one. Bad a drying and even worse at cleaning. Spend $1000 better elsewhere, trust me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kurt,
We appreciate you reaching out regarding your inconvenience with our Samsung dishwasher and we know how important dishwashers are especially if we are cleaning our dishes between your busy schedules. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend checking on links for basic troubleshooting steps:
The cycle takes a long time to finish:
https://www.samsung.com/us/support/troubleshooting/TSG01001909/
Dishes are not clean after using the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher does not dry dishes
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R9950UG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144676464
Thank you for choosing Samsung. Have a great day.
^^Ross
Samsung Waterwall is Worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rate this dishwasher a zero if I could. I have had nothing but problems. The water wall is worthless, and seal from the motor has had 2 different leaks. Stay away from any model with the water wall
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jared,
We understand how it feels to deal with a leaking dishwasher. Let us help you.
Here is a link with steps to help when the dishwasher is leaking. It also includes another resource for leveling the dishwasher, which we recommend checking.
Dishwasher is visibly leaking
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148543269) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Great TVs and Phones - Appliances, not so much.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would be cautious when purchasing a Samsung Appliance and the Tech Guard - 2 years ago we spent over $5000 on Samsung appliances like this. After 2 years and 1 month, the bottom of the dishwasher is not working, the ice machine in refrigerator works half the time and yesterday the 2nd microwave stopped working. After 2 45 minute phone calls to Best Buy total tech that we pay for, we have been waiting a month for a call back on scheduling service. We have 3 Samsung TVs, cell phones and projector from Best Buy that work great and that is why we went with Samsung Appliances. But I would be cautious on the appliances and the Geek Squad/Total Tech package.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate you informing us that the bottom of your Samsung dishwasher is not working. We apologize for the inconvenience and will gladly look into this for you.
You may contact our Support Channels below to speak with a live representative to assist you with this issue better.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144873191) to help our team pull up your information.
Thank you!
-Angelica
- Pros mentioned:Cleaning performance
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and efficient. Exactly what we were looking for!
I would recommend this to a friend Only lasted 1.5 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the extended warranty through Samsung. The lower rack no longer was cleaning correctly. I explained the bottom washer was not staying on. Instead of sending a service man to verify the problem they refunded us the full amount minus the warranty payment. Obviously they are having issues with this dishwasher if they won’t even send a repair man before giving us a full refund. Feel we didn’t get our money’s worth since we are out of our warranty cost. I guess it’s a good thing we got most of the money back but now we have to find a new dishwasher since they wouldn’t replace it
No, I would not recommend this to a friend