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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 2669 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,669 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Cycle time

    Rated 2 out of 5 stars

    Not as great as i was hoping for

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dishwasher nd i will say it is quiet. As for the negatives, average was is between 2-3 hours which seems to use a lot of hot water. It does have a setting to do a quick was of 1 hour but dishes don't seem to be as clean. There is a delfection arm that keeps coming of the track. Wirh this product bwing less than a year old i am not impresses. Also the 3rd rack seems great in theory but honestly is quite useless. The capacity of the diswashee is also smaller than my last. I would by pass this dishwasher and find one that is more suitable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DustinS,

      We understand the frustration of owning a dishwasher that takes a long time to finish the cycle and doesn't clean well. We're here to help.

      Here is a link to troubleshooting the dishwasher cycle that runs too long to finish. It also contains another link about the water supply requirements, which you may check.

      Samsung dishwasher cycle takes a long time to finish:
      https://www.samsung.com/us/support/troubleshooting/TSG01001909/

      We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking the hyperlinks attached to it as they also contain helpful tips.

      Dishes are not clean after the dishwasher cycle:
      https://www.samsung.com/us/support/troubleshooting/TSG01000962/

      You may also refer to the user manual for other solutions when the dishes are not clean. Turn to pages 47-48.
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Lastly, the links below will guide you about improving the dishwasher's cleaning performance and its cycles, settings, and options for reference. Please watch the video of the first link from the start until 1:25; the second link includes other resources about running a dishwasher cycle and loading the unit, which you may also check.

      Improve your dishwasher's cleaning performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      Samsung dishwasher cycles, options, and settings:
      https://www.samsung.com/us/support/answer/ANS00084182/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148127141) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    A gem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I've been looking for. It has all the features I need. It is super quiet and it displays on the front how much time is left before the cycle is done. Instead of a rotating arm that sprays the water, it has an arm that moves from front to back. Different but very effective in cleaning. Another great feature is that the door will pop open when cycle is over to allow the steam to come out allowing the dishes to be thoroughly dry. I have only used it a few times but am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large capacity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had such an adjustable dishwasher and it fits a ton into the shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Sparkling Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher I've ever owned. I installed it myself. Pretty straight forward if you are handy with tools and reading directions. Getting it balanced was honestly the hardest part. Once it's set up and ready to go you will get the most out of this dishwasher. Super super quiet and dishes comes out super super clean. Just be sure to use top quality dish soap. I use Cascade Platinum ActionPacs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Amazing Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dishwasher because my old Bosch one was no longer working too well. This dishwashers is so quiet, i cant even tell that it's on! It does a great job with dishes and it has multiple cleaning features. I also like how it pops open when it's done to let the excess heat and moisture out. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    So quiet - we like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to quarantine we made this purchase completely online. Wev'e had it about a month and are very pleased. First, it's so so quiet - truly can't hear it when just a few feet away. Perfect for our open concept plan. I love the extra flat drawer for larger utensils and extra silverware. It also seems to get the dishes dryer on the normal cycle - haven't tried heat dry yet. Only thing I don't like is the arangement of prongs on bottom drawer, but figured out how to move the silverware baskets to help with that.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Mary Ann

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my 17 year old Miele Diamond series dishwasher died, I was sure nothing would compare to my Miele, but I am pleasantly surprised and pleased with my new Samsung. It is so quiet, the only way you know it’s operating is when the water drains. Does an excellent job. Everything comes out clean, dry and sparkling! Took a little getting used to the different loading procedure, but took no time to love this new Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase i made was the best choice … the dishwasher is quiet as well as effciient …. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Terrible product & design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the beginning we had issues with this dishwasher not cleaning the dishes. I consistently pull out dirty cups, bowls & plates. Sometimes with original food still stuck on them or you could tell it was food from other dishes that had gotten moved around and never fully rinsed. Spoke with Best By & Samsung numerous times over the past year and was told everything from I'm not loading the dishes correctly, I'm using the wrong kind of soap, I should put the soap in the silverware holder and not the dispenser, I need to clean the dishwasher more regularly, etc. Changing all of these things did not fix the problem. Samsung did send out a repair service who ran diagnostics on it and told me it was not giving them any error codes, but this is a issue beyond error codes in the system. Yes, this dishwasher is quiet and sleek looking with many features, but if it doesn't clean the dishes what's the point? I bought a whole suite of Samsung appliances and am disappointed in all of them, currently my oven isn't working either. I won't buy Samsung again nor from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best dishwasher and so quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been so thankful we purchased this dishwasher from Best Buy. It works perfectly and is so quiet we do t even know it’s running. Best Buy had our order ready a day earlier than requested and were a pleasure to work with. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Third rack

    Rated 5 out of 5 stars

    All around great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd rack is great, super quite, and cleans really well. When really overloaded it might have some trouble getting everything dry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very quitet, washes great. Good capacity too...

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot even hear it running, even while standing right next to it! No rinsing of dishes and they come out perfectly clean. Fantastic produce.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When on, it’s not even heard. Dishwasher is very spacious and it washes the dishes very well in the short cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    What a DW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually beautiful. Really easy to use. Many cycle options, but not too many so as to be confusing. Cleans very well. And VERY quiet! Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 24" Steel Tub Smart DW

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely quiet as advertised barely hear it running at all except for initial fill. adjustable racks and tines awesome for wide array of pots and platters. Best purchase for a DW in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newly installed by Best Buy just after Christmas. I was very pleased with the installers. My dishwasher actually arrived earlier than I expected. They hauled away my crappy builder grade Whirlpool and replaced it with this gem. So far I'm very happy. I've owned plenty of Samsung products and I've usually been pleased. We'll see how this holds up after 6-12 months. Super quiet, easy to use, great design all adds up to 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Way to go Samsung!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product. Easy to care for. The top rack adds extra space and the utensils come clean. Plenty of room for dishes, bowls and glassware etc. Large bins for stand up tools. All the rack adjustments make loading simple and effective. Does a great job of cleaning and the door pops open, when done heat drying, to let out extra moisture. This keeps spotting down to non-existent. Filter is easy to clean. Plenty of useful features.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so quiet I had to keep checking to see if it was working or if I forgot to turn it on. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Design, Noise level

    Rated 5 out of 5 stars

    Must have for kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet I had to double check it worked! Cleans really well and the black stainless is beautiful

    I would recommend this to a friend